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Diamond Chevrolet GMC of Banning

Banning, CA

4.4
630 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 630 reviews

August 09, 2023

Bad customer service took my vehicle for oil change never got called. My vehicle stay overnight and I was calling all day long to check up on my vehicle. More

by osoriojsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Aug 14, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we'd like to hear more about what happened and work together to come to a resolution that improves your experience.

August 09, 2023

Excellent service from this dealer. Always dependable and efficient. Wouldnt go anywhere else to purchase or for service. More

by GOLDENJOEY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 08, 2023

Was ok we t all the way there just to find out they won’t look at the noise in engine unless I pay 190 bucks I was told otheriwse on phone More

by svenjmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Aug 10, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 08, 2023

Service rep worked hard to get my engine replaced and always gave me updates periodically. More

by RICKM85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 07, 2023

nice staff. ......smooth sale, would buy from them again. Looked at other dealers before choosing Diamond. More

by dan@spectreair.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 07, 2023

Lack of communication and for the 2nd time didn't have a loaner vehicle I could use. They had my car for 3 days. I've got to find a different dealership More

by VASINVICTORY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 06, 2023

Nice to work with Got My truck! To0k them alittle work.. Bobby is the best salespersn. More

by OURYORKIES
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, Bryan Mendes
Aug 08, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 05, 2023

I had a great experience at the Diamond Chevrolet Buick GMC dealership. It was friendly environment. More

by MONAHANNAWI
Recommend Dealer
Yes
Employees Worked With
David and Robert
Aug 07, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 05, 2023

The dealership was very clean. The service department writers helped me immediately and did a great job! More

by MTNBIKER505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Aug 08, 2023 -

Diamond Chevrolet GMC of Banning responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 05, 2023

Salesman didn't clearly disclose the price of the add-ons and we were surprised when signing loan docs. More

by squeaks0277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don
Aug 07, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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