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Diamond Chevrolet GMC of Banning

Banning, CA

4.4
591 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 591 reviews

October 08, 2024

The customer service was amazing specially David and Albert they explained everything very good and were very helpful and courteous More

by MARICELAMICHEL37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Oct 10, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! We're glad to hear that you had such a positive experience with our team, especially with David and Albert at Diamond Chevrolet Buick GMC. We strive to provide exceptional service, and your appreciation means a lot to us. We look forward to assisting you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 07, 2024

Been a customer of Diamond since 2004. We bought one new car and have now leased four more. Very satisfied. More

by garymstoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gill
Oct 09, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your continued loyalty and for sharing your experience with us! I'm thrilled to hear that you've been satisfied with your purchases and leases at Diamond Chevrolet Buick GMC since 2004. I look forward to serving you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 05, 2024

They had Poor customer communication and never had any parts for repairs. Good news is I finally got the recalls repaired from 2022 only took 2 years. More

by CLASSIC_LANDSCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I understand that communication and parts availability have been frustrating issues, and we appreciate your feedback regarding the delays. We want to assure you that we are continuously working to enhance our service standards at Diamond Chevrolet Buick GMC. If you have further concerns or need assistance, please feel free to reach out to me directly. We value your patience and hope to provide you with a better experience in the future. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 04, 2024

Dealer had a special, free tire rotation with oil change. Oil change with appointment took almost 2 hours and they didn’t rotate my tires More

by GCARDENAS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Oct 07, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. We appreciate you choosing Diamond Chevrolet Buick GMC for your service needs. I understand your concerns about the duration of your oil change and the missed tire rotation. We strive to provide timely service and appreciate your patience. Please contact me directly so we can discuss your experience further and work towards a positive resolution. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 03, 2024

Dishonest at best. Would never go back for any reason. Do yourself a favor and find a different dealership. More

by curtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zlatan Pleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your thoughts. We understand your concerns and appreciate your feedback. At Diamond Chevrolet Buick GMC, we strive to uphold high standards in our service and customer experience. If you would be willing, I invite you to reach out to me directly so we can address your experience more thoroughly. Your satisfaction is important to us. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 03, 2024

I had an amazing experience, everyone who helped me out was extremely helpful throughout the entire process. More

by stephanierz07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
Oct 04, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Diamond Chevrolet Buick GMC. Our team is dedicated to providing excellent service, and it's great to know that they were able to assist you throughout the entire process. We look forward to welcoming you back next time! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 01, 2024

They made sure to answer our phone calls and checked in with us throughout the process. More

by MELODY.ODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wade
Oct 03, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm glad to hear that our team at Diamond Chevrolet Buick GMC was attentive and kept in touch throughout your experience. I appreciate your feedback and hope to see you again soon! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 01, 2024

Sales rep David and financial advisors were great and answer all our questions. I was satisfied with the service and love the truck! More

by p.angelesg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Oct 03, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! I'm thrilled to hear that David and our financial advisors were able to assist you effectively and that you're satisfied with the service at Diamond Chevrolet Buick GMC. It's fantastic to know that you love your truck! I look forward to serving you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

October 01, 2024

Excellent customer service clean, friendly environment would highly recommend To anyone looking to purchase a new vehicle. More

by quedellice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Guerra
Oct 03, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience at Diamond Chevrolet Buick GMC. Providing a clean and friendly environment, along with great customer service, is our priority. I appreciate your recommendation and hope to see you again soon for your next vehicle purchase! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

September 28, 2024

i've lived in banning my whole life and have brought every vehicle I've owned to this dealership. I have even purchased vehicles from this dealership. Unfortunately now that Ryan and Rickey are gone i w More

by desertcooling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 02, 2024 -

Diamond Chevrolet GMC of Banning responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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