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Diamond Chevrolet GMC of Banning

Banning, CA

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Employees
Reviews
Vehicles
4.4
586 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 586 reviews

October 31, 2023

The service was good as it normally is. The big increase in cost will make it hard to use the service in the future. More

by MICHAEL.CATHY.CALHOUN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Michael, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

Friendly personnel, fast service. Got me the best price around for my new vehicle. The staff is always helpful and courteous. Really appreciate all the help that Albert gave me with m More

by KPARSONS92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert from sales, Bryan Mendes
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Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Albert was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

Great had my truck done fast service is very good ,the service attendant was very helpful More

by AVALLEJOPLASTERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 26, 2023

Unable to access my Buick Rewards to pay for service. Rewards points did not show correctly on app. More

by BLAKE.HOLTZBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Ramirez
Report | Print
Oct 27, 2023 -

Diamond Chevrolet GMC of Banning responded

Blake, thank you for reaching out to us! Please contact me at your convenience so we can discuss further. I hope to hear from you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 25, 2023

Great service comfortable lobby staff was helping with all the questions I had, will be back again. More

by caruso94533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 25, 2023

I’m always pleased with the work done at Diamond Chevrolet. They take excellent care of my Saturn Sky More

by MEYERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your Saturn Sky, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

This time it was good experience because i waited for car . Other times I had them take me home and they won’t call me that my car is ready until the end of day . I would just have oil and tires check , I w More

by RACEVEDO008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide this feedback. I'm glad to hear you had a good visit with our service center. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

The people were very nice to deal with. Thank you Felix for helping me with this car purchase More

by bondojg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felex
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Felix and our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 23, 2023

Very slow service. Waited more that 3 hours for an oil change that I had an appointment for. More

by nickh9102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Oct 25, 2023 -

Diamond Chevrolet GMC of Banning responded

Nick, your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 22, 2023

Great Experience. Quick and Helpful in buying my 2500 Denali 2024! David and the guy in finance were easy to deal with. More

by INFO@ASHLEYCOLLINS.COM
Recommend Dealer
Yes
Employees Worked With
David
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Oct 24, 2023 -

Diamond Chevrolet GMC of Banning responded

Congratulations on your new 2500 Denali! Thank you for taking the time to write about your experience. It's great to know David and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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