Diamond Chevrolet GMC of Banning

Rick, Ahmed and Mario all did a great job. I was on site to purchase two vehicles the same day. I was on site to purchase two vehicles the same day. More

Shopping for a used car and found one on Diamond’s website. I appreciate that my credit union provided a detailed breakdown of their “added” cost which amounted to well over $2K in dealer prep and “e website. I appreciate that my credit union provided a detailed breakdown of their “added” cost which amounted to well over $2K in dealer prep and “enhancements”. I confirmed over the phone that I would be interested in purchasing the car at the advertised price but that I would not pay the additional $2k. They agreed and I drove over an hour to their dealership. From the very beginning I stated that I had a check in hand from my credit union and would be not be financing the purchase through them. It took an additional 90 minutes to haggle/negotiate the $2k fees that they had previously agreed to waive. My biggest criticism was I that on 3 separate occasions I was asked to complete a credit application which I refused to do. Ultimately once we agreed on the price the sales man filled out a credit application on my behalf and then asked me to sign it as it was mixed in with a bunch of different forms. He “claimed” it was standard and they wouldn’t run my credit but that it was required. I had to physically cross out the form and write “No” and refused across the form. Needless to say the remaining interaction in the sales department was icy. The time I spent in the finance department/signing the contract was very different. Very transparent and friendly. In the end I was very happy with the vehicle and the out the door price. And that is the bottom line. More

Service department is not responsive. Was told it would be 4 to 5 days for parts to come in. Over three weeks later got no word. Called and left messages twice with service writer who did Was told it would be 4 to 5 days for parts to come in. Over three weeks later got no word. Called and left messages twice with service writer who did not respond. Had a message walked back to him and no response. I went into the dealership to see him and he said did not get the voice messages but did get the other message but was too busy to call me. More

Buying a car here was so easy and thanks to my salesman Brian. Albert and Mario in finance made my whole experience very welcoming and were certainly helpful. I really enjoy my new ride and I’m very happy Brian. Albert and Mario in finance made my whole experience very welcoming and were certainly helpful. I really enjoy my new ride and I’m very happy with my purchase. Would recommend this dealer to anyone who’s looking for a new Chevrolet. More

I felt like I was not provided the correct information regarding the car I purchased my credit was Ryan 6 times, my score is over 800. The interest rate is super high. You guys tried to charge me $5200 regarding the car I purchased my credit was Ryan 6 times, my score is over 800. The interest rate is super high. You guys tried to charge me $5200 for some bogus accessories Red Alert, Paint protection and one other item on a 2015 vehicle. I know I should have walked out and went to the dealerships in Moreno Valley but the dealership was really close to my home. After I had purchased the vehicle I was told that I had to find a Ford dealer for servicing. I asked for a full tank of gas and was told they only provide gas for new cars. I asked for them to clear the lenses on the front headlights and that wasn’t done. I will not recommend this dealership to anyone EVER!!!!! More

Service workers are polite, efficient and understanding. Great department. Thank you, always glad to see the same people at their stations. Great department. Thank you, always glad to see the same people at their stations. More

Taking my business elsewhere diamond needs to find mechanics that know how to work on Chevys mechanics that know how to work on Chevys More

Albert and Mario were great helping us with this purchase making it fast and easy. making it fast and easy. More

Ahmad was such a positive and energetic guy. He found the right car for us and really valued what we were looking for. Amazing person. He found the right car for us and really valued what we were looking for. Amazing person. More

Went to look at a new vehicle and salesmen had no interest in helping me interest in helping me More