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Diamond Chevrolet GMC of Banning

Banning, CA

Overview
Employees
Reviews
Vehicles
4.3
652 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 652 reviews

May 23, 2024

Shelby was a terrible service advisor. Won't be going back to Diamond after buying and servicing my vehicle. Don't feel valued. Spent almost 3 hours for an oil change and an alignment - wa More

by Patrick Flaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby
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May 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience, Patrick. Your feedback is important to me, and I want to make things right. Please reach out to me at Diamond Chevrolet Buick GMC so I can address your concerns and work towards a resolution. I value your business and want to ensure you have a positive experience with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 25, 2024 -

Patrick Flaherty responded

Aman, I sent you an email privately, yet to hear back. Is this one of those "We want to resolve the issue" attempts so you look concerned publicly but in essence, never intended to present a resolution?

May 22, 2024

The gentlemen in the service area are always very courteous and professional. Thank you and keep up the outstanding work. More

by simmonsjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words, Joy! We truly appreciate your feedback about the service area team at Diamond Chevrolet Buick GMC. We're glad to hear that you found them courteous and professional. Your support means a lot to us, and we look forward to welcoming you back for your future automotive needs. Thank you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 19, 2024

I had contacted the dealership in advance and had gotten a firm out-the-door quote from Serena. When I got there Genesis took over for her since she was not on site. When we sat down and gave him all our in More

by drtnicholson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Z” (3), Vishnu (4), Genesis (0)
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May 21, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. We appreciate you letting us know about the issues you faced during your visit to Diamond Chevrolet Buick GMC. Rest assured, we take your feedback seriously and will work on improving our processes to avoid such situations in the future. We appreciate your patience and hope to have the opportunity to provide you with a smoother experience on your next visit. Thank you for choosing Diamond Chevrolet Buick GMC. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 19, 2024

They were helpful, knowledgeable, and polite. Good job guys. Hi, I hope this fills up my 15 word minimum More

by MRHONEY.DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby. Ryan
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May 21, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for recognizing our team's helpfulness, knowledge, and politeness. We appreciate your feedback and look forward to serving you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 18, 2024

Horrible service I'm highly dissatisfied. Horrible. And I'm very upset about it My car buying experience was unpleasant More

by mrtonyford68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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May 20, 2024 -

Diamond Chevrolet GMC of Banning responded

I acknowledge your feedback and I am disappointed to hear about your experience at Diamond Chevrolet Buick GMC. I value customer satisfaction, and I would like to address your concerns. Please reach out to me directly so we can work towards a resolution. Thank you for bringing this to my attention. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 18, 2024

the best around. .. great service ... great prices, greeat people. i will always come back to them More

by zbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Diamond Chevrolet Buick GMC. We appreciate your loyalty and look forward to welcoming you back for your future automotive needs. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 15, 2024

Ahmad Zamir help us lot and his very profesional and good Customer Service i will recommend ahmad zamir to everyone ask for ahmad zamir his the best of the best he will do every thing to help you Thank you More

by Sergioosuna30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! I am thrilled to hear about the exceptional service you received from Ahmad. I appreciate your recommendation and look forward to assisting you again in the future. It's customers like you who make Diamond Chevrolet Buick GMC proud. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 11, 2024

The dealership was great I needed power and they were able to help me out in an emergency case although they're charging unit is not for public More

by VINNIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for choosing Diamond Chevrolet Buick GMC. We are thrilled to hear that we could assist you in your emergency case. Your feedback is invaluable, and I appreciate you highlighting our ability to provide support when needed. If you have any further concerns or feedback, please feel free to reach out to me directly. I am committed to ensuring the highest standard of service for all our customers. Thank you again for your support! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 11, 2024

The Diamond Chevrolet Buick GMC in Banning was great. Robert is amazing and very helpful and even Alfredo, definitely will recommend to my friends and family! More

by m.robles2157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Diamond Hill
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May 14, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words about our team at Diamond Chevrolet Buick GMC! I am thrilled to hear that Robert and Alfredo provided you with amazing and helpful service. I appreciate your recommendation and look forward to assisting your friends and family as well. Thank you for choosing us! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 10, 2024

Great experience! So happy with my choice and a deal I can manage. Thank you Lewis and Vinnie and welcome back! More

by Naniex7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis mcdonald
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May 13, 2024 -

Diamond Chevrolet GMC of Banning responded

Thank you, Nani! We are thrilled to hear about your great experience with Diamond Chevrolet Buick GMC! Lewis and Vinnie will be delighted to know they made your car-buying experience memorable. Enjoy your new ride, and we look forward to welcoming you back in the future! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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