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Diamond Chevrolet GMC of Banning

Banning, CA

Overview
Employees
Reviews
Vehicles
4.3
695 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 695 reviews

June 30, 2025

Diamond Chevrolet GMC of Banning exceeded all expectations! The team was professional, friendly, and genuinely helpful throughout the entire car-buying process. I felt informed and supported ever More

by R.PARRECO
Recommend Dealer
Yes
Employees Worked With
Ryan and Alexia
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Jul 01, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Diamond Chevrolet GMC of Banning exceeded your expectations. Our team works hard to provide professional and friendly service, and it’s great to know you felt informed and supported during the car-buying process. We appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 29, 2025

Customer service and communication was extremely poor and unacceptable. My car was there from Saturday to Thursday with no work done. More

by siberiaa75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the employee.
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Jun 29, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. I understand your concerns regarding the customer service and communication during your recent experience with Diamond Chevrolet GMC of Banning. It’s important to me that our customers feel valued and informed throughout their service. Please reach out to me directly so we can better understand your specific situation. I appreciate your input, and we aim to improve. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 27, 2025

friendly people but wait time was bit to long,,,i will be coming back to have other services done More

by APRILBK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
anthony bojorquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : didn't work with any had car serviced
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Jun 28, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback, April! We're glad to hear you found our team friendly and that you're planning to return for more services. I appreciate your patience, and we look forward to providing you with an even better experience next time at Diamond Chevrolet GMC of Banning. Safe travels! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 26, 2025

I called GM due to the fact that I went in for a basic oil change and woke up the next morning with oil all over my garage. Had to have vehicle towed to local dealership to have it looked at. I will never More

by hugoechevarria24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Zamir, Zlatan Pleh, Dylan Maraj
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Jun 26, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Hugo. I understand your concerns regarding the oil change and the subsequent issues you faced. It’s important to us that our customers receive the highest standard of service at Diamond Chevrolet GMC of Banning. I would appreciate the opportunity to discuss this matter further, so please feel free to contact me directly. Your feedback is valuable to us, and we are committed to ensuring a better experience in the future. Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 24, 2025

I was able to get what I wanted without having to fight over the cost More

by JDCLANDSURVEYING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gill
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Jun 25, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your fantastic review! We're thrilled to hear that you were able to get what you wanted without any hassle. At Diamond Chevrolet GMC of Banning, we strive to make the buying experience smooth and enjoyable. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 21, 2025

professional and reliable! that s all what it s needing for a good customer feeling More

by h.huegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 21, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that you found Diamond Chevrolet GMC of Banning to be professional and reliable. Providing a great customer experience is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 21, 2025

My Car was at the dealership for 5 hours and did not receive a call regarding what my air conditioner needed. Every time I called, I even had difficulty getting through to the service department. Fina More

by GENIEPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Guiterrez Service Advisor, also the Manager, nice guy, give me a ride home
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Jun 22, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you, Genie, for sharing your experience with us. We appreciate your feedback regarding the communication during your visit to Diamond Chevrolet GMC of Banning. It's great to hear that Joe was able to assist you and get your air conditioner working again. However, we understand the frustration caused by the lack of updates during those five hours and difficulties in reaching the service department. We take your concerns seriously and will work on improving our communication and responsiveness. If you have any further questions or need assistance, please don't hesitate to contact us. Thank you for your understanding! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 19, 2025

Service person, Joe, was very helpful and cooperative. Service was completed sooner than expected and very successful. More

by MZELDIN45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the service department
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Jun 19, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! I'm thrilled to hear that Joe was able to assist you effectively and that your service was completed sooner than expected. At Diamond Chevrolet GMC of Banning, we always strive to provide the best experience for our customers. We look forward to serving you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 19, 2025

Andy is Amazing! Everything was explained in great detail. I had no additional questions because he covered everything and gave me some great advice on future need More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 19, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you, Darlene! I truly appreciate your kind words about Andy and the positive experience you had at Diamond Chevrolet GMC of Banning. We're thrilled to hear that he provided thorough explanations and kept you updated on the repairs. Your satisfaction is our priority, and we hope to welcome you back for any future needs. Thank you for sharing your experience! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

June 16, 2025

Great experience! Rick made the purchasing process very easy. The management and finance department were very friendly and helpful. More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick, Vijay
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Jun 16, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you, Barbara, for your wonderful review! I'm thrilled to hear that you had a great experience at Diamond Chevrolet GMC of Banning. It's fantastic to know that Rick, along with our management and finance team, provided you with such friendly and helpful service. We look forward to assisting you again in the future! Sincerely, Vinnie Maraj vinniem@daliaauto.com ‪(909) 644-5303

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