Diamond Chevrolet GMC of Banning

David & Mario did an excellent job with our purchase of a new GMC Canyon. The process was quick & they answered all questions. new GMC Canyon. The process was quick & they answered all questions. More

good service and ryan was a pleasure to work with . having someone to take me home while car is being serviced is great having someone to take me home while car is being serviced is great More

we received excellent service and friendly from your sales department ready professional and good attitude sales department ready professional and good attitude More

Should bring Ryan and Ricky back. Did not function a robots and were much more personable. At least knew how to converse with a customer while typing. Ill give it one more chance. Did not function a robots and were much more personable. At least knew how to converse with a customer while typing. Ill give it one more chance. More

Great car buying experience! Friendly- got us great financing. Will definitely recommend to friends and family! Friendly- got us great financing. Will definitely recommend to friends and family! More

I had a good experience at the dealership. Staff was very friendly. Salesman, Robert was very friendly and professional. He was informative of the vehicles I was interested in, explaining the Staff was very friendly. Salesman, Robert was very friendly and professional. He was informative of the vehicles I was interested in, explaining the car's features. He answered all my questions. More

Josue was attentive and informative. Service was completed within a reasonable time and was kept informed throughout the waiting period. Service was completed within a reasonable time and was kept informed throughout the waiting period. More

Very professional staff, everyone was welcoming and created a comfortable buy experience. The service department as well, they showed a sense of urgency towards customers. Good job. created a comfortable buy experience. The service department as well, they showed a sense of urgency towards customers. Good job. More

Worst service experience in my entire life unprofessional and rude staff never called back and never informed me of anything about my car after it was at dealership for two weeks and rude staff never called back and never informed me of anything about my car after it was at dealership for two weeks More

Any dealership can sell a car, but how your service post sale is telling. I’ve lived in the area for over 21 years and have bought at least 3 trucks from your dealership with the last one June 15, 2024. My sale is telling. I’ve lived in the area for over 21 years and have bought at least 3 trucks from your dealership with the last one June 15, 2024. My dream truck by the way. A couple of weeks in I realized my truck I traded in had not been paid off. I called and left a message with Freddy the finance manager, no call back. I called Mario, my finance guy, no call back. I sent a message to my salesman and was told the check had been mailed when it had not. I sent another message to him, nothing. I had to make a payment after 3 weeks of nothing. I went in to the dealership, and was told by the business manager you had a computer issue and the check was going out, but they had got another payoff, so since my payment posted it was about $1,000 less than the contract. Two weeks ago the bank received my payoff and was told I would receive a reimbursement check from you for the difference on the contract and the payoff. No communication again from anyone. So I will start the calls to figure it out again. I do not think it’s a customers job to hold a business accountable, you should just have good customer service. We are going to be looking for another car. My wife is looking at gmc Yukon AT4, but we can buy that from any dealership. Your employees already showed their true colors with customer service, and I’m a local returning customer. It’s frustrating to spend so much on a car, and have to fight to get a little customer service. More