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Diamond Chevrolet GMC of Banning

Banning, CA

4.4
620 Reviews
Diamond Chevrolet Buick GMC in BANNING - GM Dealership near Redlands and Hemet
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4545 W Ramsey St

Banning, CA

92220

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Showing 620 reviews

January 30, 2025

I made an appointment for service and reminded they they provided a rental car previously. This time the service person said they couldn't provide this time. Further, they couldn't provide an alternative ri More

by BBEYAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember.
Jan 31, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us. I understand that having reliable transportation is important. Your feedback regarding the rental car and alternative ride home is valuable, and we are always looking for ways to enhance our customer service. Please feel free to reach out to me directly if you would like to discuss your experience further. We appreciate your input and hope to assist you better in the future. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 27, 2025

Great customer service and good communication throughout the process. They kept me updated throughout the time they had my Truck. Thank you More

by ORTEGA.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Service department
Jan 27, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! I truly appreciate your feedback and I am glad to hear that you experienced great customer service and effective communication at Diamond Chevrolet GMC of Banning. Keeping our customers informed is important to us. I look forward to serving you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 27, 2025

I received professional, courteous treatment. The sale was straight forward business with no haggles. Rapid desk time, no stress. More

by HORTA24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jed, Vinney, and Chris
Jan 27, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for the fantastic review! I'm thrilled to hear that you experienced professional and courteous treatment at Diamond Chevrolet GMC of Banning. Our goal is to make the sale process straightforward and stress-free, so I'm glad to know we succeeded. I appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 27, 2025

The dealership is nice and the staff is friendly. Unfortunately they are not able to fix my vehicle which i have taken in for the 3rd time for the same reason. I was told there was nothing they could More

by melissapuentes4580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback, Melissa. I understand your frustration, and we appreciate you bringing this to our attention. At Diamond Chevrolet GMC of Banning, we strive to provide the best service possible, and your experience does not reflect our standards. I encourage you to reach out to me directly so we can address your concerns about your vehicle and explore potential solutions. Your satisfaction is important to us, and we want to ensure you're properly taken care of. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 25, 2025

If you’re a disabled person with disabilities and you want to be disrespected and made fun of then Diamond Chevrolet is the place to go. I have never been made fun of as I was at the service department More

by Ramoswalnut
Recommend Dealer
No
Employees Worked With
No name
Jan 29, 2025 -

Diamond Chevrolet GMC of Banning responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 24, 2025

Emilio was great. Had my car in and out in a timely manner. Will be returning to have my truck serviced when it is time. My only complaint was I also talked to a finan More

by mn15002009
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emilio
Jan 25, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your review! I'm glad to hear that Emilio provided you with great service and got your car in and out in a timely manner. We appreciate your feedback regarding the extended warranty discussion, and I understand how that oversight could be frustrating. Please feel free to reach out to us at Diamond Chevrolet GMC of Banning when you're ready to have your truck serviced or if you have any questions about the warranty. We look forward to seeing you again! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 23, 2025

Thought I was going to get ripped off because I have an EV and it’s a dealership. The truth is I got a new battery for the EV and even installation for under 600 bucks. While it’s not exactly a little mone More

by racerx0245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Jan 24, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your review! We're thrilled to hear about your positive experience at Diamond Chevrolet GMC of Banning. It's great to know that you found our pricing reasonable for the EV battery and installation. We appreciate your trust in us, and we hope to assist you again in the future! Feel free to share your experience with others! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 20, 2025

My husband and I had a very Good , Excellent Salesman Rick. Did an outstanding job ! More

by ameliacortez555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick was our sales Person
Jan 21, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for your wonderful review, Amelia! We truly appreciate your kind words about Rick and his outstanding service. It’s always great to hear when our clients have a positive experience at Diamond Chevrolet GMC of Banning. We hope to see you both again soon, and please feel free to share your experience with others! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

January 18, 2025

I recently brought my truck to Diamond Chevrolet in banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four More

by Dirtymax 10-35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Zamir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Dirtymax 10-35 responded

I recently brought my truck to Diamond Chevrolet in banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four days until I received a call saying the truck was ready for pickup. When I arrived to pick up my vehicle, I decided to inspect it. To my surprise, I noticed what appeared to be oil leaking from the newly replaced oil filter. I immediately brought it to the staff’s attention, and they took the truck back into the shop—only to wipe the leaking oil off with a rag rather than actually addressing the issue. To make matters worse, less than an hour after leaving the dealership, the coolant warning light came back on, despite the invoice claiming that the reservoir and sensor had been replaced. This service cost an outrageous $1,100, and yet the original problems remain unresolved. The lack of quality and attention to detail is extremely frustrating, and I’m left questioning whether my vehicle was properly serviced at all. I expected far better from a professional service department. I hope others carefully consider this experience before bringing their vehicle here for service.

January 17, 2025

Andy was outstanding. Made sure I knew everything I needed from a service standpoint. Much appreciated! More

by RFerguson5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 18, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your positive feedback! We're thrilled to hear that Andy provided you with outstanding service and ensured you were informed about everything you needed. At Diamond Chevrolet GMC of Banning, we strive to deliver the best experience possible. We look forward to seeing you again soon! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

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