Diamond Chevrolet GMC of Banning

Great customer service, Angel was super friendly and professional. So glad to hear this dealership is under new management - 5 Stars ⭐️ professional. So glad to hear this dealership is under new management - 5 Stars ⭐️ More

Alan was prompt and friendly. My vehicle was in the service bay within minutes and returned to me within the estimated time. My vehicle was in the service bay within minutes and returned to me within the estimated time. More

Service was very good on time and no problems what so. Have coming here for years alway great service Have coming here for years alway great service More

Alan in the service dept kept me up to date with my and in the loop with my vehicle service and repairs. in the loop with my vehicle service and repairs. More

Great experience. Leasing agent “Z” was extremely professional, polite, and easy to work with. The finance agent “Al” was also professional and polite. He took us thro Leasing agent “Z” was extremely professional, polite, and easy to work with. The finance agent “Al” was also professional and polite. He took us through the paperwork quickly and efficiently. Highly recommend Diamond Chevrolet. More

They set me up to change my brake fluid even though they had only done it 3 1/2 months ago. I caught him. They also did a lot of unnecessary gasket changes. I went in for just an oil change. Came out with a had only done it 3 1/2 months ago. I caught him. They also did a lot of unnecessary gasket changes. I went in for just an oil change. Came out with a $392 bill reduced from nearly $600 originally charge Obviously, I will not return to your business! More

First off it cost $294. 22 for an oil change, air filter and cabin air filter. $140 of that was something called Frigy-Fresh sanitizer that I was not asked if I wanted. The c 22 for an oil change, air filter and cabin air filter. $140 of that was something called Frigy-Fresh sanitizer that I was not asked if I wanted. The cost is outrageous! When we picked up the vehicle my wife complained to Andy about the cost. Andy proceeded to ask if we have been grocery shopping and asked have we seen the price of eggs. When my wife complained about the inflation Andy said “You voted for Trump”. He was not only being political but implying we deserved it for voting for Trump.( He doesn’t know if or who we voted for). My wife told Andy she was offended and asked for his supervisor which he replied “Are you serious.” He claimed to be joking but it didn’t sound like a joke. The supervisor arrived my wife told him what happened and he took no action and said he was late for a meeting. Guess he didn’t have time for us. After the supervisor left and my wife walked out Andy told he would not assist my wife and I in the future and we would need to go to another service advisor instead. In other words he was going to refuse us service. He reiterated he would not provide us service as I began to walk out. I am upset with the hidden $140 cost that we noticed after we got home. Andy did not mention it just told us it was an oil change cabin air filter and engine air filter not the Frigy-Fresh. Total scam! He was also rude injecting politics and commenting on who he assumed we voted for. An employee should never inject politics when dealing with customers and then imply who they voted for. I will never return to this dealer. I called other dealers in the area after this visit and their costs are much lower. The previous service advisors were much friendlier. I would appreciate a phone call on this matter. Eric Peach 951 499 7943. More

Service was subpar at best. Lack of expertise and will not be returning for service. Lack of expertise and will not be returning for service. More

I made an appointment for service and reminded they they provided a rental car previously. This time the service person said they couldn't provide this time. Further, they couldn't provide an alternative ri provided a rental car previously. This time the service person said they couldn't provide this time. Further, they couldn't provide an alternative ride home. I live in Cathedral City. Without away home, I tookmyvehicle back. More

Great customer service and good communication throughout the process. They kept me updated throughout the time they had my Truck. Thank you the process. They kept me updated throughout the time they had my Truck. Thank you More