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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.1
322 Reviews
Call Service Center (760) 422-5865

322 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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July 12, 2023

Good service and courtesy from the time I pulled up untill I walked out the door and was done with the service. The guy that worked with me was very professional and satisfying. Excellent experience! More

by rick.miller6747
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco and Brett
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Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 12, 2023

Facility lacks adequate seating and is noisy. Having fresh coffee and tea is a plus. More

by teamgalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
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Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for providing your feedback on how we can improve. We sincerely appreciate you choosing us for the service needs of your vehicle! We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 12, 2023

Iris is always a pleasure to work with. She is very thorough and answers all my questions. She makes our visit so much smoother. More

by EVELYN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
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Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 09, 2023

The Customer Service is Great and would recommend to any of my friends Diamond GMC. More

by DBOWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 08, 2023

I love bringing my car here for its service. They give an estimate and follow up with information throughout the repair process. The work is done correctly and just nice to have the comfort of k More

by rgiehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 08, 2023

It's a good dealer to come to helpful personal very knowledgeable writers and good mechanics More

by J69LOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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July 08, 2023

Nice friendly folks working there Iris is the absolute best service advisor I had to work with More

by BIGJENKS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Report | Print
Jul 20, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 07, 2023

Poor customer service worker act like they dont want to work. They have no communication on how long your vehicles will be at there locate for a simple iol change 5 1/2 hours with no true explanation. Horr More

by LEONARD_HARRIS2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know her name
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July 05, 2023

I have always had a good experience with Diamond until this last week. The service Advisor was very rude, and condescending.about my service. Robben has been always been my advisor and I sure missed her t More

by NEBBDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think his name was Philip ??
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July 02, 2023

Phil the service advisor is one of the best in the business when it comes to customer care and service! I always go to Diamond GMC first for my truck and car needs. More

by DARYLTHEUS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
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