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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.1
322 Reviews
Call Service Center (760) 422-5865

322 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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August 01, 2023

Robin was as usual very pleasant and helpful. I took a little longer but I also had an oil change done at the same visit. More

by DYOUNG100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
July 30, 2023

The service people are very straight forward and never sugar cost anything. Love seeing my service advisor everytime I go. More

by RICKY80586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri McArthur
Report | Print
Jul 31, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a top-notch customer service experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 27, 2023

The service writer was excellent! He was efficient and courteous. He got my car in and out sooner than expected. I was extremely pleased with the service he gave me. More

by GMAMH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Jul 28, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a top-notch customer service experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 25, 2023

Robin is very knowledgeable and service was great, we’ve been coming for years Thank you More

by PAM28
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Servino
Report | Print
Jul 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

We sincerely appreciate your many many years of continuing to choose us to service your vehicles! It is our pleasure to continue to provide you with excellent service and Robin and the team look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

Jul 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 25, 2023

The service I received from Diamond Auto was top notch, considering I made my appointment at a later time More

by AVRAGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
Report | Print
Jul 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a top-notch customer service experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 23, 2023

Robin has been my service advisor for several years. She’s alway very helpful, knowledgeable, friendly & courteous. I really appreciate her. I’ve been bringing my truck to Rally/Diamond ever since I More

by mrsnoah316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
Jul 26, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

We sincerely appreciate your many many years of continuing to choose us to service your vehicles! It is our pleasure to continue to provide you with excellent service and Robin and the team look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 21, 2023

I called for an appointment at t last minute and got in for an oil change and inspection, everything was done in a timely manner More

by AVRAGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Severino
Report | Print
Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 20, 2023

They were very professional, informative and helpful. Totally recommend and will definitely shop there again in the future. More

by hchism02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

We sincerely appreciate you choosing us! Thank you for the positive feedback. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 20, 2023

The assistants were very helpful, kept me informed. I arrived late, but they made room for me anyway More

by SACOMPASSION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Salas
Report | Print
Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 20, 2023

great service here at the dealer was able to get quick and helpful service , will be coming back to get service here More

by CHRISTOPHERHERNANDEZ563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn’t get my service advisor name but he was the older gentleman at the first desk
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Jul 21, 2023 -

Diamond Buick GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

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