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Diamond GMC Cadillac Palmdale

Palmdale, CA

4.1
444 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Cadillac inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 444 reviews

June 27, 2025

Service brake monitor light went offf. I lnow my brakes were showing 60% front, 80% rear prior to the monitor going out. Went in for oil/fuel filter change. Told them about brake moni More

by ericnickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Padilla/adrianna
Jun 28, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for taking the time to share your experience with us, Eric. We understand your concerns regarding the brake monitor and the service you received at Diamond GMC Palmdale. It is important to us that our customers feel confident in the services provided. We appreciate your feedback and would like to encourage you to reach out directly to us to discuss your experience further. Thank you again for your input. Sincerely, The Diamond Buick GMC Palmdale Team

June 27, 2025

I brought my car in around 1:00 for a routine service check and I stayed in the waiting area. After about 30 minutes Natalie came and told me that they had found a small leak in my oil pan and asked if More

by montiel93552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Jun 30, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the service you received at Diamond GMC Palmdale. We understand how frustrating it must have been not to receive a call about the extended timeframe for your vehicle's repairs. Communication is crucial, and we strive to keep our customers informed. Please feel free to contact us directly so we can address your concerns further. We value your input and hope to improve our service in the future. Sincerely, The Diamond Buick GMC Palmdale Team

June 20, 2025

Fast, nice and courteous . Would recommend to my friends and family . Thank you Francisco Gomez in service . More

by LAURALOYOLA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
Jun 20, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you, for your wonderful review! We at Diamond GMC Palmdale are thrilled to hear that you had a fast and courteous experience. Francisco appreciates your kind words and your recommendation means a lot to us. We look forward to serving you and your friends and family in the future! Sincerely, The Diamond Buick GMC Palmdale Team

June 07, 2025

$250 per hour x 2 plus $60 for a 25 cent clip. Employees screaming and yelling at each other in the back. More

by 5PTLAB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garage mechanic
Jun 09, 2025 -

Diamond GMC Cadillac Palmdale responded

We appreciate your feedback! We like to discuss this with you further and learn more about your experience. Feel free to contact us at your convenience. Sincerely, The Diamond Buick GMC Palmdale Team

June 06, 2025

Philip the best he really respond to all of our questions and takes care of our cars More

by XSACONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Jun 06, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your review! We appreciate your feedback about Philip at Diamond GMC Palmdale. It's great to hear that he was able to assist you and ensure your questions were answered. We look forward to seeing you again for any future needs. Sincerely, The Diamond Buick GMC Palmdale Team

May 30, 2025

Took 38 days to fix a transmission cooling line. Unacceptable. Service advisor Francisco Gomez was rude, refused to answer my questions, and refused to help me by providing me copies of my previous More

by MANNYNUNEZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip and Francisco
Jun 01, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience. We understand your concerns regarding the extended repair timeline and the communication issues you encountered during your service visit. Timely service and clear communication are important, and your feedback will be reviewed by the team at Diamond GMC Palmdale to help improve these areas. If you'd like to provide additional details or discuss this matter further, please contact us directly. Sincerely, The Diamond Buick GMC Palmdale Team

May 10, 2025

Bring all my SUVs here. Great service. Francisco is a great service advisor always professional and willing to help! More

by MOISESEDUARDOROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco @ service department
May 10, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you, Moises, for your fantastic review! We're thrilled to hear that you received great service at Diamond GMC Palmdale. It’s wonderful to know that our service advisor, Francisco, provided you with the professionalism and assistance you needed. We look forward to helping you with all your SUVs in the future! Thank you for being a valued customer! Sincerely, The Diamond Buick GMC Palmdale Team

May 07, 2025

Some employees didn't have an explanation on the 48 hours for check engine light. More

by MANDM0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez, receptionist that made appointment didn't explain why 48 hours needed.
May 08, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. I understand that there were some concerns regarding the 48-hour check engine light policy. We appreciate your input and strive to provide clarity for all our customers at Diamond GMC Palmdale. If you have any further questions or need more information, please feel free to reach out. We value your experience and look forward to assisting you further. Sincerely, The Diamond Buick GMC Palmdale Team

May 05, 2025

The service writer and technician were very attentive & helpful to the confusing repairs that were needs for my truck. More

by kath4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and the service writer, i can't remember her name but she was helpful & politee
May 06, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your kind words! We truly appreciate your feedback about the attentive service you received from our team at Diamond GMC Palmdale regarding your truck repairs. It's great to know that we could assist you through the process. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

May 03, 2025

Very quick, quality service, friendly employees at a fair price, already scheduled my next service More

by robert.dierickx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
May 03, 2025 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, quality service and friendly team at Diamond GMC Palmdale. We're thrilled that you found our prices fair and have already scheduled your next service. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

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