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Diablo Subaru of Walnut Creek

Walnut Creek, CA

3.7
591 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 591 reviews

June 24, 2020

The only reason I wonder give 5 stars is because they need to put tha care the way they found it. Someone had tilted my head rest and I couldn’t figure out how to straighten it back up More

by Wilkx4
Recommend Dealer
Yes
Employees Worked With
Bernard, Dave Ingland
Jun 25, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the four-star review. We will be sure to pass your feedback along to the team. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 24, 2020

Everything was great especially Basma. The minor disappointment was in the past my car was washed when I got it back, but not this time. More

by jandjorinda
Recommend Dealer
Yes
Employees Worked With
Basma Khan GREAT 👍
Jun 25, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review! We will be sure to thank Basma for providing you with excellent service. We appreciate your feedback and will be sure to pass this along to the team. We look forward to working with you again!

June 22, 2020

I went there to repair my windshield. Service is perfect and quick. Professional. I can get my car in the same day with my happy face. More

by W
Recommend Dealer
Yes
Employees Worked With
The welcoming gentleman, and the gentleman who handled my car repair document, Dave Ingland
Jun 23, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the positive feedback! We are delighted to know that we could help you with your vehicle and that our team was professional. We are always here to help!

June 22, 2020

This dealership is very professional and the staff very interested in taking care of customers. My car was repaired quickly and I was notified of all needed repairs in advance. I would highly recommend thi More

by Rvlgreg
Recommend Dealer
Yes
Employees Worked With
James Oh, Dave Ingland
Jun 22, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review! We're so pleased to see that our team's outstanding service earned your recommendation! If there is anything else we can do for you, please be sure to let us know.

June 22, 2020

Toni Rosenberg is a role model for the industry. His product knowledge is superior. He followed up. His went above and beyond to answer my questions. More

by Maltaman
Recommend Dealer
Yes
Employees Worked With
Yoni Rosenberg
Jun 23, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Toni. We are always here to help!

June 21, 2020

Awesome 30k maintainance service done. The Asst. Service Manager James Oh is very professional and courteous! I would highly recommend to do the services needed for your subaru vehicles. thank you. More

by dy3toy2
Recommend Dealer
Yes
Employees Worked With
james oh
Jun 22, 2020 -

Diablo Subaru of Walnut Creek responded

We are thrilled to learn you had such a memorable experience with our Service Department. We will definitely be relaying your gratitude to James, and we look forward to our next opportunity to assist you and your vehicle.

June 21, 2020

It was excellent! The service manager Mr. James Oh was excellently courteous and kind. Mr. Oh Who is exceptionally personable and follows up with a phone call for the tire socket key which was missing se More

by Jsong49
Recommend Dealer
Yes
Employees Worked With
James Oh, Dave Ingland
Jun 22, 2020 -

Diablo Subaru of Walnut Creek responded

We never get tired of learning that members of our team are providing exceptional service to valued guests such as yourself! Thank you for taking the time to write such positive feedback for James, and we will certainly be relaying it to him. Please let us know how we can assist you further.

June 20, 2020

Briana Corey was fantastic to work with- She was informative, professional, and really worked with my budget. I threw her a curveball and came in to drive the Crosstrek, but fell in love with the WR More

by Mulenburgk
Recommend Dealer
Yes
Employees Worked With
Briana Corey
Jun 20, 2020 -

Diablo Subaru of Walnut Creek responded

We will be sure to thank Briana for being such a fantastic team member to work with. Congratulations on your Subaru WRX! We truly appreciate your strong recommendation for us. Please do not hesitate to reach out if we can help you again with anything else.

June 20, 2020

My service Rep Bernard is the best ! He keeps the ball rolling in getting the job done. Very personable and pleasant to work with! He explains things very well More

by pderks00
Recommend Dealer
Yes
Employees Worked With
Bernard was Excellent
Jun 21, 2020 -

Diablo Subaru of Walnut Creek responded

Bernard is a wonderful team member. We're positive he will be so pleased to learn of your kind comments for him. Thank you for sharing and please have a great day!

June 20, 2020

Excellent service from start to finish from James Oh and all service personnel. Love my car, my second Subaru. I will continue to buy here over the years. More

by grant1220
Recommend Dealer
Yes
Employees Worked With
James Oh, Service Asst. Mgr, Dave Ingland
Jun 21, 2020 -

Diablo Subaru of Walnut Creek responded

That's wonderful to see! We're so happy to learn that James's superb service made such a positive impression on you. If there is anything else we can do for you, don't hesitate to let us know! Congratulations on your newest Subaru!

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