Diablo Subaru of Walnut Creek

Great service and quick repairs. I always had an issue getting an appointment at this location And had to always go out of my way to further locations but found a great time ! getting an appointment at this location And had to always go out of my way to further locations but found a great time ! More

Great friendly staff very knowledgeable and helpful. Went above and beyond and beyond my expectations. Would recommend diablo subaru service department for any subaru service needs above and beyond and beyond my expectations. Would recommend diablo subaru service department for any subaru service needs More

Excellent service throughout the buying process. No pressure sales , No price haggling. Chris Recker was professional and respectful throughout the entire time. And he got us the exact car we wanted. pressure sales , No price haggling. Chris Recker was professional and respectful throughout the entire time. And he got us the exact car we wanted. More

Timely reliable service. Very invested in addressing my questions and concerns (thank you, Jorge!). He persisted in attempting to investigate my concerns further and was able to get my questions addressed. questions and concerns (thank you, Jorge!). He persisted in attempting to investigate my concerns further and was able to get my questions addressed. More

The service department was efficient and helpful. I felt I was in good hands. They were able to take my car earlier than my scheduled appointment and I was back on the road right after lunch. I was in good hands. They were able to take my car earlier than my scheduled appointment and I was back on the road right after lunch. More

Had a 6000 mile service done. Dealer picked up my car from my home. Serviced it and sanitized it. Returned car with paperwork. All that was great. I was told on pick up that I would get a call with an from my home. Serviced it and sanitized it. Returned car with paperwork. All that was great. I was told on pick up that I would get a call with an ETA of when the service would be completed. I never got that call. More

Paul, our salesman did an excellent job going over the car and it's features, as well as explaining the sales contract and the various supplemental warranty or maintenance services available for my purcha car and it's features, as well as explaining the sales contract and the various supplemental warranty or maintenance services available for my purchase. I found the whole process with Paul enjoyable and informative. I would not hesitate to return to Paul and Diablo Subaru for a future purchase of a car. More

The dealership has great customer service as well an organized plan for covid-19. It was my 2nd time visiting this dealership and the are very consistent. organized plan for covid-19. It was my 2nd time visiting this dealership and the are very consistent. More

My vehicle had a recall so I called to schedule. The woman I spoke with over the phone was very helpful and accommodating. Then when I arrived for my appointment the greeter who took my keys and directe woman I spoke with over the phone was very helpful and accommodating. Then when I arrived for my appointment the greeter who took my keys and directed me to my servoce advisor was very friendly. my service advisor was quick and to the point and assured me my car would be taken care of. The girls at the front have a great energy and are very helpful with questions. From scheduling my appointment over the phone to checking out from my service it was a great experience from all staff. More

The only reason I wonder give 5 stars is because they need to put tha care the way they found it. Someone had tilted my head rest and I couldn’t figure out how to straighten it back up need to put tha care the way they found it. Someone had tilted my head rest and I couldn’t figure out how to straighten it back up More