Diablo Subaru of Walnut Creek

A year ago, I switched my service appointments to Diablo Subaru. In addition to semiannual maintenance required by my extended warranty, I have purchased new tires there. Appointment availability is very go Subaru. In addition to semiannual maintenance required by my extended warranty, I have purchased new tires there. Appointment availability is very good, the prices are fair, and the service advisors and technicians are great. I really like the new video summary of what was done. More

Efficient, polite, caring, friendly. Everyone that I have worked with has put customer service at the beginning of every interaction. Great people, great cars! Everyone that I have worked with has put customer service at the beginning of every interaction. Great people, great cars! More

Cheyenne is on top of her game, very professional, responsive and informative, always kept me abreast of car status responsive and informative, always kept me abreast of car status More

I’ve been a loyal customer at this Subaru dealership for several years now, and the main reason for my continued trust and satisfaction is Mason, the exceptional service advisor. Mason has been my go-to—and several years now, and the main reason for my continued trust and satisfaction is Mason, the exceptional service advisor. Mason has been my go-to—and honestly, the only—service advisor I prefer to work with. From day one, Mason has gone above and beyond to ensure that my car’s service needs are met with professionalism, efficiency, and care. His attention to detail, honesty, and clear communication make every visit seamless and stress-free. Whether it’s routine maintenance or a more complicated repair, I know I can count on Mason to guide me through the process and keep me informed every step of the way. What truly sets Mason apart is his genuine dedication to customer satisfaction. Over the years, he’s consistently taken the time to address my questions and concerns, always treating me with respect and kindness. It’s rare to find someone who makes you feel like more than just a customer, and Mason does exactly that. He truly cares about ensuring that my Subaru runs at its best. I can’t thank Mason enough for his exceptional service, professionalism, and the peace of mind he’s provided me over the years. If you’re looking for someone who will treat you and your vehicle like a priority, Mason is the person to see. The dealership is lucky to have such a dedicated and outstanding advisor on their team! More

Above and beyond. Very helpful and informative. Really went out of their way. Fixed right. Very helpful and informative. Really went out of their way. Fixed right. More

Great service and support. As our older Subie ages, good to have knowledgeable and friendly support. The team was amazing, especially Kevien Dillard from the service area. As our older Subie ages, good to have knowledgeable and friendly support. The team was amazing, especially Kevien Dillard from the service area. More

Excellent customer service! Appreciated my adviser Eric! Very patient and friendly ! I will definitely choose Subaru Walnut Creek Appreciated my adviser Eric! Very patient and friendly ! I will definitely choose Subaru Walnut Creek More

Mr Kevin Dillard — He is very professional, knowledgeable, courteous, and explains the problem well! Great job! knowledgeable, courteous, and explains the problem well! Great job! More

My salesman was Perry Adona, He sold me a 2025 Subaru Outback. I haven't purchased a new car since 2014 and there have been a lot of changes since then. I feel so fortunate to have him as my sales perso Outback. I haven't purchased a new car since 2014 and there have been a lot of changes since then. I feel so fortunate to have him as my sales person... He's answered every question and guided me through how to use the touch screen, not only during but also since the sale Perry has been completely available to me and very patient and completely accommodating. He is knowledgeable and patient..very good salesman. More

Good customer service, their friendliness. Clean waiting room, nice outdoor waiting area. Clean bathrooms and free coffee Clean waiting room, nice outdoor waiting area. Clean bathrooms and free coffee More