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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
788 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 788 reviews

February 05, 2025

Answered my questions throughly and the staff was more than courteous. The waiting area is very comfortable More

by Amragona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne , Dave Ingland
Feb 05, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that our team at Diablo Subaru of Walnut Creek provided thorough answers and courteous service. It's great to know you found the waiting area comfortable as well!

February 04, 2025

They were friendly, welcoming and on time. The lounge area is comfortable This dealership is very convenient. More

by delcfth
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Feb 05, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us at Diablo Subaru of Walnut Creek! We're glad to hear that our team was friendly and welcoming, and that you found the lounge area comfortable. We appreciate your feedback and look forward to serving you again in the future!

February 04, 2025

It is easy to get an appointment. The service is efficient, and the staff are very kind. More

by Dodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Feb 04, 2025 -

Diablo Subaru of Walnut Creek responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Diablo Subaru of Walnut Creek!

February 04, 2025

Fast service and thorough with suggestion of other repairs is needed and not pushy, Daveis nice and patient. More

by Yanyanlui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Feb 05, 2025 -

Diablo Subaru of Walnut Creek responded

Yanyanlui, we're delighted to hear that Dave provided you with fast and thorough service at Diablo Subaru of Walnut Creek. Thanks for sharing your experience!

February 03, 2025

Mason kept me informed throughout the entire service so process. Service took longer than was reasonable. More

by Tjtturner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Feb 04, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your feedback about your experience at Diablo Subaru of Walnut Creek. We're glad Mason kept you informed, but we're sorry to hear the service took longer than expected. We appreciate your patience and will work on improving our efficiency in the future!

February 03, 2025

Helpful staff. Facilitated a loaner while the car was being repaired. Timely updates during service period. More

by Crjohannsen@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne - Peter?
Feb 04, 2025 -

Diablo Subaru of Walnut Creek responded

We're happy to hear that our team at Diablo Subaru of Walnut Creek provided helpful service and kept you updated throughout the process. Thank you for sharing your experience, and we're here if you need anything else!

February 02, 2025

Service department very helpful. I trust their advice and quality of maintenance work to keep my vehicle in good shape. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niclas
Feb 03, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for trusting the service team at Diablo Subaru of Walnut Creek! We're glad to hear that our advice and maintenance work have met your expectations. We look forward to keeping your vehicle in top condition!

February 02, 2025

We have consistently been impressed with the service department. Mason is knowledgeable and friendly, Thanks’ More

by Amy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason in the Service Dept
Feb 03, 2025 -

Diablo Subaru of Walnut Creek responded

Amy, thank you for sharing your positive experience with our service department at Diablo Subaru of Walnut Creek! We're glad to hear Mason has been helpful and friendly. We appreciate your support!

February 02, 2025

Good tech service, good cust service, help with return of rental (thank you!), convenient time. The only reason I can't rate this dealership higher is: 1) Location - cramped, barely able to turn car aroun More

by kathleenlcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a cust serv rep named Shyanne, I don't know who Dave Ingland is.
Feb 03, 2025 -

Diablo Subaru of Walnut Creek responded

Kathleen, thank you for your feedback! We're glad to hear that our team at Diablo Subaru of Walnut Creek provided good service and convenience. Safe travels!

February 02, 2025

Diablo Subaru is by far the best car dealership I have ever dealt with and I’ve done business with quite a few over the last 45+ years. From the sales representative to the service folks every single pers More

by Mosborne1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Zuniga, Hector Trujillo, Dave Ingland
Feb 03, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing such a wonderful review of your experience at Diablo Subaru of Walnut Creek! We're delighted to hear that our team made you feel like part of the family. We look forward to serving you again in the future!

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