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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.0
600 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 600 reviews

July 30, 2020

Fast, friendly, modern. Diablo Subaru of Walnut Creek is where I purchased my first and only new car, a 2018 Subaru Outback. My current visit was to have the StarLink/inform More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Oh
Jul 31, 2020 -

Diablo Subaru of Walnut Creek responded

Brad, thank you for taking the time to share your excellent experience with James! We're beyond thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

July 28, 2020

Scheduled service with extras Great service and customer focus. To me, the most important aspect of any service center is honesty: is their primary focus to take care of your car, More

by aaronm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Oh
Jul 29, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the positive feedback! We are delighted to know that you were provided with great service especially from James. We value your business and we are always here to help!

July 26, 2020

84,000 mile maintenance I had James to help me. He was thorough and kind and patient with me. I am age 73 and live by myself, and know literally nothing about maintaining m More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Oh
Jul 27, 2020 -

Diablo Subaru of Walnut Creek responded

We will be sure to thank James for providing you with an outstanding level of care. You can definitely count on us for any of your Subaru maintenance needs! Feel free to give us a call if we can do anything else for you, Susan.

July 23, 2020

Excellent customer service. Spacious comfortable waiting room. Bernard always explains everything in detail. Very friendly and will recommend to family and friends. Thank you for taking care of my SUV More

by Chief1646
Recommend Dealer
Yes
Employees Worked With
Bernard Bondoc
Jul 24, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the wonderful feedback! We are happy to know that you were provided with excellent customer service and that you enjoyed our waiting area. It is also great to know that Bernard was attentive, friendly, and helpful during your visit. We are always here to help!

July 23, 2020

Fast Easy Purchase I was helped by Josh and Ashur, and they both worked with me finding the best car for my needs and honored the web quote I received. The new Legacy i More

by dskaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashur Tracy and Josh Wilson
Jul 24, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the 5-star rating and great review! It is great to know that Josh and Ashur both provided you with good customer service. We truly value your business and kind words!

July 21, 2020

Sales people in Walnut Creek Subaru were all nice, in particular, Dino who help us with our purchase. He was able to work with the price range that we were looking for, really helpful and not pushy!! More

by drrosejoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino, Dave Ingland
Jul 22, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and that our team was kind, especially Dino. We appreciate your business!

July 20, 2020

Jessica was quick to reply to our inquiries and set up a test drive right away. Juanito was great at explaining everything to us. Definitely would buy from Diablo Subaru again. More

by Silvadogg29
Recommend Dealer
Yes
Employees Worked With
Jessica Cortes Vera, Dave Ingland
Jul 20, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us and with the help of Jessica and Juanito! We are always here to help!

July 19, 2020

Recommend working with Yoni Rosenberg Highly recommend working with Yoni if your looking to purchase a new Subaru. Yoni was very knowledgeable and went above and beyond. Friendly with a gr More

by CathyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yoni Rosenberg
July 18, 2020

It is great that the dealership offers a pick up and drop off service from your home during these trying times. The pick up was very timely the drop off was not. I experienced good service from both the nice More

by elainejx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The woman that picked up and dropped off my car, Dave Ingland
Jul 19, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the wonderful review! We are so glad that you enjoyed your experience with us. Please let us know if we can be of any further assistance.

July 17, 2020

Great service from sales to finance. Happy to help me purchase my car without hurdles and went the extra mile to make it a great experience. More

by Laura.andert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Reker
Jul 18, 2020 -

Diablo Subaru of Walnut Creek responded

We love knowing that you had a great experience with us! Thank you for the kind review. We hope you love your new ride!

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