Diablo Subaru of Walnut Creek

The staff has very good customer service. Chyanne was awesome! From the time I bought my vehicle to the maintenance side of this dealership, 5 stars all around! Chyanne was awesome! From the time I bought my vehicle to the maintenance side of this dealership, 5 stars all around! More

Great and friendly service both my mom and I use Diablo Subaru with confidence and Kevien has a great! Subaru with confidence and Kevien has a great! More

They are friendly and quick with their appointments. They are upfront about pricing and communicate well. They are upfront about pricing and communicate well. More

Our sales person Dionysios, the General Manager and the Finance guy made our whole experience of buying a new car not only painless but actually enjoyable. My husband and I have bought many new vehicles a Finance guy made our whole experience of buying a new car not only painless but actually enjoyable. My husband and I have bought many new vehicles and we always hated the sales process! Over the years we have become hardened and jaded to the whole new car sales process, so we entered this dealership with caution, as well as a well earned chip on our shoulders. Dionysios was careful to listen to our needs and pick up on our verbal cues and body language. He easily disarmed our concerns and addressed what was important to us. He skillfully matched the comfort level of our sales process and didn't lead us down a traditional sales path we are uncomfortable with. He didn't waste our time. We were up front with what we wanted and he was upfront on earning our business. We found the General Manager very personable, and a stand up guy, We felt he addressed our needs quickly and made it a win win for us (the customer) and Subaru. Our Finance guy was friendly, and explained to us what we were singning before we signed. He was not condescending like others we experienced at past dealerships just because we didn't purchase all the extras that were explained and offered. More

I brought my 2019 Kia in for an oil change, my service advisor was amazing. I worked customer service (service tech - service manager) for 40 years, this young lady did everything right. In the "Disney wa advisor was amazing. I worked customer service (service tech - service manager) for 40 years, this young lady did everything right. In the "Disney way", she promised 2 hours but delivered in 1. More

Did normal service, still under warranty. Had 6000 mile oil change on my 22 Crosstrek. Service rep, Mason, was helpful and professional. He also followed up after the visit. The work was comp Had 6000 mile oil change on my 22 Crosstrek. Service rep, Mason, was helpful and professional. He also followed up after the visit. The work was completed very quickly. More

Your service reps are all great. You’ve never tried to upsell or have me purchase a service I didn’t need. You’ve never tried to upsell or have me purchase a service I didn’t need. More

I think I already responded. Mason was very attentive and kept me informed of the progress of the service. It seems the service took too long (2+ days) for completion. Mason was very attentive and kept me informed of the progress of the service. It seems the service took too long (2+ days) for completion. More

Answered my questions throughly and the staff was more than courteous. The waiting area is very comfortable than courteous. The waiting area is very comfortable More

Emily was great and very professional. Had me in and out and really respected my time. Thank you! Had me in and out and really respected my time. Thank you! More