
Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Car service timing belt Nice dealership, clean and modern. Everyone was nice. Dennis helped me and he was great. I needed to be somewhere in 20 minutes after dropping my car Nice dealership, clean and modern. Everyone was nice. Dennis helped me and he was great. I needed to be somewhere in 20 minutes after dropping my car off, they were able to get me there right on time. Waiting room was filled with free good quality snacks and drinks which is a huge plus!! They also warned me about another issue that is going to need service soon on my car that I was unaware of, which was very helpful. The wait time to get an appointment here is long but it's totally worth it. More
Happy and Grateful Throughout the whole process of being interested in a 2017 Subaru Crosstrek, to reaching out via online and receiving immediate contact by Gino Genrik Throughout the whole process of being interested in a 2017 Subaru Crosstrek, to reaching out via online and receiving immediate contact by Gino Genrikh for through information, visiting Diablo Subaru to seeing how amazing care went into the presentation of my new ride, going forth with purchasing and taking action to finalizing the sale with Matt Gregory; all done with honesty, care and great feedback made such a pleasant experience! Each person involved in the process were wonderful and I am forever grateful. Thank you once again, everyone! More
friendly and not pushy Our sals rep was very friendly. He allowed us plenty of time to test drive and ended up getting a good price for our new car. During te whole process Our sals rep was very friendly. He allowed us plenty of time to test drive and ended up getting a good price for our new car. During te whole process we did not feel pushed at all for anything. My wife hates agressive sales and she really enjoyed the experience with Tim. More
Diablo Subaru of Walnut Creek Made Me Feel Like Family I emailed four Subaru dealers in the Bay Area asking about the Costco new car purchase program. David Nevitt from Diablo Subaru was the first to conta I emailed four Subaru dealers in the Bay Area asking about the Costco new car purchase program. David Nevitt from Diablo Subaru was the first to contact me to explain how the program works. He checked their inventory and gave me a firm price over the phone on the exact model and color I was looking for. Because of his knowledge and information I changed my schedule and agreed to drive from my home in San Jose to Walnut Creek to see the car. David greeted me when I arrived. I test drove the car and even looked at another couple options just to make sure I was happy with my purchase. David answered all my questions and made me feel totally comfortable with my decision. I am a single woman and in the past have had some high pressure experiences with car dealers but never felt any pressure at Diablo Subaru. I took advantage of the Subaru zero percent interest rate on my new car and found my experience with Matt Gregory in the credit department an equally easy process. Before I left in my beautiful new Subaru Outback, David sat in the car with me and explained how everything worked. My experience with Diablo Subaru of Walnut Creek was far superior to any of my prior new car buying experiences - they treated me like family. More
Love Subaru! Great service all the way around. Tyler is the BEST. And everyone else I spoke with/dealt with was really nice and professional. They treat both me Great service all the way around. Tyler is the BEST. And everyone else I spoke with/dealt with was really nice and professional. They treat both me and my car with respect. More
Outback Elias was great throughout process as was finance manager. Very pleasant and efficient process. Possibly best car buying experience ever. Would certai Elias was great throughout process as was finance manager. Very pleasant and efficient process. Possibly best car buying experience ever. Would certainly recommend to others. More
My car buying experience by S. Guthrie (how 4th grade) Both Robert Young and Tim Haley were great, educating me and assisting me in buying my new Subaru. I will recommend both of them to my friends/family Both Robert Young and Tim Haley were great, educating me and assisting me in buying my new Subaru. I will recommend both of them to my friends/family. More
Excellent experience. Nice folks, timely service. Service while I waited. On time, as estimated. Good job. Nice waiting area complete with complimentary coffee and snacks. No surprises, and the pr Service while I waited. On time, as estimated. Good job. Nice waiting area complete with complimentary coffee and snacks. No surprises, and the price was as agreed. More
Major service received We received prompt and professional service with a friendly smile and atmosphere. The other staff on onsite were also very helpful and professional. We received prompt and professional service with a friendly smile and atmosphere. The other staff on onsite were also very helpful and professional. Thank you . More
Excellent experience in the service department. I was greeted promptly, work was done within the estimated time range I was given and everything was explained well after the service. All of my quest I was greeted promptly, work was done within the estimated time range I was given and everything was explained well after the service. All of my questions were answered to my satisfaction. More