Diablo Subaru of Walnut Creek

Appreciate the great care from the whole team and excellent communication. The information about the car and the video was very helpful. excellent communication. The information about the car and the video was very helpful. More

Great service department - Kevien was outstanding! The service and warranty work was done quickly and Kevien kept me updated. The service and warranty work was done quickly and Kevien kept me updated. More

Efren Zuniga was helpful and great. Highly recommend this service center. Communication was great and easy. Highly recommend this service center. Communication was great and easy. More

Everyone was very friendly, thorough and took time to explain issues. I really appreciated that! explain issues. I really appreciated that! More

After a couple of visits to this dealership about a defective dashboard screen where I was told it wasn’t covered by warranty. I finally met an associate that took an interest in helping me. She referr defective dashboard screen where I was told it wasn’t covered by warranty. I finally met an associate that took an interest in helping me. She referred me a Subaru corporate telephone number that in fact informed me that my problem was in fact covered. You are so fortunate to have her as an employee. Her name is Shyanne Wilks. She also had an inspection of my car and discovered that I had a transmission leak that I was un More

Excellent service. In and out less than 2 hours for 1 year inspection and oil/filter change. Mason was fantastic as customer service rep. In and out less than 2 hours for 1 year inspection and oil/filter change. Mason was fantastic as customer service rep. More

Fast and professional service with very clear explanation of service and future needs of service. of service and future needs of service. More

The service writer and staff were friendly and communicative. Mason J sent information and responded via texts. communicative. Mason J sent information and responded via texts. More

Have bought two cars from this dealership. First time was fantastic. This last time sorta left a sour taste in my mouth. I didn’t discover until i got home that the final price was not what we First time was fantastic. This last time sorta left a sour taste in my mouth. I didn’t discover until i got home that the final price was not what we verbally agreed to (salesperson Andrey said they’d apply a $500 loyalty discount, but wasn’t reflected in the final paperwork). Also was not a fan of the excessive $1000 clear film charge which was not reflected on the website price. I love Subarus as a company but honestly this has soured me. More

Staff were very friendly and attentive. She made sure to answer all my question. I had a few requests for my car and she ensured those requests were addressed. Thanks so much! She made sure to answer all my question. I had a few requests for my car and she ensured those requests were addressed. Thanks so much! More