Diablo Subaru of Walnut Creek

Very helpful and knowledgeable sales people I had a good experience there I did choose the Subaru Legacy for my new car. I wish I could have gone over a lot of the Electronics that are part of t I had a good experience there I did choose the Subaru Legacy for my new car. I wish I could have gone over a lot of the Electronics that are part of the vehicle. Unfortunately I did not get to learn as much as I needed so when I first got into the car the next morning to go to work I didn't know how to start it so I set my driveway for 15 minutes trying to figure it out when I accidentally hit the brake and it started. That was just the first of many incidents that I came across while trying to figure this car out. I finally got everything straightened out I did everything I needed to do. Pairing my radio with my phone pretty much how to use most of the buttons inside the car there are still two that elude me but I'll ask the dealership when I come in next Saturday. Otherwise I'm very happy I love all the gadgets and I love the color. More

Really Good Service I needed a reliable vehicle. I commute from the East Bay to San Francisco to go to a Pangu Shengong practice on Saturday afternoons. I tried a few c I needed a reliable vehicle. I commute from the East Bay to San Francisco to go to a Pangu Shengong practice on Saturday afternoons. I tried a few cars and decided to buy a 2017 Forester and the staff was incredible. Larry stayed late on a Friday night (after closing) to get the deal finalized. Everyone I have encountered has been great. The detailed my car a week later and everyone was very friendly to deal with. The parking situation is a little crazy at this time because they are completely redoing their showroom. More

Not Your Typical Dealership At most dealerships, there will be a small crowd of salespeople around the front entrance. As you park, you can tell they're evaluating you for your p At most dealerships, there will be a small crowd of salespeople around the front entrance. As you park, you can tell they're evaluating you for your potential to buy. Not at this dealership, which is such a better experience. When I bought a new Outback last year and brought my stepson in for a used Forester last month, they were pleasant, no BS experiences. I would recommend Diablo to anyone, especially through Costco. More

Dennis is the only reason for the positive. After an ordinary servicing, our brakes were messed up and the shop foreman did NOT want to fix them. Dennis got is the only reason for the positive. After an ordinary servicing, our brakes were messed up and the shop foreman did NOT want to fix them. Dennis got it taken care of. Still took TWO days. More

Car service timing belt Nice dealership, clean and modern. Everyone was nice. Dennis helped me and he was great. I needed to be somewhere in 20 minutes after dropping my car Nice dealership, clean and modern. Everyone was nice. Dennis helped me and he was great. I needed to be somewhere in 20 minutes after dropping my car off, they were able to get me there right on time. Waiting room was filled with free good quality snacks and drinks which is a huge plus!! They also warned me about another issue that is going to need service soon on my car that I was unaware of, which was very helpful. The wait time to get an appointment here is long but it's totally worth it. More

Happy and Grateful Throughout the whole process of being interested in a 2017 Subaru Crosstrek, to reaching out via online and receiving immediate contact by Gino Genrik Throughout the whole process of being interested in a 2017 Subaru Crosstrek, to reaching out via online and receiving immediate contact by Gino Genrikh for through information, visiting Diablo Subaru to seeing how amazing care went into the presentation of my new ride, going forth with purchasing and taking action to finalizing the sale with Matt Gregory; all done with honesty, care and great feedback made such a pleasant experience! Each person involved in the process were wonderful and I am forever grateful. Thank you once again, everyone! More

friendly and not pushy Our sals rep was very friendly. He allowed us plenty of time to test drive and ended up getting a good price for our new car. During te whole process Our sals rep was very friendly. He allowed us plenty of time to test drive and ended up getting a good price for our new car. During te whole process we did not feel pushed at all for anything. My wife hates agressive sales and she really enjoyed the experience with Tim. More

Diablo Subaru of Walnut Creek Made Me Feel Like Family I emailed four Subaru dealers in the Bay Area asking about the Costco new car purchase program. David Nevitt from Diablo Subaru was the first to conta I emailed four Subaru dealers in the Bay Area asking about the Costco new car purchase program. David Nevitt from Diablo Subaru was the first to contact me to explain how the program works. He checked their inventory and gave me a firm price over the phone on the exact model and color I was looking for. Because of his knowledge and information I changed my schedule and agreed to drive from my home in San Jose to Walnut Creek to see the car. David greeted me when I arrived. I test drove the car and even looked at another couple options just to make sure I was happy with my purchase. David answered all my questions and made me feel totally comfortable with my decision. I am a single woman and in the past have had some high pressure experiences with car dealers but never felt any pressure at Diablo Subaru. I took advantage of the Subaru zero percent interest rate on my new car and found my experience with Matt Gregory in the credit department an equally easy process. Before I left in my beautiful new Subaru Outback, David sat in the car with me and explained how everything worked. My experience with Diablo Subaru of Walnut Creek was far superior to any of my prior new car buying experiences - they treated me like family. More

Love Subaru! Great service all the way around. Tyler is the BEST. And everyone else I spoke with/dealt with was really nice and professional. They treat both me Great service all the way around. Tyler is the BEST. And everyone else I spoke with/dealt with was really nice and professional. They treat both me and my car with respect. More

My car buying experience by S. Guthrie (how 4th grade) Both Robert Young and Tim Haley were great, educating me and assisting me in buying my new Subaru. I will recommend both of them to my friends/family Both Robert Young and Tim Haley were great, educating me and assisting me in buying my new Subaru. I will recommend both of them to my friends/family. More