Diablo Subaru of Walnut Creek

Excellent I worked with Asad Khan to purchase a Subaru Forester. He was friendly and helpful and knew alot about the product. I worked with the Matt Gregory I worked with Asad Khan to purchase a Subaru Forester. He was friendly and helpful and knew alot about the product. I worked with the Matt Gregory in the finance department for financing. The financing was a good experience. Overall I felt that everyone was straightforward and helpful. I absolutely love the car that I bought. More

Too busy They got the oil change done. But when I asked just to check why (did say to fix today)the lines in the BU camera stopped working they said I would ha They got the oil change done. But when I asked just to check why (did say to fix today)the lines in the BU camera stopped working they said I would have to make another appointment which is not available for another month. More

Nice people Love our experience but of course the lot needs alot of work. It should be top priority! Thinking adead, wondering how easy it will be to get service? Love our experience but of course the lot needs alot of work. It should be top priority! Thinking adead, wondering how easy it will be to get service? More

GREAT! Great service. The entire sales staff was very helpful. In particular I deeply appreciate the time taken to explain and demonstrate all the driving, Great service. The entire sales staff was very helpful. In particular I deeply appreciate the time taken to explain and demonstrate all the driving, safety and convenience features on/in the vehicle. Thank you for a pleasurable experience. More

easy to buy through Redwood Credit Union in Santa Rosa easy and fast way to buy a car, Thank You for working with Redwood Credit Union (Joel Fine) in Santa Rosa. We appreciate your dealership. easy and fast way to buy a car, Thank You for working with Redwood Credit Union (Joel Fine) in Santa Rosa. We appreciate your dealership. More

Great experience We left a very long process with a very satisfied feeling. Knowing we got the best value and quality vehicle, is the way to do business. We left a very long process with a very satisfied feeling. Knowing we got the best value and quality vehicle, is the way to do business. More

Subaru of Walnut Creek I had an excellent experience at Subaru of Walnut Creek. Even though the facility was under construction the staff worked hard to make my experience I had an excellent experience at Subaru of Walnut Creek. Even though the facility was under construction the staff worked hard to make my experience there comfortable and satisfying. I am very pleased with them. More

Large maintenance scheduled Generally very good review, however I do not like the idea of throwing optional maintenance costs at me the same time I arrive. Either I need the main Generally very good review, however I do not like the idea of throwing optional maintenance costs at me the same time I arrive. Either I need the maintenance or I don't and if there is to be choices u need to give me time to do some research. Also the driveway sucks, hard to enter. More

Ist visit was good! This is my first time owning a Subaru and first servicing on my car! The appointment scheduling was done on line and was very user friendly. The check This is my first time owning a Subaru and first servicing on my car! The appointment scheduling was done on line and was very user friendly. The check process was smooth and the wait time was reasonable. I was pleased with wait room, snacks and coffee and tea area. Also there was a TV. Lastly, the all of the people I interacted was profession and friendly. More

These people way beyond good - they're great! Over the weekend we left an interior light on and on Monday morning our 2015 Outback had a near dead battery. It was obvious that it was not going t Over the weekend we left an interior light on and on Monday morning our 2015 Outback had a near dead battery. It was obvious that it was not going to start without a charge or jump start. I have an automatic 2/4/6 amp charger so I charged it for about 15 minutes. It was enough to start. After driving it enough to fully charge the battery, I checked everything out. All the safety features (eyesight, rear cross-traffic warning, blind spot, etc.) and all the electrical/electronic features (power windows, sunroof, infotainment console, power tailgate, etc.) were found to be in operating order. The only things that were not fully operational were all controlled by the switches in the left/front door panel (auto window up/down, power seat memories and right front window operation from the driver side). I called the Service Dept. and the next available appointment was almost 2 weeks away. They said I could bring it in and leave and they would try to get to it ASAP but might not be the same day. I was willing to accept that and brought it in at 08:00AM and left it, The Service Adviser told me it might not be ready until the next day. I accepted that. Imagine my surprise when they called by 1 PM and said to come pick it up! I was really pleased because I knew how booked up they were. Everything was working perfectly! These people are fantastic. This is not the first time they were super-good with me. I had brought in our 2003 Baja for a passenger-side airbag recall and I asked them about tightening a loose/vibrating right side mirror housing. The Service Writer looked at it and he didn't think they could do much short of replacing the unit. When I came to pick it up at the end of the day, the mirror assembly was much tighter than before and I was pleased with it. There was no charge for what they did! I have had superb service from this dealer - better than when I had a BMW! Jim More