
Diablo Subaru of Walnut Creek
Walnut Creek, CA
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My experience at Diablo Subaru has been excellent! I will continue to take my car there, thanks to the conscientious attention to detail of my service manager, Mason Juergens. I will continue to take my car there, thanks to the conscientious attention to detail of my service manager, Mason Juergens. More
As always, it is a pleasure to come and do business with you, WC Subaru. Or I wait for my car to be done, or I get a ride home, both options are great since you keep your promise to get ready my care on tim you, WC Subaru. Or I wait for my car to be done, or I get a ride home, both options are great since you keep your promise to get ready my care on time. Thank you very much for your service. More
Easy to schedule appointment Service agent above and beyond service Kept informed about timing of completion Detailed information regarding service provided in writing as well as discussion with agen beyond service Kept informed about timing of completion Detailed information regarding service provided in writing as well as discussion with agent! Easy to schedule Lyft More
Efren greeted me kindly and got my car in promptly for an oil change. The entire visit was about an hour and a half. I was offered a Lyft ride to downtown and after lunch I returned to pick up my car. Efren oil change. The entire visit was about an hour and a half. I was offered a Lyft ride to downtown and after lunch I returned to pick up my car. Efren informed me that the tread on my tires had worn down considerably and it would be risky to drive on them because rain was forecast for the following day. I am grateful for the service and for the advice. More
We were checked in promptly and given an estimated wait time of an hour and 45 minutes to complete and oil change and tire rotation. It gave us enough time to walk to a breakfast place and do a little shop time of an hour and 45 minutes to complete and oil change and tire rotation. It gave us enough time to walk to a breakfast place and do a little shopping. Almost exactly at the quoted time I received a call that my vehicle was done. I appreciated the video I received via text showing me the underside of my car and telling me how much tire tread and break pad was left. The service advisor was very nice and I felt comfortable walking through the dealership More