Diablo Subaru of Walnut Creek

Great Buying Experience Purchased 2016 Forester through Costco Auto Program. Everyone at dealership was courteous and professional. Process was clear and straightforward. Purchased 2016 Forester through Costco Auto Program. Everyone at dealership was courteous and professional. Process was clear and straightforward. Facility was modern. Nice waiting area with big screen TV. Restrooms were clean. Only downside was driving to Walnut Creek from South bay More

Excellent!! Nick was fantastic. As others have noted, he was prompt, very informative and efficient. He kept me updated on status of my vehicle. Due to unforesee Nick was fantastic. As others have noted, he was prompt, very informative and efficient. He kept me updated on status of my vehicle. Due to unforeseen circumstances, the time frame exceeded the estimated time originally noted. Nick was really on top of it and helped make our wait more pleasurable. The Staff as a whole was wonderful as well. Thanks Diablo Subaru. More

Routine service After pulling up to the service entrance on time for my appointment, a couple minutes later another customer pulled up beside me. After we both waited After pulling up to the service entrance on time for my appointment, a couple minutes later another customer pulled up beside me. After we both waited a few minutes they took care of the customer who arrived after I did which was very annoying as I waited another ten minutes until they were done checking him in! Pay attention! More

Excellent service Nick was prompt, friendly, informative, and efficient. The service was performed in a timely fashion. I have no complaints and would return again. Th Nick was prompt, friendly, informative, and efficient. The service was performed in a timely fashion. I have no complaints and would return again. Thank you! More

Good, but long wait I felt well taken care of by the service staff. My oil change and tire rotation took close to 2.5 hrs though, so I feel like it could have been a bit I felt well taken care of by the service staff. My oil change and tire rotation took close to 2.5 hrs though, so I feel like it could have been a bit faster. More

Great service All the staff treated me like family! I had a bad expirence with sales, but the service department treated me with the upmost respect! Very impressed All the staff treated me like family! I had a bad expirence with sales, but the service department treated me with the upmost respect! Very impressed More

Awesome experience again at Diablo Subaru I had another amazing experience at Diablo Subaru! Mo Jammal was so helpful and answered all my questions! He helped so much and it felt incredible I had another amazing experience at Diablo Subaru! Mo Jammal was so helpful and answered all my questions! He helped so much and it felt incredible to drive my new 2018 Subaru Legacy home! Thank you so much Mo and everyone at Diablo Subaru! More

Smooth experience, and great sales rep D Nevitt! From my initial phone conversation with sales representative through the purchase process, my experience was smooth and positive. Both David and the From my initial phone conversation with sales representative through the purchase process, my experience was smooth and positive. Both David and the financial accounts representative possess strong people skills and I didn't feel pressured. More

Good service The service here is always thorough, efficient, and the people always friendly. The only issue I have is that it takes too long to get an appointment The service here is always thorough, efficient, and the people always friendly. The only issue I have is that it takes too long to get an appointment! More

Personal and professional Everyone as Diablo Subaru Walnut Creek made buying a car as easy as possible. Larry spent time with us making sure we were getting what we wanted - wi Everyone as Diablo Subaru Walnut Creek made buying a car as easy as possible. Larry spent time with us making sure we were getting what we wanted - without pressure. Adam made the paperwork fly! Thank you, all! More