Diablo Subaru of Walnut Creek

Legacy Purchas and Followup Service I was treated with respect and courtesy. The dealership gave me a fair price for my trade-in and for the new 2018 Legacy. The salesman responded to I was treated with respect and courtesy. The dealership gave me a fair price for my trade-in and for the new 2018 Legacy. The salesman responded to all my inquiries about the vehicle during negotiations and following the close of the sale. On my follow up return to the service department they were responsive to my concerns and accommodated my schedule. More

EXCEPTIONAL, FRIENDLY AND PROFRESSIONAL David went beyond the extra mile, picking me up from BART in Walnut Creek as I came over from SF after work, inconveniently arriving almost 30 mins af David went beyond the extra mile, picking me up from BART in Walnut Creek as I came over from SF after work, inconveniently arriving almost 30 mins after they had closed for the day, so I really appreciated the effort to accommodate me. David being a true Subaru enthusiast himself could answer all my questions without hesitation, I didn't feel pressured or uncomfortable at any time, and I felt I came away with a good deal on a 2017 brand new Crosstrek, exactly as described over the phone. What more could I want? Oh surprise I got follow up after care messages from David too, the good experience just keeps going! More

They did the work Just average staff nothing extraordinary. They did the work needed. I Was the only one There when I dropped off my car but still waited 3 min. While t Just average staff nothing extraordinary. They did the work needed. I Was the only one There when I dropped off my car but still waited 3 min. While they organized other paperwork and what ever else they felt was more important then the customer that was there. More

low pressure, stream lined I found it very easy to work with the people at Diablo Subaru. They were all very friendly and professional. They were very knowledgeable about the ca I found it very easy to work with the people at Diablo Subaru. They were all very friendly and professional. They were very knowledgeable about the car I was looking at. More

Service maintenance High marks for customer service at the WC location, but I would like to relay the fact that every time we book our service/maintenance appointments on High marks for customer service at the WC location, but I would like to relay the fact that every time we book our service/maintenance appointments online it is NEVER reflected on the system used at the servicing center. This happens all the time and am not sure why. Also, the new waiting area is lovely - it would be even better if the seating area had a place to charge our phones! Again, great service and we continue to be happy Subaru owners. More

Great Experience I am pleased to say that I have had a wonderful experience with the staff and service at Diablo Subaru of Walnut Creek. From Elyes Chebbi in sales, to I am pleased to say that I have had a wonderful experience with the staff and service at Diablo Subaru of Walnut Creek. From Elyes Chebbi in sales, to Eric Foltz in the service department, everyone has been professional and accommodating. I would definitely refer my friends and family here. I would have to say they go above and beyond to make a customer happy. More

Sales Yoni was very professional and helped with one small problem. There was no pressure. He explained all the features of the outback that i bought Yoni was very professional and helped with one small problem. There was no pressure. He explained all the features of the outback that i bought More

Service Brought car in for scheduled maintenance and always receive excellent service. Car was ready before promised time. Since car washing crew was at lu Brought car in for scheduled maintenance and always receive excellent service. Car was ready before promised time. Since car washing crew was at lunch when I came to pick up car Nick went above what was expected and washed the car himself. Great customer service. Thank you Nick!!! More

Another Subaru This is my 3rd Outback I leased from Diablo and not only do I like the car, the service of the sales staff and management was great. Aaron and Ken's This is my 3rd Outback I leased from Diablo and not only do I like the car, the service of the sales staff and management was great. Aaron and Ken's help make my buying experience pleasant and they are the main reason I keep coming back. More

Hassle free David was knowledgeable about all the features of the various Outbacks we were considering. He is definitely a Subaru enthusiast! It was great to ha David was knowledgeable about all the features of the various Outbacks we were considering. He is definitely a Subaru enthusiast! It was great to have his help when deciding which car to order and eventually purchase. More