Diablo Subaru of Walnut Creek

My service coordinator was great. He was professional easy to communicate with anticipated my needs just an all around great guy. He was professional easy to communicate with anticipated my needs just an all around great guy. More

Calling the service department was pretty straightforward and checking in for my appointment went smooth. When I left the dealership I was more informed about my tire health and how to better take care of th and checking in for my appointment went smooth. When I left the dealership I was more informed about my tire health and how to better take care of them! My service advisor (Kevien Dillard or Dave Ingland going off Subaru text and email for his name sorry I don’t remember ) made me feel comfortable and I left knowing I was taken care of! I just wished Diablo Subaru offered shuttle service for their patrons.. More

One leased Subarus for several years. The service department has always been courteous and helpful. The service department has always been courteous and helpful. More

Treated us very well. Had the car we wanted and completed the purchase and financing quickly and painlessly. No overbearing sales pitches for add-ons. We had a goos experi Had the car we wanted and completed the purchase and financing quickly and painlessly. No overbearing sales pitches for add-ons. We had a goos experience, and I'd certainly recommend them to others. More

I’ve been very impressed with the service department since switching from a different dealer three years ago. So much so, that I worked with the sales dept this past weekend to lease a new Solterra. since switching from a different dealer three years ago. So much so, that I worked with the sales dept this past weekend to lease a new Solterra. The sales rep, Scott Kanavaugh, went above and beyond help find exactly what I was looking for. More

Service department is excellent. Staff is caring and very polite. They are my partners in my car’s maintenance and health. Staff is caring and very polite. They are my partners in my car’s maintenance and health. More

My experience was in the service department. Very friendly staff, Mason the service representative was courteous, friendly and let me know when my car was ready for pickup. My Outback is runn Very friendly staff, Mason the service representative was courteous, friendly and let me know when my car was ready for pickup. My Outback is running great 👍 Thank again, Teri More

Perry was very patient ,polite professional. He explained everything we needed to know about the car. Everyone was very polite and respectful.. He explained everything we needed to know about the car. Everyone was very polite and respectful.. More

I found your pricing excessively high. However, service was very good. I simply cannot afford you and would not recommend you to others. However, service was very good. I simply cannot afford you and would not recommend you to others. More

I purchased my vehicle from here and got a great deal at a very decent price. On 19December2024, I took my vehicle for servicing and the entire process was seamless. Best part, I paid nothing for the servi a very decent price. On 19December2024, I took my vehicle for servicing and the entire process was seamless. Best part, I paid nothing for the service thanks to Subaru's excellent maintenance package that was offered to me during the purchase of my vehicle. I have a lot of gratitude for choosing this dealership. Thank you also to Efren Zuniga for performing the servicing on my vehicle and also sending me my vehicle's health report. Kudos to you for your phenomenal customer service! The service Manager, Kevin Parker, also sent me a message to ensure that my vehicle servicing went well and if I had any questions or concerns I could reach out to him. Thank you for your transparency and accountability! Diablo Subaru of Walnut Creek is an epitome of great customer service and diligence towards their work. Thank you! More