Diablo Subaru of Walnut Creek

Excellent experience Very helpful and courteous. Showed me several options and provided an a good explanation of various features. Talked about car weight and winter/sno Very helpful and courteous. Showed me several options and provided an a good explanation of various features. Talked about car weight and winter/snow driving conditions as that was very important to me. More

Great Experience! As a first time car buyer I was nervous but the experience was helpful and overall a good one. Happy to be a new member of the Subaru family! As a first time car buyer I was nervous but the experience was helpful and overall a good one. Happy to be a new member of the Subaru family! More

Treated with Respect We bought our first Outback Subaru in 2015 and have gone through shaky experiences with the Walnut Creek Subaru service department. My recent experie We bought our first Outback Subaru in 2015 and have gone through shaky experiences with the Walnut Creek Subaru service department. My recent experience with Nick Broussard was refreshing. As a women, when I bring my car in for service, often the male service advisors are condescending and just kind of blow you off. I have even picked up my car and they have not even addressed some of my concerns and then have to make another appointment. Today, not only was every issue I brought the car in for was fixed, Nick then went through and explained each item. I finally got a service advisor who LISTENED....and followed through! Women spend just as much money on cars as men and I can now whole heartily recommended WC Subaru for not only their exceptional cars but now their service department. Keep up the great work. More

Regular Maintenance Check Up The staff at Walnut Creek Subaru are courteous and friendly. From setting up my appointment to servicing my car they made sure that I am taking care o The staff at Walnut Creek Subaru are courteous and friendly. From setting up my appointment to servicing my car they made sure that I am taking care off. Matthew explained what needs to be done and is very knowledgeable. More

Service appointment Fast, professional, courteous service! Matthew Resnick was very polite and knowledgeable and answered all the questions I had. I would recommended Sub Fast, professional, courteous service! Matthew Resnick was very polite and knowledgeable and answered all the questions I had. I would recommended Subaru Walnut Creek to.anyone who needs this kind of service! Just one request-could you please make sure your customers receive service discount coupons. I've never received any of these so far. Thank you. More

Efficient and pleasant appointment The work was completed on time and Ernesto was informative, thorough and very pleasant. An all around good experience! This is my second Subaru - love The work was completed on time and Ernesto was informative, thorough and very pleasant. An all around good experience! This is my second Subaru - love the cars and the people who work for the dealership. More

Excellent. I had to deliver the car without an appointment. No problem. Admitted right away. 45 min. later all the paper work was done and the dealership shut I had to deliver the car without an appointment. No problem. Admitted right away. 45 min. later all the paper work was done and the dealership shuttle had picked me up and was on way to delivering me back home. Service rep. Brian very efficient and extremely informative. I was given the best and worst case scenarios: Turned out in the end to be the best case. Brian anticipated everything including cleaning up the greasy engine just before I left. I will be returning here for all future service work. More

Professional & Efficient Very comfortable, new showroom, Polite, professional & efficient staff. It would be nice not to have to listen through each of the 3 pitches (warranty Very comfortable, new showroom, Polite, professional & efficient staff. It would be nice not to have to listen through each of the 3 pitches (warranty, services & clearcoat), but there u go. I appreciated that with the price agreed ahead of time there were no Closing Room shenanigans, which still happens elsewhere even with an agreed price. More

Awesome experience Davis is the man! Fantastic and easy experience from start to finish and there was never any pressure. We felt well taken care of and highly recommend Davis is the man! Fantastic and easy experience from start to finish and there was never any pressure. We felt well taken care of and highly recommend him and the dealership. We love our new outback! More

Above and Beyond Customer Service The customer service I experienced with Elyes Chebbi was stellar! Throughout the process he was knowledgeable, friendly and thoughtful in making sure The customer service I experienced with Elyes Chebbi was stellar! Throughout the process he was knowledgeable, friendly and thoughtful in making sure my purchase went through with ease on the vehicle I wanted. His communication was consistent and he even delivered my car when I needed help. Yvonne was a pleasure to work with also, she does her job well and made my decisions easy. Very friendly place! Thank you, great service is still alive and well. More