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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
799 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 799 reviews

December 15, 2024

Mason has been our service advisor since we purchased our Outback in September 2020, and he's been nothing short of terrific, always taking great care of us and making sure of the same for our car. Mason exe More

by Jay Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

Jay, we're delighted to hear that Mason has been providing you with exceptional service at Diablo Subaru of Walnut Creek. Your kind words about his dedication and care mean a lot to us. Thank you for sharing your experience!

December 15, 2024

The service was excellent and my service agent Cheyanne was so kind. Greeted me with a smile and closed out my business in the same manner. 5 stars. More

by johnsirley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

Johnsirley2, we're delighted to hear that Cheyanne provided you with excellent service at Diablo Subaru of Walnut Creek. Thank you for the 5-star review!

December 15, 2024

Easy to work with, kind and honest sales people. Drove 80miles to the dealership cause they had the car I wanted More

by veronicabrillrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Dave Ingland
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that our team at Diablo Subaru of Walnut Creek made your experience easy and worthwhile, even with the long drive! Thank you for choosing us, and enjoy your new car!

December 15, 2024

This location has a great selection. When they did not have the Cole I wanted they got in 24 hrs. They were very customer focused and answered our questions This is the second car that w More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Adona, Dave Ingland
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

Keith, we're delighted to hear that Perry and the team at Diablo Subaru of Walnut Creek provided such a customer-focused experience for you. Thank you for choosing us again, and enjoy your new car!

December 15, 2024

Great customer service! Smooth process with making an appointment and efficient and professional staff! Very happy with the advisor who makes the experience a positive one! More

by wasamoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Dave Ingland
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

We're happy to hear that you had a smooth and positive experience with our team at Diablo Subaru of Walnut Creek! Thank you for highlighting the efficient service and professionalism. We appreciate your feedback!

December 15, 2024

They are always professional, give good advice and the waiting area is nice. Thank you More

by dmenzies1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

Dmenzies1, thank you for taking the time to review Diablo Subaru of Walnut Creek. We're happy to have you as a customer.

December 14, 2024

Personal Subaru is profecional too much experience good services advisor good attitude responsible respect a mason services adviser thank More

by orochena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

Thank you for sharing your experience with us at Diablo Subaru of Walnut Creek! We're glad to hear that our team provided professional and respectful service. We appreciate your support!

December 14, 2024

A first rate experience! Our sales advisor, Terry Rowan, was patient and generous with his time. He answered every question and took care of every detail. We would strongly r More

by dandixon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Rowan, Dave Ingland
Dec 16, 2024 -

Diablo Subaru of Walnut Creek responded

Dan, thank you for the glowing review! We're delighted to hear that Terry provided such a thorough and supportive experience at Diablo Subaru of Walnut Creek. We appreciate your recommendation and look forward to serving you again in the future!

December 03, 2024

All staff are friendly, thorough, excellent, answered all questions and provided professionalism thru the whole process. More

by Nbo614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry (Forgot last name), Pedro Ruiz, Juanito
Dec 03, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that our team at Diablo Subaru of Walnut Creek provided a friendly and professional experience. Thank you for your kind words, and we're here if you have any more questions in the future!

October 29, 2024

Good service and very patient concerning the purchase of my car. Explained the way to operate my car and provided service to keep my car updated with added warranty. I am very satisfied with the purchase o More

by milliejones3606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Oct 29, 2024 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that you had a positive experience with our team at Diablo Subaru of Walnut Creek! It's great to know you're satisfied with your new Subaru Crosstrek and the service provided. Enjoy every mile ahead!

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