Diablo Subaru of Walnut Creek

Quillin 30,000 We were met at the door by a pleasant service rep, who provided complete information about the service we had scheduled. He asked if we had any quest We were met at the door by a pleasant service rep, who provided complete information about the service we had scheduled. He asked if we had any questions or concerns and provided what I consider to be an outstanding customer service experience. It's one of the great things about owning a Subaru! More

Actually a lot of fun! ARF and KOFY tv were a plus!!! Justin was great! No pressure! Very accommodating. He took his time and understood I was nervous to drive the Forester because my main car is a Justy! Justin was great! No pressure! Very accommodating. He took his time and understood I was nervous to drive the Forester because my main car is a Justy! My husband drives the Subaru wagon GL; so the Forester seems so much larger! Justin took us to a parking lot where I drove around and then I decided to give us a little tour of Walnut Creek! It was fun and I felt empowered! We are still learning about the differences in a 21st century car and having fun doing it! The dog, Luna is adjusting and the cat Sycat seem to tolerate going to the Vet in his carrier! Pancho the cat has yet to ride in Pearl{new car"s name}. So all in all a very FUN EXPERIENCE! More

We were very pleased with the service. Mo made the stressful auto purchase experience very easy. He was informative but not pushy. His information was clearly articulated and his manner qui Mo made the stressful auto purchase experience very easy. He was informative but not pushy. His information was clearly articulated and his manner quite friendly but also professional. More

Very friendly and helpful staff. Very friendly and helpful staff, no high pressure sales. Good inventory. Good knowledge of vehicles, options and accessories. Helpful demonstrations o Very friendly and helpful staff, no high pressure sales. Good inventory. Good knowledge of vehicles, options and accessories. Helpful demonstrations of vehicle operation. Clean showroom with nice amenities. More

Service Polite Friend and Efficient. The experience was very positive and I would return for additional services. The car is working well and peramaplate we Polite Friend and Efficient. The experience was very positive and I would return for additional services. The car is working well and peramaplate went on well. More

Over the 0% financing I am thrilled with my new Forester and am lucky to have purchased it during the month of November with 0% financing. Diablo Subaru is a very comforta I am thrilled with my new Forester and am lucky to have purchased it during the month of November with 0% financing. Diablo Subaru is a very comfortable facility and the people that wear there are extremely knowledgeable, honest, and service oriented. I love my new car! More

Service Department-Excellent Customer Service-Stress Free Had a service emergency and had poor experience over the phone at another Subaru dealer. Saw 4+ stars review. Spoke with Matthew Service Manager and w Had a service emergency and had poor experience over the phone at another Subaru dealer. Saw 4+ stars review. Spoke with Matthew Service Manager and was able to address all issues completely and had a calming effect actually. The bottom line it was resolved and was able to help me out with other issue. In the automotive industry and this was actually the first stress free experience yet. Actually felt good after picking up the car! Wow-thanks to all in service. More

50000 Mile Service Excellent service from Eric. I arrived early and he greeted me with a cheerful smile. I was supposed to leave the vehicle but Eric checked to see ho Excellent service from Eric. I arrived early and he greeted me with a cheerful smile. I was supposed to leave the vehicle but Eric checked to see how the service bays were doing. I was able to stay and my vehicle was ready in 90 minutes and the best part is the vehicle was washed. Thanks to Eric for going above the required maintenance! More

Excellent service My service adviser greeted me right away when i pulled up, He was very accommodating with my needs especially i forgot to bring a food and i had a ser My service adviser greeted me right away when i pulled up, He was very accommodating with my needs especially i forgot to bring a food and i had a service coupon. Newly built service facility was very nice and the waiting area was big and also very nice. My overall experience was excellent, i will recommend this dealership to my friends and family. Definitely i will be back. More

FANTASTIC Had such a great experience with Subaru & just love my new car! Best decision I have made in a long time! Thank you so much! Had such a great experience with Subaru & just love my new car! Best decision I have made in a long time! Thank you so much! More