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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.0
597 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 597 reviews

May 02, 2020

AS GOOD AS CAN BE AT A DEALERSHIP EASY GOING NOT MUCH PRESSURE NO HARD SELLING ON ACCESSORY STAFF IS KNOWLEDGEABLE ONLY TOOK TWO HOURS TOTAL TIME I WAS VERY HAPPY WITH THEM More

by AUGIE7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROMEL VERY HELPFUL, Yoni Rosenberg
May 03, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for taking the time to share your thoughts about your experience. We are so glad to know of our team member's great level of care. If there is anything we can help with, please feel free to reach out. Congratulations on your car!

May 01, 2020

excellent service I was called because there was a recall on my car. They picked up my car fixed the recall problem plus checked the air in my tires, the tread on them More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't see any employees except the one I gave my keys to and the one that gave them back to me
May 03, 2020 -

Diablo Subaru of Walnut Creek responded

Donna, Thank you so much for sharing your thoughts about your recall experience. We are thrilled to know that our team was so helpful. If there is anything else we can do for you, please feel free to reach out. We hope you take care!

April 29, 2020

Excellent salesman. Dion, was wonderful..he found , my perfect car that I saw 1 year ago!! Dion was so helpful...he worked til 7 pm.. He found all the custom add-0ns! More

by drmspamer22
Recommend Dealer
Yes
Employees Worked With
Dion
Apr 30, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the kind review! We truly appreciate the feedback and will pass on your compliments to Dion.

April 27, 2020

Proactive support for a manufacturer recall. They made it easy and convenient to get this job done. Very smooth experience overall- would recommend them to others. More

by tkeohane
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 28, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for taking the time to share your easy and smooth experience with us! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 27, 2020

Chris was awesome. Took care of my issues and understood my reasons for things that were not taken care on my previous services. He made things right and I appreciated that. Great customer service More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Chris Lara
Apr 28, 2020 -

Diablo Subaru of Walnut Creek responded

Michelle, Thank you so much for taking the time to share your awesome feedback for Chris. We are delighted to know that everything was well taken care of. We appreciate knowing of your satisfaction and we welcome any future business with you!

April 24, 2020

Recall service Great service especially with Coronavirus as an additional problem. SA Ellisse Stohrer made me feel comfortable with the service dept. Only issue wa More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellisse Stohrer
Apr 25, 2020 -

Diablo Subaru of Walnut Creek responded

Jerry, Thanks for taking some time to give us your feedback about the recall. We are so glad to know of Ellisse's outstanding level of care. Please do not hesitate to reach out in the future if there is anything we can do for you! Our team is here to help.

April 23, 2020

4/22/2020 Went into the dealership for recall service Chris Lara , assisted to register my vehicle he was cordial, friendly, funny and efficient, a very pleasant experience In these challenging times o More

by Mary Ann
Recommend Dealer
Yes
Employees Worked With
Chris Lara, young woman working next to him, greeter at outside service
Apr 24, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review, Mary Ann and Dennis! We will be sure to thank Chris for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 22, 2020

Excellent experience I would like to recommend Basma Khan at the Subaru Service Center in Walnut Creek for a number of reasons: 1 Kind and friendly service 2 careful an More

by nicoleC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basma Khan
Apr 23, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review, Nicole! We will be sure to thank Basma for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 18, 2020

Ruiz is very professional he handle it in a nice way and help us to get the SUV that we want to meet our budget. More

by Pcdayrit
Recommend Dealer
Yes
Employees Worked With
Ruiz
Apr 19, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for taking the time to share your feedback. We are glad to know of Ruiz's level of care. If there is anything else we can do for you, please do not hesitate to reach out and let our team know. We are here to help!

April 18, 2020

I stopped at Diablo Subaru without an appointment because of a tire problem on my 2019 Forester. Issue was handled promptly, resolved completely, no charge. More

by Tjtturner
Recommend Dealer
Yes
Employees Worked With
Chris Lara, 5 stars
Apr 19, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the excellent review, Tj! Congratulations on your brand new 2019 Forester!

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