Diablo Subaru of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 597 reviews
Came in for our yearly inspection and oil change, the service was quick, easy and hospitality was 100% We we’re out the door within the hour that was promised. thanks Basma! service was quick, easy and hospitality was 100% We we’re out the door within the hour that was promised. thanks Basma! More
James, was friendly, knowledgeable, efficient and helpful. I appreciated the appointment reminder and communication. Masks were worn by all employees and car seat and steering wheel were covered in p helpful. I appreciated the appointment reminder and communication. Masks were worn by all employees and car seat and steering wheel were covered in plastic. More
The Subaru cross trek is in perfect shape with the extras I wanted and at a very good price. This is my first Subaru and I expect it will last a long time! I wanted and at a very good price. This is my first Subaru and I expect it will last a long time! More
The whole service crew, starting with service advisor Bernard Bondic, performed quality service expertly, courteously, efficiently, and in a timely manner. The facility is clean & the wait room is comfo Bernard Bondic, performed quality service expertly, courteously, efficiently, and in a timely manner. The facility is clean & the wait room is comfortable. Everyone followed safety procedures in this time of Covid virus. More
At first it started out rough, we had an appointment and that sales rep didn’t want to help us out so we waited for 30 minutes. Then it all turned around when Chris came to help us! He is the best cars sale that sales rep didn’t want to help us out so we waited for 30 minutes. Then it all turned around when Chris came to help us! He is the best cars sales rep I have met in awhile (this is my fifth car purchase in 3 years). Chris was friendly and made sure we knew he was there to help you fInd the vehicle right for you. He wasn’t trying to sell you something out of your budget or you didn’t like. He was knowledgeable and did a great job of explaining everything to my husband and myself. This website is out of date and does not have the correct names for the gentleman who helped me through our the purchase. More
I bought my Outback at Diablo Subaru and always take it there for service. The Sales and Service staff have always been friendly, knowledgeable and efficient. My experiences with them have always been posi there for service. The Sales and Service staff have always been friendly, knowledgeable and efficient. My experiences with them have always been positive. I highly recommend Diablo Subaru. More
I was very pleased, happy and relieved with your generous offer to pick up and return my car for its service. I have not checked my trunk function yet but am confident that all is in order. Thank you very mu offer to pick up and return my car for its service. I have not checked my trunk function yet but am confident that all is in order. Thank you very much for all your help during these especially difficult times. More
Overall purchase experience a 5, finance, insurance, and registration process a 5, sales facility a 5, delivery of vehicle a 5, would use this retailer again! registration process a 5, sales facility a 5, delivery of vehicle a 5, would use this retailer again! More
Fantastic customer service and extremely helpful even on repairs that I didn’t know were a problem. They are extremely professional and courteous and willing to go the extra mile repairs that I didn’t know were a problem. They are extremely professional and courteous and willing to go the extra mile More
Received a good quote online and they honored it. Had to wait a short while beyond the appointment time but they were busy so understandable. The salesman was straightforward and honest. Finance was fast. O wait a short while beyond the appointment time but they were busy so understandable. The salesman was straightforward and honest. Finance was fast. Only thing was that the car came with a nearly empty tank with 50 mile range left so had to refill it myself before driving home. More