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Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.0
597 Reviews

2646 N Main St

Walnut Creek, CA

94597

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Showing 597 reviews

May 15, 2020

Came in for our yearly inspection and oil change, the service was quick, easy and hospitality was 100% We we’re out the door within the hour that was promised. thanks Basma! More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Basma Khan
May 16, 2020 -

Diablo Subaru of Walnut Creek responded

Basma is great. Thanks for your feedback, Michelle! Let us know if we can do anything else.

May 15, 2020

James, was friendly, knowledgeable, efficient and helpful. I appreciated the appointment reminder and communication. Masks were worn by all employees and car seat and steering wheel were covered in p More

by Ellen
Recommend Dealer
Yes
Employees Worked With
James
May 16, 2020 -

Diablo Subaru of Walnut Creek responded

Hi Ellen, James is an outstanding team member. Thank you for taking the time to share your experience! Feel free to let us know if we can ever assist you again!

May 14, 2020

The Subaru cross trek is in perfect shape with the extras I wanted and at a very good price. This is my first Subaru and I expect it will last a long time! More

by Cgsweet
Recommend Dealer
Yes
Employees Worked With
Aaron Ashley
May 15, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the excellent review! Congratulations on your new Crosstrek!

May 13, 2020

The whole service crew, starting with service advisor Bernard Bondic, performed quality service expertly, courteously, efficiently, and in a timely manner. The facility is clean & the wait room is comfo More

by jannpetrie
Recommend Dealer
Yes
Employees Worked With
Bernard Bondic
May 13, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you so much for taking the time to give your feedback for our team members. We are glad to know everything went well. Please take care and stay healthy! We hope to assist you again.

May 09, 2020

At first it started out rough, we had an appointment and that sales rep didn’t want to help us out so we waited for 30 minutes. Then it all turned around when Chris came to help us! He is the best cars sale More

by Ylrak
Recommend Dealer
Yes
Employees Worked With
Chris
May 10, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for your feedback, Ylrak! We are so happy to know that Chris was really helpful and he was able to turn around your experience. Feel free to reach out if you have any other questions! We are always happy to do what we can to be of assistance.

May 09, 2020

I bought my Outback at Diablo Subaru and always take it there for service. The Sales and Service staff have always been friendly, knowledgeable and efficient. My experiences with them have always been posi More

by None
Recommend Dealer
Yes
Employees Worked With
Bernard in the Service department , Brian Bauman, Mustafa Jammal, Matthew Resnick
May 10, 2020 -

Diablo Subaru of Walnut Creek responded

Thanks for taking the time to give us feedback in regards to the services provided for your Subaru! We are so happy to find that your experiences have gone well and of your recommendation. Let us know if we can help with anything else!

May 08, 2020

I was very pleased, happy and relieved with your generous offer to pick up and return my car for its service. I have not checked my trunk function yet but am confident that all is in order. Thank you very mu More

by Sally A
Recommend Dealer
Yes
Employees Worked With
Christian Cabrera
May 09, 2020 -

Diablo Subaru of Walnut Creek responded

Sally, thank you so much for sharing your great review with Christian! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

May 07, 2020

Overall purchase experience a 5, finance, insurance, and registration process a 5, sales facility a 5, delivery of vehicle a 5, would use this retailer again! More

by Cecilyg6
Recommend Dealer
Yes
Employees Worked With
Juan Camacho, Yevgeniy Genrikh
May 08, 2020 -

Diablo Subaru of Walnut Creek responded

Cecily, thank you for taking the time to share your car-buying experience with Yevgeniy and Juan! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

May 06, 2020

Fantastic customer service and extremely helpful even on repairs that I didn’t know were a problem. They are extremely professional and courteous and willing to go the extra mile More

by Turboforester2015
Recommend Dealer
Yes
Employees Worked With
Parts and Service Employees not listed
May 08, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 03, 2020

Received a good quote online and they honored it. Had to wait a short while beyond the appointment time but they were busy so understandable. The salesman was straightforward and honest. Finance was fast. O More

by Raymond
Recommend Dealer
Yes
Employees Worked With
Wayne Herron
May 04, 2020 -

Diablo Subaru of Walnut Creek responded

Raymond, thank you for taking the time to write a review! We are thrilled to hear Wayne went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride, and we are looking forward to assisting you again in the future. We appreciate your positive feedback, and we look forward to working with you again in the future.

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