Diablo Subaru of Walnut Creek

I had a beyond wonderful experience. I met this most kind staff member who was my service attendent. His name was Eric and he went way beyond his normal duties. I had a stratch on the si I met this most kind staff member who was my service attendent. His name was Eric and he went way beyond his normal duties. I had a stratch on the side of my car and he took the time to buff it out. He treated me with such respect and kindness. When you 86 and there is a stratch on your car you are very sensitive about what people are thinking about your driving. Thank you so much Subaru staff I will never forget the kindness and respect you showed me, And I love my car. More

The salesperson that helped me out had an amazing attitude and everyone was very nice attitude and everyone was very nice More

Scott is fantastic! Mike in finance is too. We are very pleased with our purchase and trade. Mike in finance is too. We are very pleased with our purchase and trade. More

You need an elevator from servicing to where the customers sit. The stairs are dangerous for handicap people and the steep driveway is not an acceptable alternative. Also, you need chairs in your customers sit. The stairs are dangerous for handicap people and the steep driveway is not an acceptable alternative. Also, you need chairs in your servicing department while customers wait for the service rep. to write up their report. Other than that your dealership is nice More

The sales reps were fantastic when I bought my car. The service attendants not so much. They did not have the same level of courtesy and attention, and I waited 2.5 hours only for them to tell me they The service attendants not so much. They did not have the same level of courtesy and attention, and I waited 2.5 hours only for them to tell me they don’t have the part I need and couldn’t tell me when they would receive it. I told them what parts were broken a week prior to the appointment but they only ordered two of the three parts. More

Friendly staff , I made an appointment on Saturday for an early morning on Monday . I had an issue with an electrical wire to my alternator, that was connected to the wire harness. Instead of replacing the h early morning on Monday . I had an issue with an electrical wire to my alternator, that was connected to the wire harness. Instead of replacing the harness the repaired it this could have been a very expensive fix. I appreciate the honesty of your Dealership. I highly recommend all to your business. Thanks again More

Our vehicle purchase experience was good right from the beginning. Our salesman , Terry, put us at ease by fielding and answering all our questions without pushing an agenda. beginning. Our salesman , Terry, put us at ease by fielding and answering all our questions without pushing an agenda. More

Service was as expected; Efficient, timely and very professional. I would recommend this dealership to anyone. professional. I would recommend this dealership to anyone. More

Good communication with rep and tec video. Service was handled in the time frame that was advise. Service was handled in the time frame that was advise. More

Experience was great. Courteous professional knowledgeable and helpful staff. Good inventory to choose from. Well maintained and well managed dealership. Everything we’ve Courteous professional knowledgeable and helpful staff. Good inventory to choose from. Well maintained and well managed dealership. Everything we’ve come to expect from Subaru! More