Back

Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.0
597 Reviews

2646 N Main St

Walnut Creek, CA

94597

Directions

By Type

Showing 597 reviews

May 25, 2020

Service and wonderful value Clear communication and a great deal on a new Subaru. Surprizing transparency to the financial details and in meeting the bureaucratic need of the st More

by repeat subaru customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashur Tracy
May 26, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you so much for taking the time to share your review and amazing comments. Congratulations and we hope you enjoy your Subaru!

May 24, 2020

Great People to work with I have been going to this dealership since 2005. The work performed on my Outback during those years was always done to my satisfaction. My visit on M More

by Gerda Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Herron, Juanito Tulentino for the purchase. Manny ? In Services.
May 25, 2020 -

Diablo Subaru of Walnut Creek responded

Congratulations on your new Subaru Forester! We truly appreciate your business all these years. If there is anything else we can do to be of assistance, let us know. Our team is always happy to do what we can to help. We hope you have an amazing day, Gerda!

May 23, 2020

Jorge, my service representative took my car on the spur of the moment. He serviced my car, answered all my questions, cleaned my car, was respectful of social distancing and returned my car before lunch. More

by Newpatdoughty
Recommend Dealer
Yes
Employees Worked With
Jorge Valle
May 24, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review! We will be sure to thank Jorge for providing you with excellent service. We look forward to working with you again!

May 21, 2020

Great work and customer service! James Oh really was superb in handling my maintenance issues and our car’s clutch problems. First rate service and would highly recommend!!! More

by CC
Recommend Dealer
Yes
Employees Worked With
James Oh
May 22, 2020 -

Diablo Subaru of Walnut Creek responded

That's what we like to hear! Thank you for the kind review, we truly appreciate it.

May 20, 2020

Service was completed quickly & for the estimated cost. Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfa More

by Clanmarrs
Recommend Dealer
Yes
Employees Worked With
Basma Khan, Dave Ingland
May 21, 2020 -

Diablo Subaru of Walnut Creek responded

Hi there, thank you so much for the kind words! We're happy to hear our team has given you excellent service. We are pleased to know you were satisfied with your experience. We hope you consider us again in the future!

May 20, 2020

There are many car dealerships within a 25 mile radius of my home, that had a particular used vehicle that I was looking for. The salesperson took additional pictures of the vehicle and texted them to me be More

by efholmes94
Recommend Dealer
Yes
Employees Worked With
Jocelyn
May 21, 2020 -

Diablo Subaru of Walnut Creek responded

Hi there, thank you so much for the kind words! We're glad to hear our team has given you excellent service. We appreciate your business and hope you have a great day!

May 20, 2020

Excellent James Oh, my service advisor was great. Communicated regularly with regard to the status of my vehicle. Was knowledgeable, courteous, and extremely pl More

by sueswim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ho
May 21, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the great review. We will be sure to thank James for providing you with excellent service. We look forward to working with you again.

May 20, 2020

Fast. Friendly. Service. All the service folks were professional and friendly. My car was picked up from my home and delivered back; I received a progress report midway and found the entire process ver More

by TKM
Recommend Dealer
Yes
Employees Worked With
Johnny, Jorge
May 21, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for the amazing review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

May 16, 2020

The service side gave us fast and courteous service. The facilities were clean. Check in was fast. They gave us back our vehicle an hour earlier than expected. More

by wst101
Recommend Dealer
Yes
Employees Worked With
Chris Lar
May 17, 2020 -

Diablo Subaru of Walnut Creek responded

Thank you for your feedback! We are happy to know that everything was to your satisfaction. If there is anything else we can do to be of assistance, please feel free to reach out. Our team is happy to help!

May 15, 2020

Basma was very helpful and kept me updated on progress if service. Thank you very much. Only recommendation is to put the sun shades up outside for folks that wait. More

by LJ
Recommend Dealer
Yes
Employees Worked With
Basma
May 16, 2020 -

Diablo Subaru of Walnut Creek responded

Basma, Thank you so much for your awesome feedback for Basma. We are so glad to know our team members have provided you with an outstanding level of care. Please let us know directly in the future if there is anything else we can do!

...
13
...