Diablo Subaru of Walnut Creek
Walnut Creek, CA
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Service and wonderful value Clear communication and a great deal on a new Subaru. Surprizing transparency to the financial details and in meeting the bureaucratic need of the st Clear communication and a great deal on a new Subaru. Surprizing transparency to the financial details and in meeting the bureaucratic need of the state. More
Great People to work with I have been going to this dealership since 2005. The work performed on my Outback during those years was always done to my satisfaction. My visit on M I have been going to this dealership since 2005. The work performed on my Outback during those years was always done to my satisfaction. My visit on May 20, 2020 was to buy a new Subaru Forester. More
Jorge, my service representative took my car on the spur of the moment. He serviced my car, answered all my questions, cleaned my car, was respectful of social distancing and returned my car before lunch. of the moment. He serviced my car, answered all my questions, cleaned my car, was respectful of social distancing and returned my car before lunch. I couldn’t be happier. He was very pleasant to work with. Pat D More
Great work and customer service! James Oh really was superb in handling my maintenance issues and our car’s clutch problems. First rate service and would highly recommend!!! superb in handling my maintenance issues and our car’s clutch problems. First rate service and would highly recommend!!! More
Service was completed quickly & for the estimated cost. Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfa Service representative clearly explained mechanic’s findings, the work performed, & recommendations. She “went the extra mile” to ensure my satisfaction. More
There are many car dealerships within a 25 mile radius of my home, that had a particular used vehicle that I was looking for. The salesperson took additional pictures of the vehicle and texted them to me be my home, that had a particular used vehicle that I was looking for. The salesperson took additional pictures of the vehicle and texted them to me before I drove 80 miles to see the vehicle. I did not purchase the vehicle on my initial visit, however I purchased the vehicle the following week after I determined that this was a very fair offer. More
Excellent James Oh, my service advisor was great. Communicated regularly with regard to the status of my vehicle. Was knowledgeable, courteous, and extremely pl James Oh, my service advisor was great. Communicated regularly with regard to the status of my vehicle. Was knowledgeable, courteous, and extremely pleasant to work with. More
Fast. Friendly. Service. All the service folks were professional and friendly. My car was picked up from my home and delivered back; I received a progress report midway and found the entire process ver professional and friendly. My car was picked up from my home and delivered back; I received a progress report midway and found the entire process very efficient and convenient. Also appreciated the complimentary disinfecting treatment they performed. Thank you! More
The service side gave us fast and courteous service. The facilities were clean. Check in was fast. They gave us back our vehicle an hour earlier than expected. facilities were clean. Check in was fast. They gave us back our vehicle an hour earlier than expected. More
Basma was very helpful and kept me updated on progress if service. Thank you very much. Only recommendation is to put the sun shades up outside for folks that wait. service. Thank you very much. Only recommendation is to put the sun shades up outside for folks that wait. More