Back

Diablo Subaru of Walnut Creek

Walnut Creek, CA

4.8
792 Reviews

2646 N Main St

Walnut Creek, CA

94597

Directions

By Type

Showing 792 reviews

January 25, 2025

Diablo Subaru is a good place to take my car. Good customer service, courteous and helpful. More

by Bee Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 27, 2025 -

Diablo Subaru of Walnut Creek responded

We are delighted to hear from you, Bee. Thank you for the great review of Diablo Subaru of Walnut Creek!

January 25, 2025

Satisfied with 5K maintenance for my Solterra. Service and price were good. Eric also answered some questions about software upgrade that I had. More

by K Takagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric 5 stars
Jan 27, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that you were satisfied with your 5K maintenance at Diablo Subaru of Walnut Creek! It's great to know Eric was able to assist with your software upgrade questions. Thank you for choosing us, and we look forward to serving you again in the future!

January 25, 2025

Mason Juergens is great! Always supportive, knowledgeable and provides best service possible. Every aspect of the service is explained and no sales gimmicks. Follows up on hi More

by BRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Jan 27, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that Mason provided such excellent service at Diablo Subaru of Walnut Creek! It's great to know you felt supported and well-informed throughout your experience. Thank you for sharing this feedback with us!

January 24, 2025

Amazing, prompt, friendly and great customer service! ! Service is done in a timely manner; staff is pleasant and efficient. More

by yihuawu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 24, 2025 -

Diablo Subaru of Walnut Creek responded

Thank you for the positive feedback! We're delighted to hear that our team at Diablo Subaru of Walnut Creek provided amazing and efficient service. We appreciate your support and look forward to serving you again in the future!

January 23, 2025

Staff is knowledgeable and accommodating to last minute appointments and are still able to provide speedy service under two hours. More

by inezgonzalez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ingland
Jan 23, 2025 -

Diablo Subaru of Walnut Creek responded

We're happy to hear that our team at Diablo Subaru of Walnut Creek was able to accommodate your last-minute appointment and provide speedy service. Thank you for the positive feedback!

January 23, 2025

Your Service Advisor, Mason Juergens, with every visit, provides quality customer service. He ensures that I am informed of the service plans, the estimated time for job completion, friendly greeting, and More

by Wayne Ventus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Juergens
Jan 23, 2025 -

Diablo Subaru of Walnut Creek responded

Wayne, we're thrilled to hear that Mason consistently provides you with exceptional service at Diablo Subaru of Walnut Creek. Thank you for being a loyal customer and part of our family!

January 22, 2025

It’s been a pleasure working with Mason over the last few years. I appreciate the excellent communication I receive from him during the service appointment, and his honesty in advising what needs to be done More

by mariannebardsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Jorgensen
Jan 22, 2025 -

Diablo Subaru of Walnut Creek responded

Marianne, we're delighted to hear that Mason's communication and honesty have made your experiences with Diablo Subaru of Walnut Creek so positive. Thank you for sharing such kind words about his service!

January 22, 2025

This dealership cares about their customers. I bought 3 cars from this place and I’m also taking my cars there for service. The service advisors, service manager and their foreman are ready to h More

by Nick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aivan
Jan 23, 2025 -

Diablo Subaru of Walnut Creek responded

Nick, we're delighted to hear that you've had such positive experiences with both purchasing and servicing your vehicles at Diablo Subaru of Walnut Creek. Our team is always here to help, and we appreciate your continued trust in us!

January 22, 2025

Scheduling and changing the appointment was very easy to do. Shyanne, the service advisor was extremely helpful. The work was done as expected. More

by mrancunier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyanne
Jan 23, 2025 -

Diablo Subaru of Walnut Creek responded

Mrancunier, we're glad to hear that Shyanne and the team at Diablo Subaru of Walnut Creek made your service experience smooth and efficient. Thank you for sharing your feedback!

January 21, 2025

Diablo Subaru did an excellent job diagnosing and solving an issue with my battery — and it was covered under warranty! More

by aburke20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in internet department
Jan 21, 2025 -

Diablo Subaru of Walnut Creek responded

We're delighted to hear that our team at Diablo Subaru of Walnut Creek was able to resolve your battery issue under warranty. Thank you for sharing your positive experience with us!

...
11
...