Diablo Subaru of Walnut Creek

Great fast service Excellent care by Chris Lara. Work was done fast and I was treated very well. What I thought were two problems turned out to be nothing. Excellent care by Chris Lara. Work was done fast and I was treated very well. What I thought were two problems turned out to be nothing. More

Very pleasant and thorough. I don’t think you should give people a minimum amount of words to submit. It should be their choice. I liked James but not your survey. people a minimum amount of words to submit. It should be their choice. I liked James but not your survey. More

It would be helpful to give me information about your expected pickup time like “morning” or “afternoon”. I lost my whole day because my car was picked up in the afternoon. I could have done a few things expected pickup time like “morning” or “afternoon”. I lost my whole day because my car was picked up in the afternoon. I could have done a few things in the AM. I was impressed with giving my car a much needed cleaning. Thank you! Joan Gardner More

I’m not sure if this place has replaced all of its workers, but they are so much better now! Initially, I would never recommend this specific dealer, and rather drive an hours out the way. But now the workers, but they are so much better now! Initially, I would never recommend this specific dealer, and rather drive an hours out the way. But now the people are amazing and would definitely recommend! More

The staff are friendly and service oriented. The service work was done as promised and my vehicle was well taken care of by the staff. work was done as promised and my vehicle was well taken care of by the staff. More

Diablo Subaru is a extremely professional operation. They did exactly what I requested and in less time than promised. Great people Great location Great coffee did exactly what I requested and in less time than promised. Great people Great location Great coffee More

Fantastic service! James was very helpful from the moment I walked in. James and his team even found my missing wedding ring at no charge! So kind and considerate! My car was even ready at the time he said i I walked in. James and his team even found my missing wedding ring at no charge! So kind and considerate! My car was even ready at the time he said it would be! Definitely recommend him and Diablo Subaru More

Flew up from LA to buy a used car here. They had a great price on a clean Carfax. The deal was quick and easy! price on a clean Carfax. The deal was quick and easy! More

Would definitely not recommend, and I would also caution anyone going in. Recently bought a used Lexus from this dealer. Sales person showed me a bunch of paperwork for stuff they did, including changin anyone going in. Recently bought a used Lexus from this dealer. Sales person showed me a bunch of paperwork for stuff they did, including changing the shocks. We take the car for a drive and I flag that shocks don’t feel replaced to me. Sales person checks with manager and assures me. Fine. A couple weeks later I get the car checked at the Lexus dealer. All 4 shocks are leaking. I call the dealer to explain and settle. They tell me that they didn’t actually perform that bit of maintenance and they don’t know why the sales person told me that. The sales person is also out on leave or something, but they know the shocks were flagged for replacement. My point was: why would a sales person show me something that has to be done when trying to sell me something? Basically they can’t help me and they blame it on their employees. No responsibility taken. I’m not nickel and diming them here, i just want them to take responsibility for something their employee said and make this up to me. For anyone wanting to do business here, I suggest recording your interaction and taking pictures of everything. And best of luck. More