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DiFeo Kia

Lakewood, NJ

4.9
1,307 Reviews

1320 Ocean Ave

Lakewood, NJ

08701

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1,307 Reviews of DiFeo Kia

February 09, 2024

Fast and Great service every time I bring my car in. Great staff too, Matthew always provides the best service and is always welcoming and friendly!! More

by vizziato23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 09, 2024 -

DiFeo Kia responded

We're delighted to know that you've consistently had great experiences with us at DiFeo Kia! Matthew and the rest of our team always strive to provide top-notch service. Thanks for your support, we look forward to seeing you next time!

February 09, 2024

Walked in with no appointment and I was treated like I had an appointment great feeling More

by Ilopez7224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Angelo
Feb 09, 2024 -

DiFeo Kia responded

It was our privilege to serve you, thanks so much! - The DiFeo Kia Team

February 09, 2024

I was highly satisfied with my visit. Jen greeted me immediately and walked me through everything that was completed on my Kia Sportage. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Feb 12, 2024 -

DiFeo Kia responded

We're so glad to know you had a satisfying visit at DiFeo Kia! It's great that Jen was able to assist and guide you through the process. We hope your Kia Sportage is running smoothly, thanks for sharing this review!

February 07, 2024

Great bunch of people to work with. Always accommodating. Service advisors are all pleasant to deal with. More

by Al K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Jenn in service
Feb 07, 2024 -

DiFeo Kia responded

Al, we're delighted to know you had a positive experience with our team at DiFeo Kia. We always aim to be accommodating and pleasant! Thanks for your feedback.

February 01, 2024

AL AND HIS MANAGER WERE GREAT! WENT OUT OF THEIR WAY TO GET US THE CAR WE WANTED AT THE PRICE WE WANTED. . NO HASSLES. VERY PLEASANT EXPERIENCE! WOULD RECCOMEND! KEN WAS GREAT More

by MOMFISCH07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Angelo, Kenneth Arias, Ian Macmahon
Feb 01, 2024 -

DiFeo Kia responded

We're so glad to know that Al, Ken, and the rest of our team at DiFeo Kia made your car-buying experience a pleasant one! We appreciate you recommending us. Safe travels in your new car!

February 01, 2024

Small but personal and attentive, the purchase was smooth and quick. There is nothing more to be said to meet the 15 word minimum More

by Sinpelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Zion
Feb 02, 2024 -

DiFeo Kia responded

We appreciate your feedback! It's great to know that you found our team at DiFeo Kia attentive and the purchase process smooth. Thanks for choosing us!

January 23, 2024

Purchasing a vehicle here was fantastic! Sammy Chow gave a professional detailed rundown on my vehicle. He gave me the best options for the purchase of my vehicle. He was very patient and af More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Chow
Jan 23, 2024 -

DiFeo Kia responded

Luis, it's great to know that Sammy and our team at DiFeo Kia were able to provide you with a fantastic purchasing experience. We appreciate your recommendation! Enjoy the ride in your new vehicle!

January 21, 2024

Everything was great. Matt my Service Advisor always makes sure my Kia is taken care of. Service is consistently excellent. Prices are very reasonably and the Technicia More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Glerum
Jan 22, 2024 -

DiFeo Kia responded

Eric, it's great to know that Matt and our team at DiFeo Kia have consistently provided excellent service for your vehicle. We appreciate the positive feedback!

January 10, 2024

Service department is outstanding. They keep you informed of the progress of your vehicle and accurate of expected time to be completed. Matthew goes above and beyond to ensure your se More

by gregt4586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service
Jan 11, 2024 -

DiFeo Kia responded

We're delighted to know that you had an outstanding experience with our service department at DiFeo Kia. Your kind words about Matthew's dedication will be passed along. Thanks for the review!

January 08, 2024

We purchased a certified 2021 Telluride here and it was by far the worst car buying experience of the 30+ cars I've purchased in my lifetime. They tried to tack on a $1695 certification charge, $299 vin et More

by ckeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey
Jan 15, 2024 -

DiFeo Kia responded

I'm truly sorry to read about your experience. It's clear that we didn't meet the standards of transparency and customer service we strive for, especially in regard to communication post-sale. We would like an opportunity to address these issues directly with you and find a resolution - please reach out at 732-994-7100 when it suits you best so we can discuss this further. Thank you!

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