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Dewey Ford

Ankeny, IA

3.5
532 Reviews

3055 Southeast Delaware Avenue

Ankeny, IA

50021

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Showing 532 reviews

June 25, 2019

Great experience Kevin was the one who sold us our car and he was amazing! Very positive up beat and knowledgeable about what he was talking about! Best car sales pers More

by Johanna101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kauzlarich, Casey Johnson
May 13, 2019

First impression Hated was in the lot for about 10 mins and had to call them so I could get help. Was just surprised that they don’t watch when people come in to the l More

by Webertricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Omeara
May 15, 2019 -

Dewey Ford responded

Hi, we are sorry that our dealership was not able to meet your expectations that you had when you came in. We try our best to be able to have all of our customers leave satisfied and with a smile on their face. If you would like, please email me at tsaenz@deweyford.com and we can discuss anything you would like to address, in regards to your time with us and I will do my best to help you have a better experience, thank you. – Teri Saenz, General Manager

May 10, 2019

Typical car salesman Lies and deception are the name of the game when you are dealing with Dewey ford. They are owned by a large out of state dealership who is all about More

by Escape Drver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Westra, Teri Saenz
May 13, 2019 -

Dewey Ford responded

Hi, we apologize to you upon hearing that your experience did not go as you expected it to. Unfortunately, because you do not live in Des Moines, you do not qualify for the rebates given. We don’t have a problem honoring a price for a car with what the dealer discount is. The only thing we cannot do is honor rebates that a customers does not qualify for. Again, we are very sorry for the inconvenience that your experience has been. If you have any other concerns or questions you would like to address to us, please feel free to contact me at tsaenz@deweyford.com and I will do what I can to help you out, thank you. – Teri Saenz, General Manager

April 25, 2019

they are great They are the best helped me all along the way to purchase my new car I will definitely deal with them in the future for sure More

by csposton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Swan
April 18, 2019

Easy car buying experience We had looked at the website and indicated which car we were interested in buying. We received a phone call and made an appointment to look at it and More

by Explorer16
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Prall, Kevin Kauzlarich, Steve Westra
April 09, 2019

Happy with my experience happy Happy with service, could have gone elsewhere and saved a few dollars but overall happy with experience and worth the extra money. Happy happy happy More

by Bowbow123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green, Scot Bergman
April 08, 2019

New Ford Fiesta Everything was great. Scott and Chris were good to work with. Very friendly staff. They got us the best deal. We will be back when we need anothe More

by Sharriman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Peterson , Chris Linville
April 03, 2019

Lance Richardson is awesome. Thank you so grateful If it wasn't for Lance and Jay and the financial person I would be still in a junk Ford Ranger probably stranded. Love Ya'll. More

by Lisasink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Richardson, Jay, and the financial advisor
March 13, 2019

Extended waranty Bought the expensive extended waranty. Had an issue. Brought vehicle back to dealership....was routed to 4 different buildings before having to ask More

by Tjlarson
Recommend Dealer
No
Employees Worked With
John Bentley JR
Mar 13, 2019 -

Dewey Ford responded

Hi Tjlarson, we are very sorry to hear that your experience did not go as expected. If you would like to contact me at tsaenz@deweyford.com, I would be happy to listen and see what we can do to make your experience with us on worth 5 stars, thank you. – Teri Saenz General Manager

March 11, 2019

Bought a 2016 Ford Fusion Worked with Blake(Carsales men) and I believe Jeff was the finance guy. They both were great. Would have liked to have the payments a little lower(pro More

by Thouseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake McWilliams and Jeff Battani
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