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Dewey Ford

Ankeny, IA

3.7
529 Reviews

3055 Southeast Delaware Avenue

Ankeny, IA

50021

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Showing 529 reviews

September 28, 2019

Friendly knowledgeable salesman We appreciate the knowledge and explaining the differences between vehicles which helped influence our decision to purchase today. Also appreciate the More

by JMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake McWilliams & a trainee; Justin Little; & Sean King
September 03, 2019

Great experience! Thank you to the folks at Dewey for a great buying experience! Kory Swan is the man! Thanks again, will be doing all my business there from now on! More

by Jasen143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Swan
August 16, 2019

New truck The sale went well and I Willy’s go back again the sales man was good and the finance person was good as well thanks More

by Pjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gascon, Chris Belzer
August 10, 2019

Great experience! The staff was very friendly, pricing and selection were both great! Pricing was the best I have found anywhere. Overall I was very happy with everythi More

by gjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim P , Scot Bergman
August 07, 2019

Great Experience The overall ease and professionalism was comforting. The knowledge of the sales staff and finance team was very much appreciated. Great price and qual More

by DaveT1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Olson, Camren Ripperger, Chris Belzer
July 09, 2019

New car purchase Great dealership! After deciding on the price, it only took me 30 minutes and I was out of there! Bought a lot of cars over the years and it always se More

by New car buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
June 28, 2019

Purchased new vehicle We purchased a new Ford Escape at Dewey Ford. The buying experience was fast and easy. Our salesman Mr Alvarez was very knowledgeable and took the tim More

by Pats12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Nathan Alvarez , Chris Belzer
June 25, 2019

Great experience Kevin was the one who sold us our car and he was amazing! Very positive up beat and knowledgeable about what he was talking about! Best car sales pers More

by Johanna101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kauzlarich, Casey Johnson
May 13, 2019

First impression Hated was in the lot for about 10 mins and had to call them so I could get help. Was just surprised that they don’t watch when people come in to the l More

by Webertricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Omeara
May 15, 2019 -

Dewey Ford responded

Hi, we are sorry that our dealership was not able to meet your expectations that you had when you came in. We try our best to be able to have all of our customers leave satisfied and with a smile on their face. If you would like, please email me at tsaenz@deweyford.com and we can discuss anything you would like to address, in regards to your time with us and I will do my best to help you have a better experience, thank you. – Teri Saenz, General Manager

May 10, 2019

Typical car salesman Lies and deception are the name of the game when you are dealing with Dewey ford. They are owned by a large out of state dealership who is all about More

by Escape Drver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Westra, Teri Saenz
May 13, 2019 -

Dewey Ford responded

Hi, we apologize to you upon hearing that your experience did not go as you expected it to. Unfortunately, because you do not live in Des Moines, you do not qualify for the rebates given. We don’t have a problem honoring a price for a car with what the dealer discount is. The only thing we cannot do is honor rebates that a customers does not qualify for. Again, we are very sorry for the inconvenience that your experience has been. If you have any other concerns or questions you would like to address to us, please feel free to contact me at tsaenz@deweyford.com and I will do what I can to help you out, thank you. – Teri Saenz, General Manager

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