Dewey Ford
Ankeny, IA
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I am recently a single mom who is going back to school and working up to 30 hours per week. I was worried about my credit due to my divorce, but desperately needed help because my current car was going t and working up to 30 hours per week. I was worried about my credit due to my divorce, but desperately needed help because my current car was going to pieces, which I rely on considering I drive almost everyday to Des Moines for work, school, and custody arrangements. I have never met a more fantastic group of people, who really wanted to help. No one was pushy and everyone was patient and willing to help. I have never had anyone go out of their way to help me as much as Mark and Rob did. I am now the proud owner of a 2011 Ford Focus. Because of this I can be safe while driving with my daughter and have no worries. Dewey Ford will always be my no 1 dealership. A big thank you to Mark and Rob for making a dream come true!! Thanks again for everything! More
This is the third Dewey Ford in my family. I have purchased previously from Dewey and know their reputation. Don Avant, sales person, was fantastic. I never felt pressured or hurried and Don was extr purchased previously from Dewey and know their reputation. Don Avant, sales person, was fantastic. I never felt pressured or hurried and Don was extremely helpful. Don is a very patient person who let me take my time deciding which vehicle I wanted. I leve by myself and I had to take my new car and old car home and Don helped with that by driving one of my vehicles. I grew up in a small town and the experience I had at Dewey Ford felt like a dealer who knew me and who really cared. The sales manager thanked me twice and told me he really appreicated my business and I honestly felt like it was a genuine comment. I would have no problem recommending Dewey Ford. I believe the person who explained the controls of the vehcile was named Scott (I apologize if I don't have hsi name correct)and he did a great job. He also told me if I had any questions or needed help he would make sure to help me. More
Very attentive to my wants and needs. Showed me viable options (I pretty much had decided what I wanted before I arrived at the dealership by way of reviewing the cars available through their website). I options (I pretty much had decided what I wanted before I arrived at the dealership by way of reviewing the cars available through their website). I chose the car I wanted, gave them a ball park of what I wanted to pay and they made it happen from there. More
I am fresh out of college and bought my first car - a 2011 Fusion SE. I was a little nervous and Ford really took care of me and made me feel at ease. Chris Leo was unbelievably helpful and answered my 2011 Fusion SE. I was a little nervous and Ford really took care of me and made me feel at ease. Chris Leo was unbelievably helpful and answered my e-mails (and I had several) for questions I had about the Ford Fusion within a matter of minutes. He was there to help with anything I needed and it was a great experience. I will definitely be going back to Ford in the future, thanks to Chris. Scott Fluegel also helped assist me with all of the Microsoft Sync features and did a great job and knew exactly what he was doing. More
Dealing with me on my trade in took 2 weeks in getting the deal setup. Then locating the car I wanted and getting from another dealer. Going through the paper was easy then going through on the features a the deal setup. Then locating the car I wanted and getting from another dealer. Going through the paper was easy then going through on the features and sync system in the car. I'm going to get my brother up there to get his car through them More
Although Denise was the direct salesperson, Mike helped a lot with the aftersale questions and details. He and Denise are exceptional sales people and extremely hard working to help the customer. I would rec lot with the aftersale questions and details. He and Denise are exceptional sales people and extremely hard working to help the customer. I would recommend both of these fine sales people to anyone who asks me or asks for a referral. Thank you both for your efforts and thanks Dewey Ford for your capable employees. Mike & Judy Olson Proud owners of a 2009 Ford Taurus X More
Dewey Ford is a great dealership that definitely works hard for their customer's. The Internet Department saved me a TON of time with their no haggle approach. I had grown tired of the back and forth at hard for their customer's. The Internet Department saved me a TON of time with their no haggle approach. I had grown tired of the back and forth at other dealers. I recommend the dealership, and I'll be a Dewey fan for life! More
The experience at Dewey Ford was exceptional. Our Sales Consultant Mike Kulla was extremely helpful in showing us Dewey's inventory, and working with us through the whole vehical buying experience. This w Consultant Mike Kulla was extremely helpful in showing us Dewey's inventory, and working with us through the whole vehical buying experience. This was my mother's first time buying a vehical by herself and the staff at Dewey were very kind. Thank you! More
The service department is a rip off. I took my '93 cougar in to have the head gaskets replaced. The service tech quoted me $2,000 to fix it. After I had stated that $2,000 is more then the car is worth, he p in to have the head gaskets replaced. The service tech quoted me $2,000 to fix it. After I had stated that $2,000 is more then the car is worth, he proceeded to try and buy the car from me for $100 (He was going to pay the cost of the diagnostics for me, and thus take my car), which is a total rip off. <br><br>Took my cougar to another dealership in the area and paid $600 for my head gaskets to be replaced.<br><br>I will have to say that the managers are very nice, and took care of that service tech (He's been fired). But I wouldn't recommend the service department there. More