Dewey Ford

Nathan Brewster was very friendly, curteous, and knowledgable. He listened to what I was looking for and did a wonderful job of showing me my options and helping me to find the right car for me. I w knowledgable. He listened to what I was looking for and did a wonderful job of showing me my options and helping me to find the right car for me. I would absolutely recommend him to any of my friends. He is a great salesperson and made the process of buying a car painless!! More

Our experience with Patrick was very favorable. My wife was looking to replace her 2000 Chrysler Concorde. Patrick was very helpful and courteous. He took the time to listen to our needs and did not try was looking to replace her 2000 Chrysler Concorde. Patrick was very helpful and courteous. He took the time to listen to our needs and did not try to pressure us. He permitted my wife to drive the car home to make certain that it would fit in our garage which was built back in the 1940's. He made sure that the 2007 Mercury Milan that we purchased would meet our needs. He had a seconf key made for us and when it took longer than he thought it would he gave us a card for a free oil change for our inconvenience. Patrick called a couple of days later to check on if we were happy with our purchase and if the car met our needs. Both my wife and I felt that Patrick went above and beyond what we had come to expect from a sales person. We would not hesitate to recommend Patrick or Dewey Ford to our friends who are in the market for an automobile. Our dealings at Dewey were mainly with Patrick but everyone at the dealership was extremely pleasant to deal with and removed some of the unpleasant experiences that we have had with other dealerships in the past. Patrick rates a gold star from us. More

Went in to look for a car---tyler and john helped me find the perfect car---after looking at a few we looked at the numbers for one--i loved it but it was a little out of my budget---we found one very very s the perfect car---after looking at a few we looked at the numbers for one--i loved it but it was a little out of my budget---we found one very very similar that was what i could afford and that i loved equally--- they were both very helpful in finding a car and coming to a price and agreement that i could agree to.... this was pretty much my first car and i look forward to upgrading in a few years with them again. I would recommend them to any of my family and friends....overall i was very very pleased with their respect and professionalism. Great Job! More

Kevin was very Good the First time we visited Dewey's he Kevin was very Good the First time we visited Dewey's he took the time to show us many car's. and Kevin is why we keep coming back. They have the ca Kevin was very Good the First time we visited Dewey's he took the time to show us many car's. and Kevin is why we keep coming back. They have the cars I like. and so many to choose form. also we have had the car in for service and the service deptment was very helpful, The service tec was Dan More

Our experience with Don Avant has ALWAYS been super! He is very friendly, knowledgeable and definitely not a PUSHY salesperson (which we LOVE). We would (and have) recommended our friends and family to pe is very friendly, knowledgeable and definitely not a PUSHY salesperson (which we LOVE). We would (and have) recommended our friends and family to personally seek him out when looking for a new or used vehicle. Thanks for having people like Don!!! More

I spent time looking at the dealership's web page searching for just the right vehicle. I was undecided as to what I wanted to get when I first started looking but was quick to decide on the Edge. searching for just the right vehicle. I was undecided as to what I wanted to get when I first started looking but was quick to decide on the Edge. I called and talked to Beau Nielsen who was very professional and friendly. We set up an appointment with me to come and look and when I got there Beau had one Edge picked out for me. I could tell he had listened to what was important to me as far as added features and color because when I got there I fell in love with the Edge he had selected. I think he did a great job at selling the vehicle. He took the time to make sure that it was cleaned and detailed as it was a used vehicle but people still can't believe it was used because of the great job the crew did to get it ready. I will definitely buy my next vehicle from Beau as well. He does a great job at building trust and I think that's important in car sales. I was not as impressed with the financing department. I felt like I was given a great price on the vehicle but felt pressured to add a lot of extras at finalizing the sale that I wouldn't normally purchase. They already had them typed into the forms and acted like it would put them out because it would be a big deal to change them. They knew I wanted the vehicle very badly by that point and wouldn't argue. That's what these people count on so they're great sales price turned into a nightmare price by the time they were done. More

We have purchased two Fords actually within a week of each other two years ago, my husband's Edge and my Escape - and then we purchased my second Escape so I could have the Hybred model. My husband is each other two years ago, my husband's Edge and my Escape - and then we purchased my second Escape so I could have the Hybred model. My husband is a FORD guy through and through - always has been - always will be - Dewey Ford has taken care of him in the manner he expects - friendliness - expert people in the customer service and service departments to help the routine checks go smoothly - - - I, on the otherhand, am a Zack & Juan follower!!! They are terrific to someone who knows nothing about cars and help me with all of the things I need to know to make my experience with my Escape a wonderful one!!!! Dewey Ford will continue to be our dealer!! More

Zach is the man that helps you find the vehicle that you are looking for that best suits your needs. He is very throughal ,positive, wants to make sure he goes over everything before you go out the door.Al are looking for that best suits your needs. He is very throughal ,positive, wants to make sure he goes over everything before you go out the door.Always EARGER TO HELP YOU!!!SERVICE IS ZACH!! Zach represents himself in a BUSINESSS ALL the time when I am their, and always dressed for his Job!!! SATISFACTION is what Zach wants for all his customers!!!! BE HAPPY with your purchases and know he will be their if you need him!!!! More

The staff at Dewey Ford in Ankeny Iowa that I dealt with on my latest F150 purchase made the entire experience the most enjoyable that I have had yet. Zach Battani, Doug McGrew and Mike Martin in the finan on my latest F150 purchase made the entire experience the most enjoyable that I have had yet. Zach Battani, Doug McGrew and Mike Martin in the finance department did everything that they could to get me the right vehicle for the right price and treated me extremely fair on my trade in vehicle. The vehicle that I purchased was in the delivery/pick-up area all cleaned up and ready to go when I was ready to pick it up and the sale of the vehicle and the financing process was flawless. Zach made a point of contacting me a couple times after the purchase just to make sure everything was going good with the new vehicle so the overall customer service was excellent. I would and have highly recommended this dealership and sales staff to anyone that is looking for a new vehicle. More

We have purchased two vehicles from Dewey, both of which we have had the pleasure of working with Don. The most recent purchase was a 2010 F150 Lariat. After a couple hours of the whole rigamarole of buyin we have had the pleasure of working with Don. The most recent purchase was a 2010 F150 Lariat. After a couple hours of the whole rigamarole of buying a new vehicle and trading in, we had made a decision. We went home that night and I tossed and turned all night because there were a few features on the truck that we really wanted; one being a backup camera/sensor. They had agreed to put one in aftermarket, but we felt if we were going to spend that much on a vehicle then we didn't want to settle or regret the purchase a few weeks down the line. I went in the next morning and expressed my concerns. Harley helped us that morning as Don was off that day. He found us another vehicle with everything we wanted and more! We picked up the truck the day it came in and drove away really happy and haven't regretted it for one second! Also, we had purchased a van from another dealership and had it serviced at Dewey after the warranty had expired. The leather on our drivers seat was starting to crack and Derek from the service department did everything he could to help us. The manufacturer wouldn't fix/replace the leather, so the dealership hired another company to fix the leather and didn't charge us for the repair! We will definitely be a repeat customer at Dewey! Thank you for all of your hard work and help! More