Dewey Ford

This was my first experience buying a car. I am a college student that was looking for a new car that would last me into my young professional days. I have always liked Ford products as my grandfath college student that was looking for a new car that would last me into my young professional days. I have always liked Ford products as my grandfather worked for Ford his entire life. In looking online, Dewey had the selection that I needed in order to find a vehicle that I liked. Upon filling out an online request form, I received a call the very next morning from Mike Huss in the internet sales department. He was super nice and awesome to work with. I met up with Mark later in the day and we test drove the car I had seen online. He let me drive it as much as I wanted and there was absolutely no pressure at all from him to run numbers or anything. I joked with him after the fact that as a first-time buyer, I almost needed a little pressure to know what to do next! Dewey had the best price even before negotiation, and I was able to get an excellent value on my trade. They even were trying to qualify me for rebates that I may not have otherwise known about without their guidance, which was something I wasn't expecting. I had my financing lined up with my personal bank, so the paperwork was handled by Luke Reitz, the business manager for New Ford Vehicles. He was an excellent guy to work with. Explained everything clearly and accurately and didn't try to fluff anything. Very simple and straightforward process. It was a completely stress-free affair. Jennifer Holbrook helped me look through accessories for my vehicle, and she was such a great person. She had a fun personality and was a pleasure to work with. She answered all of my questions, and, although I didn't buy any extras right away, she did not pressure me in the slightest to purchase anything. Scott Fluegel took care of the delivery of the vehicle, and helped me get signed up for the awesome Sync service in my new Focus. He walked me through everything, paired my BlackBerry with the system, and ran me through everything you could want to know about the car. Best part was that he explained it all in a way that a total newbie could understand! Before I left, they all congratulated me personally and shook my hand. Mark took me around the dealership and introduced me to all of the service and body shop managers, who were all extremely cordial in meeting me. The new car sales director tossed in a few free oil changes for me, too! I won't even have to pay for any maintenance for the first 10,000 miles! All in all, the experience was spectacular. I couldn't have asked for a better team of individuals to help me with my first-time-buy. More

excellent experience, we were not really looking to purchase the day we stopped by just to see if they had any Lincoln Navigators in stock in their used cars and then found the MKX they had on sale. Th purchase the day we stopped by just to see if they had any Lincoln Navigators in stock in their used cars and then found the MKX they had on sale. They really worked with us to allow us to decide which vehicle WE wanted to use as a trade-in. More

My experience with Dewey Ford was first rate! First off, I got excellent service and help from my salesperson, Mike Downer. Finally, a straight forward car salesman who didn't try to pressure me or "sell" m I got excellent service and help from my salesperson, Mike Downer. Finally, a straight forward car salesman who didn't try to pressure me or "sell" me something I didn't want or need. When it came time to discuss price, he didn't jerk me around or make me feel like I was being taken advantage of. He shot me a "more than fair" price for BOTH of us and the deal got done. It doesn't have to be that difficult. Then, I was very impressed by Kay Mezera who difficult task was to sell me the "add on" features for my new vehicle. My knee jerk response was a definitive "no" but she pleasantly took the time to describe all the options and was honest about what would benefit ME the most, regardless of what would put more commission in HER pocket. Refreshing indeed. Mike the finance guy was efficient and professional and made the "mind numbing" signing of all the documents portion of the transaction painless and quick. He was very knowledgeable with questions and suggestions and worked hard to help me understand the complexities of the financial minutia. Lastly, I was very happy with the service I received from Scott. I had purchased a vehicle with that fancy Microsoft NYSNYC technology and he enthusiastically showed me all the bells and whistles with the ease and precession of a pro. You know he had walked people through that a million times before but his attitude and passion for getting his job done right was on display from the first moment we met. In conclusion, I have purchased many a car in my lifetime. I can say without fear or reservation that this was beyond a shadow of a doubt the best experience I have ever had. So many times, I have left a dealership feeling like I got the "short end of the stick". After this transaction, I walked away feeling I got a fantastic value for my money and received the service that a purchase of that magnitude deserves. The word "team" is one that is thrown around in a corporate setting to the point of being trite. But in this case, the people I encountered at Dewey Ford indeed functioned as a team in the finest sense and I have no hesitation in recommending this team of professionals to anyone in search of a positive car buying experience. More

Chad Johnson was excellent in answering any & all of our questions, we didn't feel pressured to purchase something that wouldn't work for us. He was great! Thanks for helping us find just the right truck! questions, we didn't feel pressured to purchase something that wouldn't work for us. He was great! Thanks for helping us find just the right truck! Scott Fluegel did a nice job in explaining & going over some of the gadgets, etc. of the truck Overall we were treated excellent! Will shop here again! More

My boyfriend and I went to Dewey to check out the Edge. We weren't for sure on which type but we knew that was the car for me. And Ron Pink was the salesman for us. He had an answer for all the questions w We weren't for sure on which type but we knew that was the car for me. And Ron Pink was the salesman for us. He had an answer for all the questions we had and we left that day feeling pretty good and pretty much knowing we would be going back the next day to purchase that Edge. And that's what we did!! We couldn't have asked for a better salesman than Ron Pink and we would refer him to all our friends and family!! More

My two kids and I went in to Dewey Ford today to really just test drive a couple of cars. Dennis Omeara was the salesman that worked with us and he was so kind and helpful. He wasn't pushy at all and jus just test drive a couple of cars. Dennis Omeara was the salesman that worked with us and he was so kind and helpful. He wasn't pushy at all and just answered my questions. With my husband being deployed to Afghanistan he understood my situation of doing this alone without the help of my spouse. He just said we will make it work for you and he did. He was wonderful. I have to admit, when I walked into Dewey Ford, I asked for a female sales person and the girl said, "we don't have any" and I said okay...and along came Dennis. I had nothing fear, he was very easy to work with and that is what I was hoping for. Kim Willer worked some magic and got me a great rate and a price that I could afford and I'm so thankful he could do that for me. His closing and signing of the documents were easy and painfree. He's a very kind man and I enjoyed working with him. Scott Fluegel was extremely knowledgeable and helpful with teaching me how to use the Insyn feature in my new Ford Escape. He explained things clearly and with enough detail to make me feel like I knew what I was doing. Of course, I would like to have a little tiny "Scott" to put in my pocket because I had a few more questions when I got home but that is what the manual is for! I haven't had to purchase a car on my own in the past 11 years and honestly, I was scared to death to come in today. But, my experience today with Dewey Ford was by far the best car shopping day I have ever had and I drove off the lot happy and proud. Not only were those three guys great to us but also the rest of the staff at Dewey Ford were all extremly nice, helpful and gratious. I had a few memebers of your staff thank me as we walked out the door to our new Ford Escape! I know my husband Mitch who is currently serving in Afghanistan will appreciate that his wife and kids came in to test drive some SUV's and drove home happy in our new 2011 Ford Escape! Thank you for your kind service, Lisa, Noah and Grace Wostrel More

We recently bought our new Ford Edge from Dewey Ford. We absolutely love the car! Right after we got it, we took it on trips to Washington, DC and Denver, Colorado, and it made the trips as comfortable as w absolutely love the car! Right after we got it, we took it on trips to Washington, DC and Denver, Colorado, and it made the trips as comfortable as we'd be sitting in our family room. Georgios Symeonidis took very good care of us, helping us with every phase of the purchase process. He made us feel like we were dealing with a family member. I've since been back for my regular service, and found that the entire Dewey team is like that. They treat you like you're the most important person in the world. I'd definitely recommend the Dewey team to anybody who'd even starting to think about buying a car! More

We have purchsed many cars over the years, and have dealt with many Des Moines area dealerships - NONE could compare to the service we received at Dewey Ford. Andrew began helping us over the internet and wa with many Des Moines area dealerships - NONE could compare to the service we received at Dewey Ford. Andrew began helping us over the internet and was prompt, honest and friendly. He did not try to push us past our budget or talk us into something that we were not sure about. When we arrived at the dealership, Andrew was helping another customer (he actually called to let us know that he would be busy when we arrived!), so Stefanie took over. She was very helpful. She listened to our needs and our wants and found us the perfect certified used vehicle. There was no price haggling, and none of the usual "sales banter" that we have had to deal with at other dealerships. The dealership understood our situation and even held our new car for 4 days until we could get our trade in to the dealership. When we arrived to sign all of the final papers, the staff was very friendly. Every single employee who walked through the room said hello, and most had something nice to say to our kids also! Jessica was there to help us learn about all of the different features in our new car, but our daughters were tired and grumnpy by that point, so we had to rush through the process. No fault of hers - she was great. :) Stefanie and Andrew will be our go to people in the future. We will never use another dealership. We got a great vehicle at the best price possible, and received out of this world customer service throughout the entire process. Thank you Dewey Ford! More

the people here at dewey where very friendly and the service has always been great. the add ons i requested where put on in a timely fashion and as promised.i love my new ford truck and look forward to service has always been great. the add ons i requested where put on in a timely fashion and as promised.i love my new ford truck and look forward to working with dewey ford for all my vehicle needs. thanks georgio More