Dewey Ford

Beau & Harley worked very hard to give us the best deal they could. Beau went above and beyond to get the plan A completed so we would not have to bring our pickup back another day since we live 2 hours a they could. Beau went above and beyond to get the plan A completed so we would not have to bring our pickup back another day since we live 2 hours away. Luke made our finance portion very plesant and easy. He was very well prepared and very prompt. Scott did an excellent job showing us the mysync option. The overall experience was great and will most definetly send our friends and family to Dewey's. We appreciate the effort by all. More

The salesman, the business manager, and the delivery person (who went over car features with me) were all super. Very friendly, knowledgeable, and able to answer my questions. I think I got a good price person (who went over car features with me) were all super. Very friendly, knowledgeable, and able to answer my questions. I think I got a good price on the '08 Edge I bought, but I would have liked to see a little better trade in value on the '06 Jeep Liberty that I brought in... still, they asked me for the bottom line of what I wanted/needed for monthly payments, and made it work... They've had my business for a number of years - started going there first because of Mark Vukovich, and even though he isn't there any more, their standards and customer service remain top notch! More

Andrew Parks was very helpful in finding and relaying information over the telephone about the vehicle we were interested in buying. He responded immediately to our email we sent through a web search. information over the telephone about the vehicle we were interested in buying. He responded immediately to our email we sent through a web search. He located the 2011 Ford F-250 Diesel with the options we wanted and had it ready for us to pick up in about business 30 hours (it came from out of state). We were, also, very satisfied with the price we paid. Luke Reitz did our financing with easy to understand explanations of our options. Scott Fluegel went over the operations of the F-250 and answered questions of about options that were on it. Since we are replacing a 1997 Lariat, there's a lot more to know than was on it. Everyone we dealth with on this purchase was friendly, knowledgeable, and professional. The two-hour drive home was very satisfactory and quiet. We are looking forward to taking it to Branson, MO, for a few days; and, then to Arizona pulling a trailer with our Jeep Cherokee on it later this winter. More

My wife and I have bought 2 Escapes from Dewey and have been nothing but pleased with the overall experience. I have been wanting a pickup for sometime now, and there was no doubt I would be shopping at D been nothing but pleased with the overall experience. I have been wanting a pickup for sometime now, and there was no doubt I would be shopping at Dewey. I drove home a new pickup today and will certainly be giving them my business in the years to come. Thank you Dewey Ford for the great service you do!! More

We were very impressed with the professional, knowledgeable and friendly staff. Damir was a very accommodating sales person, Scott told us everything we needed to know to get rolling with our ne knowledgeable and friendly staff. Damir was a very accommodating sales person, Scott told us everything we needed to know to get rolling with our new Escape, and Stephanie was a pleasure to work with - making sure we had everything we needed. More

The reason for our review is; we came to Dewey for a specific car. Right when we pulled up Georgio was there waiting to assist us. We told what we werelooking for and what our position was. He said that specific car. Right when we pulled up Georgio was there waiting to assist us. We told what we werelooking for and what our position was. He said that he would get it done and true to his word he did. It took longer than we planned but we are satisfied with the end result. Thank you Georgio and Dewey. More

My husband and I bought our last car a ford explorer (used) there a couple of years ago so we went there first since they had been nice before. I needed a new car economical since i drive close to 125 m (used) there a couple of years ago so we went there first since they had been nice before. I needed a new car economical since i drive close to 125 miles a day being a home health aide.When we got there they never bother you they let you look around and tell you their name and when your ready for your questions to be answered they are there for you, which they were and weren't pushy which is huge for me. Since i bought a 2011 ford focus we go nowhere else to get our oil changes, new tires and brakes for the explorer and every time you get your car worked on there even an oil change they wash it for you before they bring it to you.I have never been to a company where the customer service is so great, friendly, and knowledgable from the person at the counter to the finance dept to the sales staff and especially the service dept. We drive from west des moines to ankeny for every need we have for both our cars because we have NEVER been disappointed or lied to. More

I was only at the dealership to look and ended up falling in love with the F-150 after test driving the vehicle with Greg. He is a very nice salesman and made me feel right at home. I knew after 5 short mi in love with the F-150 after test driving the vehicle with Greg. He is a very nice salesman and made me feel right at home. I knew after 5 short minutes that I would buy the car from him just because he was not the usual pushy car salesman. He took the time to listen to what I wanted. I will go back to buy many more vehicles from Greg at Dewey Ford and I will refer all of my friends and family to him as well. Thank you for a great experience. More

Let me preface my review and state openly that prior to owning a Ford, my wife and I have always preferred GM or Import auto brands. We had also established a relatively long rapport with our primary deal owning a Ford, my wife and I have always preferred GM or Import auto brands. We had also established a relatively long rapport with our primary dealer and were a bit hesitant to stray from them when we were disappointed by the current offering of the type of vehicle we were looking for (crossover). However, after some lengthy research and positive reviews, we happened to stumble upon the 2011 Ford Edge. First off we were impressed by the dealership's inventory as they had just about every trim/color combination that we had initially chosen, and it was shortly thereafter that we met our salesperson, Patrick Grady. At most other dealerships we've been to except our primary before that, we often felt regarded as "not being taken seriously", but not with Patrick. We were regarded with nothing but friendliness and respect and he displayed nothing but professionalism towards us. We told him what we were looking at and he spent even more time educating us on all of the vehicles specs and features than we could've ever imagined. The test drive was nothing short of amazing and any misconception that I had toward Ford vehicles at that time immediately vanished and it was very difficult to hide that fact! Then you can imagine my surprise when they offered to let us take the vehicle home with us overnight! I was on leave from being deployed overseas and was a bit hesitant about purchasing a car while I was home and was really wanting to wait although we knew that we would definitely end up with a new Edge whether it was now, or in the Spring when I was scheduled to be coming home. It was hard to say "no" when we were literally bombarded by every incentive/offer/trade-in allowance etc. from both Patrick and Doug McGrew. That being said we ended up buying right then and there. I can easily attribute this to being the best car buying experience that my wife and I had ever had so far. You will be hard pressed into finding a more courteous, professional,and helpful staff that is eager to earn your business, and even more so when they find out that you are a service member as a few members of their staff are/were as well. We would like to thank Patrick, Doug, and Harley for making this so pleasant and dealing with us being so hesitant, and rest assured that you have future repeat customers here and we will recommend you to anyone thinking of buying a new car Ford or not! More

I came in on a busy day at the end of the month and I had to look around inside and out for a salesman. I knew I was going to buy a truck either that day or the next, so I was there to mess around. It tu to look around inside and out for a salesman. I knew I was going to buy a truck either that day or the next, so I was there to mess around. It turned out to be my salesman's first full sale and his first truck sale. He explained to me up front what the deal was and he worked hard to keep me informed and sought help for any questions he didn't know the answer to. He did have to have a some assistance to complete the sale. I was very satisfied with the price we settled on for the vehicle. I was also happy with the demo of all the features at the time of delivery the next day and felt comfortable that I would be able to operate all the features. I have recommended Dewey to 3 of my friends so far that I knew were looking for vehicles. I will by my next vehicle at Dewey. More