Dewey Ford

When I came into the dealershipI had asked for Patrick and he was busy at the time. He asked Gregg to help me out. Gregg took care of me while Patrick was busy with another couple. Patrick also would tak and he was busy at the time. He asked Gregg to help me out. Gregg took care of me while Patrick was busy with another couple. Patrick also would take the time to check and see if things were going ok. I felt they took very good care of me and as a result I went out with a brand new car! Love it and what great service I had. Tha nk you to all that helped!! More

I was very impressed with all aspects of the buying process. Everybody involved did a great job explaining information and they asked me questions throughout the buying process. They were not pushy a process. Everybody involved did a great job explaining information and they asked me questions throughout the buying process. They were not pushy and explained all of the options that were available. It was a very positive experience that I will recommend to friends and family. Everybody was interested in meeting my needs in a vehicle. More

I previously rated this dealer back in November after I bought my second vehicle from them. I still think they are very polite and that they were a good value.. Although, It started snowing earlier this bought my second vehicle from them. I still think they are very polite and that they were a good value.. Although, It started snowing earlier this month and I took my new car out for the first time in the snow about a week and a half ago. The roads had been mostly cleared off by this time and the car was still slipping and sliding all over. This seemed odd since Dewey just installed a new pair of tires on the car. I did a little investigating and found out that they installed a brand new pair of summer tires on the car right before winter. I called Dewey to see if they would swap out the summer tires for a pair of all season like it should have had in the first place. After two days and calling three times and having them tell me they would call me back twice (which they didn't) I finally got an answer. They told me they could not do anything for me and gave me a name of a local shop that will trade in tires. Personally I feel that the mechanic who decided to put summer tires on a sedan right before winter should be at fault. They obviously feel differently. So now after owning my car for less than two months I have to get a new set of tires so I can drive my car safely. More

Everyone was very professional and did a great job. Although I didn't purchase any add-ons such as the interior/exterior care and warranty extensions, etc.,I appreciate being made aware of the alternat Although I didn't purchase any add-ons such as the interior/exterior care and warranty extensions, etc.,I appreciate being made aware of the alternatives. Scott did a thorough job of explaining syncmyride, and Kim is very good at what he does. Thank you for a very pleasant buying experience. I will, for sure, tell both my friends..:) You're great. Monte More

Overall, I was very impressed with the knowledge of my salesman, Zach Lewis, as well as the after sale car use tutorial given by Scott Fluegel. They are extremely valuable employees, and I was impressed w salesman, Zach Lewis, as well as the after sale car use tutorial given by Scott Fluegel. They are extremely valuable employees, and I was impressed with both of them. In sum, my entire experience at Dewey was very pleasant, and as a converted Honda owner, you can bet that I will return to Dewey for all of my vehicle needs in the future. Earl B. Kavanaugh Attorney At Law More

My experience at Dewey Ford, Ankeny was wonderful from start to finish. It is without doubt that Mr. Parks in sales is to be highly commended. He was very informative when working with me in my decision. start to finish. It is without doubt that Mr. Parks in sales is to be highly commended. He was very informative when working with me in my decision. He helped me in determining the car to best fit my needs and budget. I feel I got the most car for the buck! All through the process, Mr. Parks kept me posted on the progress made or otherwise. In the end, I was surprised how they were able to find the right financing for me. He was there all the way to the end. He even came out to the parking lot to wish me well and shake my hand. Dewey made sure I understood the many features on my car, and they continue to be of assistance now. Surely I have chosen the right car at the right dealership. Mr. Parks and Dewey Ford, made me feel their genuine care and desire to provide a premium service. More

It was a very cold day and we stopped in to see if Dewey had what we were looking for in a vehicle. A snowstorm was approaching but out of the dealership to meet us right away was a very nice man named Geo had what we were looking for in a vehicle. A snowstorm was approaching but out of the dealership to meet us right away was a very nice man named Georgios. The cold did not stop him. He had us test driving in no time and was extremely knowledgeable about the Edge we were looking at. He, Todd and Kim spent alot of time with us finding just the right vehicle for us. Success was receiving the candy red metallic 2010 Edge for Christmas! Georgios did not leave us until the sale was 100% complete to our liking and we were handed over to a nice young man named Scott Fluegel. Wow I never believed that you need like an IT tech when you bought a car but boy did we need Scott. He helped show us the Sync system and all the features we had just purchased in the Edge. I know I will have to call him again - lots to learn but he set me up well to begin with. This dealership has wonderful people there for you when you need a new or used car. We did not feel pressured. They were always willing to give us their time. I highly recommend Dewey Ford! More

excellent sales people, we would return to this dealer for future purchases and recommend it to others.Sales people are very good at understanding the needs of their custumers.We drove about 100 mles to p for future purchases and recommend it to others.Sales people are very good at understanding the needs of their custumers.We drove about 100 mles to purchase our new Ford Edge from Dewey although we had alot of choices in our area. More

Scott helped me with my new F150, figuring out the new sync controls. He explained how to use and gave me his cell in case I have future problems. You will defintly get my referal. I have had 4 new vehi sync controls. He explained how to use and gave me his cell in case I have future problems. You will defintly get my referal. I have had 4 new vehicles in the past and have never had anyone oome out and show me how to use things in the vehicle. Thanks Dewey. More

I have been shopping for a very long time and they were very easy to work with. Steve was the best car salesman I have ever worked with. He wasn't pushy and he still found a way to do his job. At Dewey, very easy to work with. Steve was the best car salesman I have ever worked with. He wasn't pushy and he still found a way to do his job. At Dewey, they still beleive in customer service after the sale. I waited to do this review until I felt my purchase was complete with all of the extras I needed done, and they still treated me like I haven't purchased yet. More