
Dewey Ford
Ankeny, IA
Filter Reviews by Keyword
By Type
Showing 532 reviews
I originally went into Dewey Ford to have extra keys made for a used vehicle I was not happy with that I had purchased the week before. I want to Thank Scott Fluegel for the excellent service he provided. He for a used vehicle I was not happy with that I had purchased the week before. I want to Thank Scott Fluegel for the excellent service he provided. He listened to what my needs were and worked with me to see that I was satisfied with the vehicle I wanted. I also want to thank Ashley Jones for taking the time to show us the features in the New Vehicle. I drove off the lot in my new Ford F-150 Truck. Thank you again and I will recommend friends to go in and see Scott about a vehicle and last but not least I also want to thank Stephanie and Kay for being so professional and patient while we worked through the paperwork. Kay took the time to go over each accessory for the vehicle if we so desired to add. Again Thank you. More
We told Kevin what we were looking for and he got back to us in a day to let us know that what we were looking for 'came in on the truck that day'. When we arrived the next morning the truck was washed, gas us in a day to let us know that what we were looking for 'came in on the truck that day'. When we arrived the next morning the truck was washed, gassed up and ready for a test drive. He explained the features that were of most interest. Finally, he quoted us a fair and competitive price for the vehicle which included our previous truck in trade. The other individuals we dealt with for purchasing and further explanation of the features of the vehicle were done professionally. Good experience. More
We purchased a 2011 Fusion. This was our first new car purchase from Dewey Ford. We have purchased other vehicles from various dealerships in central Iowa but none comes close to the excellent treatment purchase from Dewey Ford. We have purchased other vehicles from various dealerships in central Iowa but none comes close to the excellent treatment we received from the folks at Dewey. The sales rep. never gave up in getting us a deal that would fit our monthly payment budget. They were very friendly, not pushy, and made sure we were completely satisfied. We were even given a tour of the dealership and introduced to many of the dewey team members. Upon delivery, we were given a thorough and detailed explanation of how to operate all the options and accessories of our new car. They even set up our log-in information and explianed how to use the syncmyride website. Overall, this was our best new car buying experience. I would highly recommend my friends to purchase their next vehicle from Dewey Ford in Ankeny, Iowa. More
This was my 3rd purchase from Dewey, and it certainly won't be the last. From the time we walked through the door until I left with my new 2011 Escape, I knew I had made the right choice of brand (the no won't be the last. From the time we walked through the door until I left with my new 2011 Escape, I knew I had made the right choice of brand (the non-government bailout money company-Ford), vehicle and dealership. The salesman was great, finance and delivery people outstanding! We will be purchasing from them again, and I will send anyone looking for a vehicle to Mike at Dewey! More
When I initially purchased my vehicle from Dewey it was a "feel good" sale. I was happy with the price of the vehicle I purchased and they gave me what I wanted on my trade in. Not much negotiation was neede "feel good" sale. I was happy with the price of the vehicle I purchased and they gave me what I wanted on my trade in. Not much negotiation was needed. HOWEVER I get a call from one of the loan guys a day or two later and he informs me that I owed another approx $400 for title/fees because my paperwork was done incorrectly! Rather insulting, greedy, and bad business practice. Looking back I should have told him to get bent since the paperwork was all signed for. Instead I brought a check in to him and told him how pathetic he and his business is. He responded with some B.S. of "if we shorted ourselves $400/month on every vehicle we sell then we'd lose a lot of money". I KNOW he made plenty off of our deal just like all dealerships do. PLUS a couple of years down the road I went there to have work done on the car and they couldn't do it. They had to send it to another shop which ended up being a general cluster of confusion between the two dealerships and the warranty company. Don't waste your time on this dealership. Go somewhere like Gabus or Karl's where they value the customer! More
I had bought with Patrick once before and told him that when I needed another vehicle, I would be back, and I was. He was so nice and easy to work with. I recommend that if you head to Dewey in Ankeny, a when I needed another vehicle, I would be back, and I was. He was so nice and easy to work with. I recommend that if you head to Dewey in Ankeny, ask for Patrick!!! I LOVE my new 2011 Escape!!! More
This was my first visit to Dewey Ford and my overall experience was very good! Steve Sexton was extremely friendly and helpful from the first time I met him but yet I didn't feel "pressured" into makin experience was very good! Steve Sexton was extremely friendly and helpful from the first time I met him but yet I didn't feel "pressured" into making a decision until I was comfortable with the deal. He (and Jeff) worked with me on the final sales price of the truck as well as the monthly payments. I must say that this was one of the best vehicle-buying experiences that I've had! I would definitely consider buying from Dewey Ford again in the future! More
Bought used 2008 Malibu, when I called less than a week later to let them know there was a pop in the front end I would like them to check out they told me too bad, car was sold as is. Also car was delive later to let them know there was a pop in the front end I would like them to check out they told me too bad, car was sold as is. Also car was deliverred to me with an empty tank of gas. Never going back there again. (they could have at least diagnosed it for free) More
We have been seeing Jake S for quite a few years and didn't know what we would do once he retired. We met Patrick and he was a great salesman and look forward to using him in the future! He helped us didn't know what we would do once he retired. We met Patrick and he was a great salesman and look forward to using him in the future! He helped us very much on getting our new Ford Fiesta! Thanks for the new car. More
Very impressed with Dewey, buying experience was extremely smooth and everyone was fantastic. Got a great price, ended up adding more things than originally planned (warranty, aftermarket, etc) bec extremely smooth and everyone was fantastic. Got a great price, ended up adding more things than originally planned (warranty, aftermarket, etc) because things were well-explained and offered, and Ford's "extra" products are much better than they used to be. Will go back for our next vehicle. More