Dewey Ford
Ankeny, IA
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This was my 3rd purchase from Dewey, and it certainly won't be the last. From the time we walked through the door until I left with my new 2011 Escape, I knew I had made the right choice of brand (the no won't be the last. From the time we walked through the door until I left with my new 2011 Escape, I knew I had made the right choice of brand (the non-government bailout money company-Ford), vehicle and dealership. The salesman was great, finance and delivery people outstanding! We will be purchasing from them again, and I will send anyone looking for a vehicle to Mike at Dewey! More
When I initially purchased my vehicle from Dewey it was a "feel good" sale. I was happy with the price of the vehicle I purchased and they gave me what I wanted on my trade in. Not much negotiation was neede "feel good" sale. I was happy with the price of the vehicle I purchased and they gave me what I wanted on my trade in. Not much negotiation was needed. HOWEVER I get a call from one of the loan guys a day or two later and he informs me that I owed another approx $400 for title/fees because my paperwork was done incorrectly! Rather insulting, greedy, and bad business practice. Looking back I should have told him to get bent since the paperwork was all signed for. Instead I brought a check in to him and told him how pathetic he and his business is. He responded with some B.S. of "if we shorted ourselves $400/month on every vehicle we sell then we'd lose a lot of money". I KNOW he made plenty off of our deal just like all dealerships do. PLUS a couple of years down the road I went there to have work done on the car and they couldn't do it. They had to send it to another shop which ended up being a general cluster of confusion between the two dealerships and the warranty company. Don't waste your time on this dealership. Go somewhere like Gabus or Karl's where they value the customer! More
I had bought with Patrick once before and told him that when I needed another vehicle, I would be back, and I was. He was so nice and easy to work with. I recommend that if you head to Dewey in Ankeny, a when I needed another vehicle, I would be back, and I was. He was so nice and easy to work with. I recommend that if you head to Dewey in Ankeny, ask for Patrick!!! I LOVE my new 2011 Escape!!! More
Bought used 2008 Malibu, when I called less than a week later to let them know there was a pop in the front end I would like them to check out they told me too bad, car was sold as is. Also car was delive later to let them know there was a pop in the front end I would like them to check out they told me too bad, car was sold as is. Also car was deliverred to me with an empty tank of gas. Never going back there again. (they could have at least diagnosed it for free) More
This was my first visit to Dewey Ford and my overall experience was very good! Steve Sexton was extremely friendly and helpful from the first time I met him but yet I didn't feel "pressured" into makin experience was very good! Steve Sexton was extremely friendly and helpful from the first time I met him but yet I didn't feel "pressured" into making a decision until I was comfortable with the deal. He (and Jeff) worked with me on the final sales price of the truck as well as the monthly payments. I must say that this was one of the best vehicle-buying experiences that I've had! I would definitely consider buying from Dewey Ford again in the future! More
We have been seeing Jake S for quite a few years and didn't know what we would do once he retired. We met Patrick and he was a great salesman and look forward to using him in the future! He helped us didn't know what we would do once he retired. We met Patrick and he was a great salesman and look forward to using him in the future! He helped us very much on getting our new Ford Fiesta! Thanks for the new car. More
Very impressed with Dewey, buying experience was extremely smooth and everyone was fantastic. Got a great price, ended up adding more things than originally planned (warranty, aftermarket, etc) bec extremely smooth and everyone was fantastic. Got a great price, ended up adding more things than originally planned (warranty, aftermarket, etc) because things were well-explained and offered, and Ford's "extra" products are much better than they used to be. Will go back for our next vehicle. More
Every person I worked with was friendly and willing to work with my payment budget. They matched other dealers prices for me and pulled some strings to bring down the monthly payments. They hooked me up w work with my payment budget. They matched other dealers prices for me and pulled some strings to bring down the monthly payments. They hooked me up with some excellent insurance as well! They truly want you to leave happy and satisfied with their employees and product. More
This was are first time shopping at Dewey Ford. We where very please with the whole experience. This is the first time I have purchased a car and had absolutely no stress. It was nice to be able to take car very please with the whole experience. This is the first time I have purchased a car and had absolutely no stress. It was nice to be able to take care of the financing papers right there and not have to drive to Ames and back to Ankeny. I give Dewey Ford and Andrew Parks an A+. More
Wonderful experience buying my first new car & at this Ford dealership that I'd never been to before. I had a friend along for support. We were met immediately after entering the dealership & asked if we Ford dealership that I'd never been to before. I had a friend along for support. We were met immediately after entering the dealership & asked if we could be helped with anything. I told him I was interested in a 2011 Ford Focus. We were introduced to Zach Battani who was very personable, high energy and positive, as well as a good listener. Zach began with questions re: what I was looking for and the type of driving I do - I commute 80 miles a day. I gave him the printout from Dewey's website for the 2011 Focus I was interested in. After checking to verify it was still avaialbel, we went through the features of the Focus before the test drive. He demonstrated the 'hands free' calling I can make when my cell phone is synced with the car's system as well as all seat/mirror adjustments, radio, heat/ac, computer ports, etc. After the test drive on interstate & in-town routes, we covered add'l info/features of the Focus. Zach pointed out that this Focus was built in Wayne, IN. I was happy to have him verify this, as I prefer American made products and have been extremely satisfied with Ford Escorts I had in the past. Zach let me know what each step of the process would be if I chose to purchase the Focus - which I did! I didn't tell him it was my 1st new car until after we'd started the financing portion of the transaction. Zach was as excited as I was to be getting a brand new auto! The financing, paperwork, delivery - everything was smoothless with very little wait. Time went quickly - I didn't realize until we were nearly done that 2 hrs. had passed! In less than 3 hrs. I was driving away in my new Focus, with a good purchase price & interest rate. I know Zach and the other staff were appreciative of my business. I let them know too how happy I was with the entire process. It was a busy Saturday afternoon, but I never felt rushed or neglected. A truly positive, satisfying experience! More