
Dewey Ford
Ankeny, IA
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WE FELT LIKE WE WERE TREATED LIKE KING & QUEENS. I WAS SURPRISED HOW EVERYTHING WAS SO SPEEDY AND EFFICIENT. EVERYONE WAS SO FRIENLY AND HELPFUL, ESPECIALLY BEAU NIELSON WHO SOLD US THE CAR. JESSICA WAS SURPRISED HOW EVERYTHING WAS SO SPEEDY AND EFFICIENT. EVERYONE WAS SO FRIENLY AND HELPFUL, ESPECIALLY BEAU NIELSON WHO SOLD US THE CAR. JESSICA JARRELL WAS VERY KNOWLEDGEABLE AND FRIENDLY IN EXPLAINING THE SYNC AND EVERYTHING WE NEEDED TO KNOW ABOUT THE CAR. THE FINANCING WENT SMOOTHLY AND THE GENTLEMAN THAT ASSISTED US WAS PLEASANT AND HELPFUL. WE FELT IT TOOK NO TIME AT ALL BEFORE WE WERE DONE. DOUG MCGREW MADE SURE WE WERE VERY SATISFIED WITH OUR CAR AND CONTACTED US SEVERAL TIMES TO BE SURE WE WERE HAPPY AND IF WE HAD ANY QUESTIONS. HE ALSO WAS VERY PLEASANT AND FRIENDLY TO WORK WITH. THE CAR WAS FILLED WITH GAS AND LOOKED MAGNIFICENT. More
Superb, absolutely great. Let me begin with I had taken my 05 Taurus in for work on 5 occasionsd in 12 months. The trips were tolerable because Dale West met me at the door, kept me informed and gave me c my 05 Taurus in for work on 5 occasionsd in 12 months. The trips were tolerable because Dale West met me at the door, kept me informed and gave me choices to resolve the problems. He was full of answers. He was kind and professional, always a friend that was easy to talk too. With cost in mind next I go to pay....I didn't know Marla very well but she was always pleasant. Kim on the other is one that any employee would love to have on their payroll. A gracious smile that was sincere and professionally provided to a sometimes bad situation finding out how much. Then, I finally listened to Ron Pink one more time and decided to buy. We covered the lot looking for what I needed and he found it. Ron has the presentation of a good comedian and a great legislature. I mean that kindly because he was always there ready to answer a question aand if he couldn't, he knew where to find it. He would entertain with his hunting escapades. He sat you down and asked questions that I had forgot to ask. A grest person with the customers satisfaction in mind. If I got home and had a question or needed something car related he would always answer his phone and help in anyway he could. Always! Oh yes Stephanie the finance lady was very knowledgeable and had all the answers. She gave me the warranty info I needed and the financing that worked for me. Kay in after marketing was also stupendous. Thanks Kay. Lastly the tall lanky gut, paul? He was pleasant, informative and easy to understand. It wasn't a car deal, it was a vacation. I thank all iof the above people and apologize too the others I forgot your name. <:-} Randy Marchant, US Army retired More
We rate the experience of buying a new vehicle from Dewey Ford as great because of the service of the internet sales group. Working through the internet with Andrew is the only way to go, an efficient proce Ford as great because of the service of the internet sales group. Working through the internet with Andrew is the only way to go, an efficient process. He and his colleagues were very helpful in making sure we got a feel for the potential of the MyFordSync system. More
Gregg was friendly, knowledgable, and went the extra steps to get me what I wanted at a fair price. We spent a lot of time getting me the new vehicle that I wanted, but it was worth every second. I lo steps to get me what I wanted at a fair price. We spent a lot of time getting me the new vehicle that I wanted, but it was worth every second. I love my new vehicle. I would definately recommend Dewey Ford to anyone looking for a non-pressure sales experience. More
We had a great experience with the whole gang. We went in to purchase a Ford F250 and ended up purchasing a Taurus Sho as well. We changed our minds a few times on exactly what truck we were going to purc in to purchase a Ford F250 and ended up purchasing a Taurus Sho as well. We changed our minds a few times on exactly what truck we were going to purchase, but the staff was patient and understanding. Thanks so much for a great experience and the excellant financing rates! More
Both Scott and Chad were very helpful and polite without being pushy when we bought our 2011 Ford Fiesta. We really enjoyed working with them. This is one of the few dealerships that we can say this about being pushy when we bought our 2011 Ford Fiesta. We really enjoyed working with them. This is one of the few dealerships that we can say this about their sales consultants and would highly recommend them to our friends and family. More
Stopped in to view our dream car a 2011 Mustang Shelby GT500 & ended up purchasing it! Beau & Doug were awesome to work with & went out of their way to make us happy & make our experience at Dewey Ford a GT500 & ended up purchasing it! Beau & Doug were awesome to work with & went out of their way to make us happy & make our experience at Dewey Ford a great one! The Mustang is awesome but was without the Shelby stripes. The guys at Dewey had the car striped for us to make it authentic! We would recommend them 150%. This is our 2nd purchase from Beau in 4 months. Everyone we came in contact with was very friendly & helpful. They wanted to make sure we were happy! More
This is the second time we have worked with Beau. He has been very professional both times and helped us find the best vehicle for us. Jessica was well informed and explained "the workings" of our truck ex been very professional both times and helped us find the best vehicle for us. Jessica was well informed and explained "the workings" of our truck extremely well. She is also very personable. Jack Bartels More
I thought the service was excellent. I did not feel pressured into the buy. Gregg was very nice and gave me the best price for the car I purchased. Also Gregg did an excellent job making sure I got the pressured into the buy. Gregg was very nice and gave me the best price for the car I purchased. Also Gregg did an excellent job making sure I got the vehicle I wanted. He was even good at making sure I got my second key later on since one was not given to me with the car. Thank you Gregg! More
I am VERY happy with my brand new 2011 FORD Fusion! Patrick treated me very well and was great at making me feel comfortable with this decision. The whole team made it a great experience. I had lots of Patrick treated me very well and was great at making me feel comfortable with this decision. The whole team made it a great experience. I had lots of questions and they were willing to fully explain anything I wanted! More