Dewey Ford

I had a good experience purchasing my 2008 Ford Taurus from Mark. He did a good job helping me with my purchase. The only reason I didn't give 5's was nobody enjoys buying a new vehicle! The process of from Mark. He did a good job helping me with my purchase. The only reason I didn't give 5's was nobody enjoys buying a new vehicle! The process of buying a car as a whole isn't enjoyable, it doesn't matter from whom you buy it from. I would give Mark a 8 out of 10 rating. He was a little slow a couple times getting back to me on the price I wanted. But I also knew exactly what I wanted and how much I was willing to spend. The best part of my purchase is I was in and out of the dealership in 45 minutes from the time I pulled on the lot to pick up my car! More

Usually, buying a car is a stressful experience for me. However, I went to Dewey a week and a half ago looking for a car. This is by far the best car buying experience I have ever had, and it was pleasant However, I went to Dewey a week and a half ago looking for a car. This is by far the best car buying experience I have ever had, and it was pleasant! My salesperson, Damir Viso, did an excellent job of helping me buy the car I wanted and helping me get the payments I needed! He was attentive, engaged, and above all--respectful of me as a potential buyer. I can't say enough good things about him. I, also, had a great experience with the other Dewey employees. Michael Martin helped me finance the car quickly with a warranty that is excellent and affordable. Michael, also, made me feel valued and respected in this experience. Kay spoke to me about the Auto Armor interior/exterior car protection plan. Her manner was genuine and professional. Patrick walked me through the features on my new car, so that I felt confident driving off after my purchase. He answered all of my questions with courtesy and respect. All four of these people made this experience great! I hope to do business with Dewey in the future. I have already told relatives and friends of my experience. In fact, I came to Dewey, because a good friend of mine had such an excellent experience buying her new car. Keep up the great work! More

My car broke down and I was in need of a car. I tried going other places in Des Moines and didn't feel like I was a person at all I felt like a sale! I went to Ankeny Dewey Ford to just look around and s going other places in Des Moines and didn't feel like I was a person at all I felt like a sale! I went to Ankeny Dewey Ford to just look around and see prices and what was on the lot. When we arrived Zach walked right up to us, we didn't have to wait or go in. He was ready to help! I told him what I could afford and the kind of car I was looking for. He took me straight to what I asked and told me all of the features of the car and we went for a test drive! When I decided that it was something I liked he asked for thirty minutes of my time to see what he could do to get me into the car I wanted. I didn't at any point in my time at the dealership feel like I was going to get taken for or pressured. Zach was GREAT. Stephanie was the one who helped me with the finacial part of the deal she was pleasent and fun! She acknoledged that I had good credit for my age in which made me feel like my hard work to build my credit was paying off! The one other time I had bought a car I felt as if I was pressured into a car that wasn't fit for me and left the dealer kind of sad and leary. The whole time I was in DEWEY FORD I had a smile on my face and never once felt scared or pressured!!! Thank you for my good experience and helping me get the car I wanted and can afford! I will be recommending Dewey Ford of Ankeny, Zach and Stephanie. Great work inturn a happy, loyal, and satisfied customer! More

We've dealt with Ron Pink before so when Ron found out we were thinking about a new car he went to work. First of all he located two cars he thought we might be interested in. Of the two there was one whic were thinking about a new car he went to work. First of all he located two cars he thought we might be interested in. Of the two there was one which had the options we wanted. Now the negotiations began. When the dust settled we had a new Taurus at a price we had budgeted for. Ron Pink works for you. More

i have purchased 3 vehicles in the last few years from dewey and have always been treated wonderful in every way. zach is a great salesman. he actually cares about his customers and this is what keeps me dewey and have always been treated wonderful in every way. zach is a great salesman. he actually cares about his customers and this is what keeps me going back. i truly trust this dealership. :) More

Had an amazing experience. Absolute 10 on a scale of one to ten. My salesman was very friendly and polite. Excellent to work with. The two gentleman in finance made the process quick and painless. Not enoug to ten. My salesman was very friendly and polite. Excellent to work with. The two gentleman in finance made the process quick and painless. Not enough praise can be offered for a job well done! More

I had been looking for a car for about two weeks.I went there with a friend on 2/26/2011. We were meet in the lot before we even had a chance to get into the dealership. I decided to see Donald,since he h there with a friend on 2/26/2011. We were meet in the lot before we even had a chance to get into the dealership. I decided to see Donald,since he had sent my niece a card for her birthday and a reminder to come see him, when she was going to buy a car. Also several members of my family told me that Donald would be able to help. I decided to look at a Ford Fusion, since that was the car that "Consumer Report" recommanded and Donald is currently driving. Donald asked me what was I looking for in a car and what color. He listened to me, then we test drove that car. It drove like a dream. Donald had gone over all the features of the car. He told me the price that he would sell the car to me at, but I had to go home and think it over. I went out there 2/28/2011 with another friend. This friend had told me what she thought would be a reasonable price. She had compared the price with three other sources. What I liked about Donald is that he listened to not only my concerns, but my friend's as well. He introduced us to several of the sales people as well as the director of sales and the manager. Everyone was very friendly and courteous. I wasn't rushed out of the dealership, because it was past closing time. Everyone acted like they had all the time in the world. The last person I met was Stephanie and she showed me how to operate all the bells and whistles on the car. When I was ready to leave the dealership with my car, Donald drove in front of me down Delaware until I got to an area that I was familiar. I haven't bought a car in ages. I thought once you get a car that is it, but not with Dewey Ford. Donald has sent me a thank you letter and checked up to see if I know how to use SYNC and I am having any problems. More

I had originally intended to accompany my son on his quest to simply "drive through" the lot at Dewey Ford and "look at" the new 2011 F-150's. Scott Fluegel approached us and immediately demonstrated quest to simply "drive through" the lot at Dewey Ford and "look at" the new 2011 F-150's. Scott Fluegel approached us and immediately demonstrated his knowledge of the F-150. But most of all, Scott demonstrated his friendliness, patience and courtesy. I have dealt with seasoned salesmen in the past and at first I wasn't sure what to expect from someone so young as Scott. My concerns quickly vanished. Scott, despite his youth, exceeded our expectations. Not only did my son purchase a 2011 F-150, I did so as well. My family has always made Dewey our 1st choice and with representatives such as Scott Fluegel we will continue to do so. More

We went looking for a specific F-250 Crew Cab truck we foudn on the internet. My husband looked at it on Saturday and we intended to drive it on Monday after work since we live in Boone, but when my husb foudn on the internet. My husband looked at it on Saturday and we intended to drive it on Monday after work since we live in Boone, but when my husband called down Kevin Gascon told him was going on the truck to auction at 2pm. Well we weren't able to get down there before 5pm so we just chalked it up to "it wasn't meant to be", but the phone rang at 5:50pm and it was Kevin telling my husband the truck didn't go to auction and to see if we could come down. We quickly lined up a sitter for our daughter and got down there at 7pm. We test drove the truck and fell in love with it. We were just hoping we could come to an agreement on price. Kevin & Michael (Business Mgr) worked very hard to come within $2 of what we wanted for a monthly payment. Michael even had to back out a wholesale deal with another D.M. dealership since the truck had been sold to them at 8:30pm. GO MICHAEL!!! We signed all the paperwork and left at 9:30pm. Kevin was still there waiting for us. Michael & Kevin were fantastic to work with and we want to thank the manager that allowed for the wholesale deal to be reversed. Kevin was even there when we picked the truck up 3 days later ON HIS DAY OFF! He just wanted to make sure we were taken care of properly. We would recommend Dewey Ford to anyone we know. We were treated fantastic by dedicated employees. More

We have been dealing with car dealerships for three weeks now...I have to say, we were interested in a used vehicle. By the time we got through with The staff at Dewey Ford. We got exactly the vehicle we wan now...I have to say, we were interested in a used vehicle. By the time we got through with The staff at Dewey Ford. We got exactly the vehicle we wanted, only brand-new. I was IMPRESSED. I wasn't very sure about even talikig to a sales/person, Then Harley, the manager came out and made me feel very confortable, and even at ease with the sales man, Mike Downer. This is a winning team at Dewey. All the way through with Kay in the Accessories department, and Stephanie Alber, Who did all the paperwork and financing were very, very pleasant, Almost fun, to buy my first NEW car. then when you think your all done...They sent out Patrick, who showed us how to use all the functions on the car. I will definately buy from this team again. I also feel Like I have Lots of new, GREAT Friends. People in whom I can Trust. THANKS PEOPLE. More