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Dewey Ford

Ankeny, IA

3.6
530 Reviews

3055 Southeast Delaware Avenue

Ankeny, IA

50021

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Showing 530 reviews

June 06, 2021

Dealer refused to look at my truck to see if the bracket is cracked that has an active recall for it. I understand they don't have the parts but not even sure if my truck is impacted. Luckily another deal More

by jedge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Bentley JR
Jun 07, 2021 -

Dewey Ford responded

Hello jedge, Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Teri Saenz tsaenz@deweyford.com

May 20, 2021

Kevin was so helpful and not pushy at all. Will definitely recommend my friends to shop here! Kristin in finance was great also. Thanks for being so patient with me today. More

by jkram1059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin in finance , Kevin Kauzlarich
May 01, 2021

Extremely poor service. My husband made an appointment for his work vehicle and 2 days later they have not even looked at it. 2nd time for the same issue. No phone call to give an update. Now they have More

by Never buy Ford
Customer Service
Recommend Dealer
No
Employees Worked With
Kenny
May 03, 2021 -

Dewey Ford responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Teri Saenz tsaenz@deweyford.com

April 30, 2021

Very friendly. Made you feel comfortable and took time to answer all of your questions . Everyone that helped me went above and beyond. Highly recommend More

by jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Belzer
February 21, 2021

Ed was extremely helpful when purchasing our truck! We would buy from him again if the need arose. The whole process went smoothly. Thank you More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn King, Ed Myers
February 03, 2021

Traded in a lease early because they wanted used cars. Told me they would give me $1500 extra for low miles by GM got to finance and they charged me $2300. Communication is poor. Salesman are great but it More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger, Mario, Tyler
January 20, 2021

We love working with both Kevin and Todd! They are the BEST and the reason we keep coming back to Dewey Ford to purchase all our vehicles!! More

by gtm1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Prall, Kevin Kauzlarich
October 24, 2020

Our salesman, Hunter Mezera, was AMAZING!! Very knowledgeable and personable. The Dewey team went above and beyond to get us a great deal! Would recommend this dealership. More

by Pat & Krissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Mezera
August 28, 2020

Excellent. Guy greeted us in the parking lot and guided us in to our appointment. Kevin Kauzlarich was very professional. He answered all our questions and stayed with us throughout the process until we dr More

by earl.bicar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kauzlarich
August 27, 2020

Tyler was very helpful and thorough explaining all the latest options and features of my new 2020 Mustang Premium GT. Thank you to everyone else involved...Looking forward to many years of driving enjoym More

by marrae
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Tauber
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