Dewey Ford

My experience at Dewey Ford was outstanding! Dustin was so helpful to me and my daughter. I planned to trade my 2003 Chevy Malibu in on a new car ... but was not sure what make or model of vehicle I wante so helpful to me and my daughter. I planned to trade my 2003 Chevy Malibu in on a new car ... but was not sure what make or model of vehicle I wanted to purchase. After stopping at Dewey Ford, to look at the Ford line of vehicles, and talking to Dustin and Doug ... I determined that I needed to change from a General Motors vehicle to a Ford vehicle. Dustin was so helpful, answering all of my questions and concerns about Dewey Ford's service and Ford Motor Company's warranty. I did not realize that purchasing a new Ford Focus would be such a pleasant experience. Everyone I came in contact with was so friendly and pleasant. I would definitely recommend Dewey Ford to anyone that I know and would highly recommend that they see Dustin when they visit Dewey. Dewey should be proud to have him on their staff. My experience with the fiancing of my new car was also handled in a professional and timely manner. More

I was introduced to the car that I bought by Ron Pink, he was helpful and kind which brought be back the next day. Ron was not available the day I went to go purchase but I liked the vehicle he introduced m was helpful and kind which brought be back the next day. Ron was not available the day I went to go purchase but I liked the vehicle he introduced me too so much, I didn’t want to see it go. The day I purchased my Vehicle I worked with Patrick Grady. He worked with me to get me into what me and my wife would consider to be our dream car. I was very happy with him and the sales team. I would recommend them to friends and family. The only negative service I had was with the financing manager, Damir Viso. We had a nice conversation before we got down to business. I understand the concept of selling extended warranty packages and service packages but when I kindly decline don't make me feel bad about it. The remark i didn't care for was when Damir Viso said is your wife or father in-law going to pay for your car when something goes wrong with it? After I just said I talked to my dad, father in-law and my wife for additional advice they said to pass on the extended packages. In my opinion it was unprofessional and made the rest of the closing process uncomfortable. Thank you again to Patrick & Ron for making the first part of the buying process enjoyable. More

Mark Huss was very helpful to us. We wanted a car that Dewey Ford did not currently have on the lot. Mark found the one we wanted in Illinois. He had it shipped to Ankeny & we had a beautiful new car wi Dewey Ford did not currently have on the lot. Mark found the one we wanted in Illinois. He had it shipped to Ankeny & we had a beautiful new car within days. I would definitely recommend Dewey Ford & especially Mark Huss. More

Wonderful experience. Everything was ready when promised. Had previously purchased a Camaro - it was a total nightmare. Both the dealership and the manufacturer had horrible customer service. They would sa Had previously purchased a Camaro - it was a total nightmare. Both the dealership and the manufacturer had horrible customer service. They would say one thing one day and then do a complete 180 the next. I am so happy with both Dewey and my new GT500 that I tell everyone I see all about both. More

Jim Page worked with my husband to find the car I was looking for. I got a very good trade in for my 2007 Fusion with all the discounts to help. Allie Perez was very patient and helpful in setting up S looking for. I got a very good trade in for my 2007 Fusion with all the discounts to help. Allie Perez was very patient and helpful in setting up Sync My Car for me. Stephanie Alber was able to get a good rate to finance my car. My 2011 Fusion was ready for me to drive home the day I came in. I have already had compliments on the style and steel blue metallic color. This is my first blue car and I am very happy with it. More

Zack took the trouble to answer all our questions. When my wife wanted a different color than "Dewey Ford" had, they searched until they found the right car. We had another problem finding the radio input my wife wanted a different color than "Dewey Ford" had, they searched until they found the right car. We had another problem finding the radio input jack on the new car. Zack went out of his way to find the jack and get the information to us. My wife had some questions about the warranty and Stefanie (Abau ?) went out of her way to explain the warranty in detail. All in all we were satisfied with the treatment we got. More

Staff did a good job. Very personable and willing to make a reasonable deal. Took the time to talk things through. Willing to match a deal obtained from another dealership which was farther away from my res a reasonable deal. Took the time to talk things through. Willing to match a deal obtained from another dealership which was farther away from my residence. I am hoping they have a Service Dept. to match! Thanks! Larry Rogers More

Jim Page was my salesperson. He knew what was looking for, in a used car and what I could afford. I called him and said I was coming out in about an hour. He was ready to help me. He had the car, that he for, in a used car and what I could afford. I called him and said I was coming out in about an hour. He was ready to help me. He had the car, that he thought I was looking for ready for me. He was very knowledgeable about the car. He read the carfax to me. I was very impressed with the cars record and history. Jim drove the car up to me, I loved it at first sight, we took it for a spin. On the way back, I told Jim I want to drive this car home today. Jim did all he could to make that happen. He did within an hour I was driving my 2006 Malibu LS home. I love it more every time I drive it. Jim knew want I wanted, and found the perfect car for me. Jim was very personable and a great smile to go with it. I will recommend Dewey Ford to all my Family and Friends. Thanks Jim and Dewey Ford. More

Buying from Dewey was a pleasure. They had a great selection so I was able to find just the right color and equipment on the lot. Steve was very accomodating made sure the car was spotless when I pic selection so I was able to find just the right color and equipment on the lot. Steve was very accomodating made sure the car was spotless when I picked it up in the roomy, clean and well-lit delivery garage. I would heartily recommend Steve Sexton and Dewey Ford. More

Zach was a wonderful salesman, not too pushy but always gave us an answer to the questions we asked. If he didn't have the answer readily available, he would let us know he was going to go find the person gave us an answer to the questions we asked. If he didn't have the answer readily available, he would let us know he was going to go find the person that could answer it and he did. We got a wonderful deal and never once got pressured into taking something we didn't want. More