Dewey Ford
Ankeny, IA
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I am very happy with the sales department and Mike for the outstanding job they did in getting me the exact F-150 I wanted. Additionally, Doug and Harley did a great job in price and helping meet my need the outstanding job they did in getting me the exact F-150 I wanted. Additionally, Doug and Harley did a great job in price and helping meet my needs. Kim in financing needs to be complimented too; he was great in getting me a low interest rate and getting the right service/warrantee plan. Jessica in aftermarket upgrades(undercoating, mudflaps, interior protection, etc.) was outstanding also. More
I have nothing but great things to say about my experience at Dewey Ford. After looking at vehicles at another Ford dealership & being treated very badly, I honestly didn't want to go to another d experience at Dewey Ford. After looking at vehicles at another Ford dealership & being treated very badly, I honestly didn't want to go to another dealership, afraid I would have another bad experience. Stefanie Ballard made me feel great. The entire Dewey experience actually made me feel great. I purchased a 2011 Ford Escape, from Stefanie. The very one I looked at online. I went in with my trade in, knowing exactly what I wanted for it & how much I wanted to spend on the Escape & got exactly what I expected to get. No haggling back & forth, over & over, just a nice smooth, easy purchase. Met with Jessica who convinced me that it was well worth the investment to purchase the paint protection & undercoating. I would encourage everyone who plans to purchase a new vehicle to keep for a long time to make this investment. I must say the staff at Dewey is very professional & very friendly. You have a customer for life!!! Thank you to all I dealt with on turning my bad experience elsewhere into an outstanding experience here!!! You all have something to be very proud of in working for such an outstanding dealership!!! More
Doug and Dennis were very helpful in the purchase of my 2011 Ford F-150. They made me feel very comfortable, and explained everything I needed to know very throughly. They had exactly what I wanted, and I 2011 Ford F-150. They made me feel very comfortable, and explained everything I needed to know very throughly. They had exactly what I wanted, and I couldn't be happier with my new purchase. I would recommend Dewey Ford to anybody, especially these two gentlemen. More
Dennis O'Meara was great to work with. He listened to my need and knew just the car I needed to meet them. Dennis was very friendly and enthusiastic throughout my car buying experience. I would recommend De need and knew just the car I needed to meet them. Dennis was very friendly and enthusiastic throughout my car buying experience. I would recommend Dewey Ford to anyone and everyone! Dennis O'Meara and the rest of the Dewey Ford staff made buying a car a very pleasurable experience for me. More
I was in the market for a new car, and visited 4 or 5 dealerships in the Des Moines metro area. Jeb Rich at Dewey ford was the only salesman who made me feel like getting the right car for me was the mo dealerships in the Des Moines metro area. Jeb Rich at Dewey ford was the only salesman who made me feel like getting the right car for me was the most important part of his job. I visited other dealers where the sales staff was clearly more interested in getting me to buy the first car I looked at on the lot...to the point of being annoyingly arrogant. Jeb was great about letting me have space to think, answering all of my questions and spending extra time with me presale on a technical issue with the car. When I brought my wife to the dealership, she was not treated as an afterthought, and Jeb was very nice to reanswer some of the questions I had already asked. I think I visited with Jeb 3 different times before purchasing the car, and I never felt rushed or like I was causing problems by wanting to feel confident in the purchase. I was given a fair price on the vehicle I purchased, and I would recommend specifically Jeb Rich at Dewey ford to anyone who is looking for a new/used car. I will be purchasing my next vehicle from Jeb. More
Dewey Ford is by far the best dealership I have ever done business with. I have purchased two vehicles from this dealership and have always had my vehicles serviced there and somehow they find a way to make business with. I have purchased two vehicles from this dealership and have always had my vehicles serviced there and somehow they find a way to make every visit better than the previous. For this, my second purchase, I worked with Beau Nielsen. Beau was a huge help in getting me the car I wanted and walking me through the entire process. Coming off of a recent bankruptcy, everyone treated me like someone who had a credit score of 750 instead of someone who just filed bankruptcy. The finance department was able to get me a great interest rate (5.9%) considering I am less than 2 years removed from bankruptcy. Dewey Ford continually exceeds all of my expectations and I couldn't imagine buying another vehicle anywhere else. More
Having Worked with Ron Pink in the past we of course contacted Ron when we were interested. Ron is a very special guy to work with when buying a car. We have bought from him in the past and put our tr contacted Ron when we were interested. Ron is a very special guy to work with when buying a car. We have bought from him in the past and put our trust in him this time and really appreciate how open he was with us and how he tried to make us the best deal possible. We think of Ron Pink as our friend and know he feels the same way towards us. So we appreciate all he done for us when we bought our new Escape. More
My experience at Dewey Ford was outstanding! Dustin was so helpful to me and my daughter. I planned to trade my 2003 Chevy Malibu in on a new car ... but was not sure what make or model of vehicle I wante so helpful to me and my daughter. I planned to trade my 2003 Chevy Malibu in on a new car ... but was not sure what make or model of vehicle I wanted to purchase. After stopping at Dewey Ford, to look at the Ford line of vehicles, and talking to Dustin and Doug ... I determined that I needed to change from a General Motors vehicle to a Ford vehicle. Dustin was so helpful, answering all of my questions and concerns about Dewey Ford's service and Ford Motor Company's warranty. I did not realize that purchasing a new Ford Focus would be such a pleasant experience. Everyone I came in contact with was so friendly and pleasant. I would definitely recommend Dewey Ford to anyone that I know and would highly recommend that they see Dustin when they visit Dewey. Dewey should be proud to have him on their staff. My experience with the fiancing of my new car was also handled in a professional and timely manner. More
I was introduced to the car that I bought by Ron Pink, he was helpful and kind which brought be back the next day. Ron was not available the day I went to go purchase but I liked the vehicle he introduced m was helpful and kind which brought be back the next day. Ron was not available the day I went to go purchase but I liked the vehicle he introduced me too so much, I didn’t want to see it go. The day I purchased my Vehicle I worked with Patrick Grady. He worked with me to get me into what me and my wife would consider to be our dream car. I was very happy with him and the sales team. I would recommend them to friends and family. The only negative service I had was with the financing manager, Damir Viso. We had a nice conversation before we got down to business. I understand the concept of selling extended warranty packages and service packages but when I kindly decline don't make me feel bad about it. The remark i didn't care for was when Damir Viso said is your wife or father in-law going to pay for your car when something goes wrong with it? After I just said I talked to my dad, father in-law and my wife for additional advice they said to pass on the extended packages. In my opinion it was unprofessional and made the rest of the closing process uncomfortable. Thank you again to Patrick & Ron for making the first part of the buying process enjoyable. More
Mark Huss was very helpful to us. We wanted a car that Dewey Ford did not currently have on the lot. Mark found the one we wanted in Illinois. He had it shipped to Ankeny & we had a beautiful new car wi Dewey Ford did not currently have on the lot. Mark found the one we wanted in Illinois. He had it shipped to Ankeny & we had a beautiful new car within days. I would definitely recommend Dewey Ford & especially Mark Huss. More