Dewey Ford
Ankeny, IA
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Don took the time to listen to what I wanted, was willing to work with me to get a payment that I would like. Everyone at Dewey Ford has been very helful and kind and made me feel very important. I know th to work with me to get a payment that I would like. Everyone at Dewey Ford has been very helful and kind and made me feel very important. I know that they will be there to answer any questions long after the sale. More
Ben and Alli were both friendly, helpful,and professional. They took the time to explain things fully until we had no more questions. The entire process went very smooth. professional. They took the time to explain things fully until we had no more questions. The entire process went very smooth. More
The customer service was great. Everybody in the dealership was very friendly. I did have a problem with the battery in the car when I first received it. The price was also a little more than I was dealership was very friendly. I did have a problem with the battery in the car when I first received it. The price was also a little more than I was looking to spend but that really has nothing to do with the dealership. Overall my experience was very good and I would recommend the dealership to others. More
I was very happy with all the arrangements as David had to find the pickup i wanted and bring it to ankeny. The used car I had I bouth at Dewey Ford about six or seven years ago. to find the pickup i wanted and bring it to ankeny. The used car I had I bouth at Dewey Ford about six or seven years ago. More
When we arrived at Dewey Ford we were welcomed by many smiling workers, it was very welcoming. Ben Praska helped us and he was very nice. He got us the best price on a vehicle smiling workers, it was very welcoming. Ben Praska helped us and he was very nice. He got us the best price on a vehicle More
It was the best buying experience I've ever had with a car. They were friendly, knowledgable, and understanding. I got a great car at a great price. When I had a couple of follow up questions after the sa car. They were friendly, knowledgable, and understanding. I got a great car at a great price. When I had a couple of follow up questions after the sale; they promptly answered my calls and got me the item or information I wanted. I would strongly recommend them to anyone. More
andrew was fantastic, it felt like he was working to help me, not just make a sale. and that is, without a doubt, a welcome change from what i usually find at other dealerships. me, not just make a sale. and that is, without a doubt, a welcome change from what i usually find at other dealerships. More
I was encouraged to put "excellent" for all of the categories and if not, give them a call to make it right. I think that does show they are committed to customer service. Fortunately I think they the categories and if not, give them a call to make it right. I think that does show they are committed to customer service. Fortunately I think they probably earned the rating. I went in to look at a Ford Focus but they were out of the Focus (end of the month and memorial day) so I ended up getting a Fusion and LOVED it! I was surprised at the amount I received for my trade-in and they were able to work with me on price and payments. The people were all great and I would return in the future. My only 'minor' issue was how pushy the finance was for the extended warranty and all the after sales 'extras' but the finance dept was able to help me save a few extra bucks a month. Certainly returning next time and would recommend dealership! More
I visited Dewey Ford in Ankeny, Iowa to look at a car in their lot. I was not in any hurry to purchase a new car but needed something before winter hits. Beau Nielsen was super helpful, positive and infor their lot. I was not in any hurry to purchase a new car but needed something before winter hits. Beau Nielsen was super helpful, positive and informative. He was not pushy at all but did work hard to understand and meet all of my goals (price & quality specifically). There were a few follow up items that I expected to need to remind Beau about. However, he was several steps ahead of me. Much to my surprise, he had taken care of everything! Beau was very easy to deal with, as his personality is very easy-going and pleasant. Not like the typical high-pressure salesman. I plan to work with Beau in the future and tell everyone I know that they should do the same. It is so difficult to find a salesman that you trust, so I feel compelled to share his name. More
The sales person was knowledgable and very friendly. I had two issues about the car that needed to be corrected which Jebb took the information one was a small door dent in the right rear fender and some had two issues about the car that needed to be corrected which Jebb took the information one was a small door dent in the right rear fender and some scratches on the radio face plate. Both issues where taken care of immediately. More