Dewey Ford
Ankeny, IA
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I was asked by a family member to find them a Mustang. I had a poor experience at Gabus (twice) with no help. Not at Dewey, within a minute or two Brett asked very politely if I needed any help. I explained had a poor experience at Gabus (twice) with no help. Not at Dewey, within a minute or two Brett asked very politely if I needed any help. I explained that I was looking for a red Mustang and so we went in to take a look at the inventory. We found one, but couldn't actually locate the vehicle. It ended up looking black instead of red, but Brett stayed with us. The first visit was a couple of hours, but Brett was very helpful and didn't seem to mind. The next day we came back so that the family member could test drive the car. Brett was still very helpful and didn't pressure us, even offering to let us take the car for the weekend. After deciding on that car we went back a few days later to sign paperwork. Their price was actually $500 less than Gabus for the same car on top of the excellent service. Nick, the delivery coordinator also set up the car on the Sync website, something Gabus never did. I would have given a 5 for quality of work, however, I noticed a mark on the paint later when it was home. It looks like whoever buffed the paint put a little too much angle on the wheel and skipped it across the paint. Not a major issue, just an annoyance. I am sure there won't be an issue having them fix it. More
Recently purchased a 2012 Focus from Beau Nielsen. From the moment we walked on the lot till we were done with the sale our entire experience was awesome. The wait wasn't too long, and my wife is very plea the moment we walked on the lot till we were done with the sale our entire experience was awesome. The wait wasn't too long, and my wife is very pleased with her car. The aftermarket sales and new car orientation we recieved were excellent. It is nice to see someone take the time to explain their product. This is my third purchase from Dewey Ford, and certainly not my last. Outstanding job to Beau and everyone involved with the sale. More
Brad was Amazing he took very good care of me considering my circumstances weren't so great! Very friendly and super easy to talk to! Shawn in finance also did a great job! They worked a great deal out for my circumstances weren't so great! Very friendly and super easy to talk to! Shawn in finance also did a great job! They worked a great deal out for me! Christina did a great job explaining all of the features of the car while my 3 yr old was in the back seat screaming what Christina was saying very patient! :) I LOVE my new car! I am very grateful for all the hard work and searching they did for me! :) More
It was a Saturday afternoon on a July 4th weekend and we showed up unannounced to take a look at a new truck. Took a test drive and sales consultant did everything to facilitate a sale that day. It takes showed up unannounced to take a look at a new truck. Took a test drive and sales consultant did everything to facilitate a sale that day. It takes time to buy a vehicle but the Dewy staff - from sales manager, finance manager, accessory manager - took the stress out of it and got me down the road that day before closing. Was able to get a bed cover and bug deflector installed late that Saturday. I actually enjoyed this buying experience. The Dewey staff was pleasant, patient and professional, never pushed. Even sold me an extended service plan, primarily by letting me conclude that it would be good insurance for piece of mind later on. I have never bought those plans before and resisted the push put on by dealerships. Again, no pushing here. I will definitely look at Dewey for future transportation needs. More
My sales rep Steph really worked her tail off to make a me happy. She worked for 2 months to find my truck. She found it in another state and had it here within a few days. A few problems arose and me happy. She worked for 2 months to find my truck. She found it in another state and had it here within a few days. A few problems arose and Steph handled it like a champ. Bypass everyone and go strait to Steph Ballard. She's honest, bright, hard working and fun to work with. There is not a bump in the road she can't handle. Glad I gave her the chance to show her true colors. I think you will also find she is as good as it gets. Wife loves the truck, see you soon for another! More
Everyone at Dewey was very helpful in assisting me with my first car purchase. Tyler was very professional and listened to my vehicle needs, ultimately finding me a great match! Justin went over all the c my first car purchase. Tyler was very professional and listened to my vehicle needs, ultimately finding me a great match! Justin went over all the car features with me, making sure I knew how to use everything. Overall, a great experience! I will recommend Dewey to others. More
I purchased a new 2011 Ford Escape Limited 4x4 on June 30, 2011. My sales person was Dave Geyer and he was awesome. He was able to get the exact vehicle in the color I wanted with the options I wanted. 30, 2011. My sales person was Dave Geyer and he was awesome. He was able to get the exact vehicle in the color I wanted with the options I wanted. I was treated very fairly on my trade-in (I received the full NADA Average Trade-in Amount). I accidently left my 6 year old son's Nintendo DS in the vehicle I traded in and Dave gave me a call at 9:00 at night to let me know that he found it in the vehicle. I'm very greatful for him calling me on this. Rob Hinds did the financing for me and he was great. I financed with Ford Credit and I received $3,500 rebates as well. He explained everything to me and really appreciate how helpful he was. I closed on my loan and pickedup my new vehicle on the very last day of the month, which is typically the business day of the month for a dealership and they gave me plenty of time to go over things even though I know they were very busy. I would most definately recommend Dewey Ford. My next vehicle will also be purchased from Dewey Ford. Gary Brown More
Dewey Ford is a very competative sales office. They have the best selection of vehicles with options in the local area. Everyone on the Dewey team greeted us friendly and let us know they were there to help the best selection of vehicles with options in the local area. Everyone on the Dewey team greeted us friendly and let us know they were there to help. In addition to that they also were rather pushy and our salesperson told us that he was selling us a car! Well, he did after price haggling, which was a good price. When we thought all was done he came back and said actually to get the price he quoted us we had to take out a Ford loan. We were told we only had to have the loan for 4 months and then pay it off. We agreed (not sure why). Patrick is a very good salesperson to get the sale, but you have to be very quick to not get caught up in the "web". After we signed the deal he was gone and we then went through several other people who did the financial, selling all the extras (credit insurance, extended warranties, maintence, etc.), instructions on the all the options and so forth. Even if you say no up front you have to listen to thier sale talk. I can't say I wouldn't recommend them but be sure to never let your guard down. More
Everyone did a great job. Attention to detail, friendliness, communication, which was complete and concise. Thorough explanation of features included with the vehicle and suggestions for care/mai friendliness, communication, which was complete and concise. Thorough explanation of features included with the vehicle and suggestions for care/maintenance. It was made clear that they cared about the overall experience, wanted us to enjoy our purchase and would work to address any problems or concerns. More
Greg did a very good job, he didn't push to get the deal done. When I said I had more pickups to look at he was ok with that. He is easy to work with and I thank him for it. Great place to buy. done. When I said I had more pickups to look at he was ok with that. He is easy to work with and I thank him for it. Great place to buy. More