
Dewey Ford
Ankeny, IA
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My initial plan was to shop around the area Des Moines Ford dealers to find a vehicle that fit me. When I walked into the dealership and met Randy, that plan changed a bit. He was genuine, honest, and m Ford dealers to find a vehicle that fit me. When I walked into the dealership and met Randy, that plan changed a bit. He was genuine, honest, and made me feel very comfortable. I gave him the parameters I was searching for, and he made it work. By the time we finished our test drive, I had no further plans to see anyone else. And that day I purchased my vehicle. I am happy with my purchase, a 2011 Ford Edge. Randy was very knowledgable on the product and the industry. The business manager in the branch, Zach, was very passionate about his end of the job. He was also a candid, genuine person, and I was glad to work with him as well. More
I purchased a Ford Mustang for my son after about one year of looking around at other dealerships. My son found a car with the miles, year and features he wanted on line. The internet sales representat year of looking around at other dealerships. My son found a car with the miles, year and features he wanted on line. The internet sales representative was very responsive and went the extra mile to help him before we arrived at the dealership. The sales representative, Peter Lucas, was very respectful of my teenage son buying his first car. There was the usual negotiation of price, but they were reasonable about disclosing their cost and what a reasonable profit should be. There were the usual charges of paperwork fee, license fee, cost of going to their shop as a trade in, and a new one of identity theft charge. Still the price ended up below blue book. The car runs nice and no surprises. We returned a couple weeks later to pick up some floor mats and arrived a few minutes after closing time. The employees were nice enough to keep the shop open to get us the mats so we did not have to make another trip. Overall, this was a great experience and we have a good car at a reasonable price. We would definitely recommend Dewey to others. More
We were not pressured in any way by anyone, which was very important to us. Rick listened to what we wanted and he got us what we wanted. Zach found us a lower rate then we found for ourselfs and we ha very important to us. Rick listened to what we wanted and he got us what we wanted. Zach found us a lower rate then we found for ourselfs and we hadn't even asked him to do that. Our entire experience was the best! I can speak for my husband and myself when I say we would highly recommend buying a car at Dewey Ford! More
We were looking for a vehicle and Kyle was able to answer all our questions and did not pressure us into making any decisions during our visit to the dealership. After checking out other dealerships we came all our questions and did not pressure us into making any decisions during our visit to the dealership. After checking out other dealerships we came back to Dewey to purchase a vehicle that fit our needs and budget. Every employee we came into contact with at Dewey Ford was very friendly and courteous. We will continue to due business at this dealership. More
Kevin Gascon was such a delight to work with. working together we found the perfect new Edge for me. He had the most patience and treated me like his top priority. He has a great sense of humor and was s together we found the perfect new Edge for me. He had the most patience and treated me like his top priority. He has a great sense of humor and was so easy going. This new purchase is my third Ford and I look forward to working with Kevin Gascon in the future. I also worked with Zach Battani, Finance Staff, who was extremely friendly, beat the best interest rate I could find and helped me get my payment less than I was originally quoted. Harley Deems worked to keep my business. What a great team. More
The salesperson Rick Pattison was very professional. He went out of his way to answer our questions and to find the car that matched our needs. The presentation of the car at delivery was excellent. In a went out of his way to answer our questions and to find the car that matched our needs. The presentation of the car at delivery was excellent. In all it was a great experience. More
My experience with Dewey Ford fabulous. Its very rare to find such great customer service anymore. Dennis was very friendly and willing to work with us to make sure we could get a great deal on my Ford Tau find such great customer service anymore. Dennis was very friendly and willing to work with us to make sure we could get a great deal on my Ford Taurus. Since my purchase he has called me and make sure I am completely happy. Stephanie was extremely friendly with all the paperwork and to top it all off they had Justin show us how to work everything in the car. What a wonderfull treat! I have recommended Dewey Ford to many people since. I cannot say enough great things about them! More
Dewey Ford was a first time visit. We were greeted by a huge smile and a warm hand shake. This young man was Kevin and he was on his way to making our visit a pleasant one. His information about the car huge smile and a warm hand shake. This young man was Kevin and he was on his way to making our visit a pleasant one. His information about the car we were interested in was very helpful and there was no pressure to buy. We found the car we were happy with and must say, we have never left a dealership with a car the same day but we did. Our experience with Kevin and the Dewey Ford sales staff was spot on. Thank you More
I was surprised by the dealership from the first moment we got out of our car. My husband is a farmer and was dressed in coveralls that were filthy with a flannel shirt with a rip the size of a deck of ca we got out of our car. My husband is a farmer and was dressed in coveralls that were filthy with a flannel shirt with a rip the size of a deck of cards. I bet him money that no one would even talk to us. I couldn't have been more wrong. An energetic young man with a big smile walked across the parking lot within moments of our arrival. Not only did we arrive close to the closing hour, but on New Years Eve, none the less. He made us feel that time was not important and he did not once look at his watch or even appear in a rush to get out of there. He had a fantastic sense of humor and worked tirelessly to make sure we felt we were valued and got a worthwhile deal. In fact, we were so impressed that we bought 2 vehicles from him that evening. This was the first time that we walked away from a vehicle purchase hoping he made a good commission. I have nothing but great things to say about Dewey Ford and the associates who work there. I will absolutely look for Ben at Dewey's when we are ready to buy again. More
This by far has been the best buying experience. No pressure from sales he let me take my time even let me take the car for the day to do my running around town just to make sure I really enjoyed the c pressure from sales he let me take my time even let me take the car for the day to do my running around town just to make sure I really enjoyed the car. The car was spotless I didn't even have to come home to clean it which was nice. Make sure you deal with Brett McLean he is the best More