Dewey Ford
Ankeny, IA
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I was looking for a specific car, make, color, etc. Dewey Ford had a great website that made it easy for me to find the car I had in mind. I called Ron Pink and he had the car warmed up and waiting for me to Ford had a great website that made it easy for me to find the car I had in mind. I called Ron Pink and he had the car warmed up and waiting for me to drive. My wife and I had looked at Dewey about a year earlier, and worked with Ron. He was not pushy and really made us feel comfortable about returning to Dewey when we were ready to purchase a vehicle. The only thing that kept me from buying my dream car was the price, and I feel they met me at a fair compramise. I would not hesitate sending a friend to Dewey or Ron Pink for their next car purchase. More
On 3-8-12 at Dewey Ford in Ankeny I had a pleasantly smooth vehicle purchase thanks to salesman Ben Praska. Ben did his homework before my arrival and had several F150s that met my search criteria lined smooth vehicle purchase thanks to salesman Ben Praska. Ben did his homework before my arrival and had several F150s that met my search criteria lined up for me to drive. He has excellent customer relationship skills, and worked hard to find me the right F150. It was the easiest new vehicle purchase I've ever made. There was a slight issue with the delivery prep of my truck, as the under-coating that Dewey applied had over-spray all over the chrome step bars and chrome exhaust tip extension. On both the day I took delivery of the F150, and a follow up day when I picked up the truck after Kelly in the aftermarket/delivery office arranged to have the undercoat cleaned off of these areas, there were greasy/dirty hand prints on the interior of the driver door, steering wheel, and a gob of greese on the lid of the center console. I was satisfied with the efforts Kelly arranged to fix the over-spray, but am disappointed that there apparently is a lack of concern for cleanliness inside a customer's brand new vehicle. Overall, I'll definitely be back for future vehicle purchases from Ben Praska and Dewey Ford in Ankeny. More
Ben was outstanding to work with. This was the simplest new car purchase my wife and i have ever made. No haggling, just gave him the price we were willing to pay at the interest rate we wanted and he mad new car purchase my wife and i have ever made. No haggling, just gave him the price we were willing to pay at the interest rate we wanted and he made it happen. I would recommend Ben and Dewey Ford to everyone. More
Was the best experience i have had at a dealership. John was very good to work with. It is a pleasure to drive my new Jeep! Will definitly return. Was also impressed by all the friendly people that work was very good to work with. It is a pleasure to drive my new Jeep! Will definitly return. Was also impressed by all the friendly people that work there. So thank you. Betty Grife More
We recently purchased a 2012 Edge from Ben Praska. Ben was very knowledgeable and professional in helping us find the right vehicle. The entire staff that we worked with was very professional and friendl was very knowledgeable and professional in helping us find the right vehicle. The entire staff that we worked with was very professional and friendly. Ben spent a lot of time showing us the different cars and options each had in determining what we wanted. We previously had a Ford Escape and he felt the Edge would suit us better and we are enjoying it. Thank you Ben and the other staff members! More
I had been working on getting a new Edge for six months and Ben found exactly the one I was looking for. He even went to Minnesota to get it! I was completely impressed with his professionalism, friendli and Ben found exactly the one I was looking for. He even went to Minnesota to get it! I was completely impressed with his professionalism, friendliness and knowledge of the vehicles. He worked with his manager and they were able to get the payments where I needed them to be. Then Stephanie was able to find the best financing for us and was also very knowledgeable in every aspect of it. We were able to find the best warranty to fit our needs as well. Thank you Ben and Stephanie! More
zach and his team were very helpful and friendly and helped me find the right car...i love the service and the car and would buy from dewey again..would and have recommended dewey to other people helped me find the right car...i love the service and the car and would buy from dewey again..would and have recommended dewey to other people More
I was suprised at how easy they made buying a new car. This was my first new car and I'm 45 years old.Zach found me a loan even though my credit isn't great and a payment I could afford. Ron was able to f This was my first new car and I'm 45 years old.Zach found me a loan even though my credit isn't great and a payment I could afford. Ron was able to find me what I was looking for even though he didn't have one on the lot. More
I'd like to start this review with two caveats, first, we've actually bought a vehicle from Dewey Ford before (~5 years ago) so I felt comfortable visiting them again, and second, this review is not so mu we've actually bought a vehicle from Dewey Ford before (~5 years ago) so I felt comfortable visiting them again, and second, this review is not so much a negative review for our salesperson Kyle Brown, as it is for the sales manager we dealth with the night we visited, Todd Prall. Kyle was very helpful and seemed willing to work with us. I was interested in a 2009 Ford Flex and had done my research on price and sales. We stopped in to look at a specific vehicle and with a specific price in mind (after doing comparables shopping online). After meeting Kyle and conducting a vehicle inspection and test drive, we sat down to talk numbers, and I presented Kyle with the comparables I had found. Kyle said he'd like to work with us to help us match some deals we found online and we were encouraged by this. I had VIN numbers for him to look up for the comparables I brought in. He then introduced us to his sales manager Todd Prall and Todd said he'd go look at the numbers. A while later, Kyle returned and he pointed out a few differences between the vehicle we were looking at and the comparable I was bargaining against. I understood the differences and asked him what he could do for us. He went back to talk with Todd and after another long while later, both returned. Todd basically told us that they did not have a lot of room to negotiate in the sales price and I asked what numbers they were thinking and he returned back the same number that Kyle quoted us at the start of the night. Needless to say, I was a bit shocked and confused. If they didn't have any room to negotiate (which I doubt considering the prices I was seeing online, the sales rate for the Ford Flexes, and the fact that they got this vehicle off lease at a dealer auction) they should have told me that upfront and not wasted our time that night. Honestly, had they been willing to negotiate the price at all, we probably would have been willing to deal. Thankfully, they were not, and we were able to get a much better deal for a newer Flex by driving a little bit and negotiating with a Ford dealership in Leavensworth, KS, who was a little more realistic about things. I wanted to write this review to point out the fact that their sales manager might have cost our salesman Kyle Brown a sale that night. I have bought from Dewey before, but not again, as the interaction we had that night left a bad taste in our mouths. More
I had the best experience at Dewey Ford with Beau and Andy. They were two of the nicest and most professional people I have ever had the opportunity to work with. When others said "no", they said "Let's Andy. They were two of the nicest and most professional people I have ever had the opportunity to work with. When others said "no", they said "Let's see what we can do!" and they did! Some said "You will have to wait until Monday" but these two got me in to a car that I LOVE on the same day I came in! Andy's follow up after the sale has been phenomenal and I would feel comfortable going in on my own and buying a car from these two any time! They didn't just give me a car that I love. They gave me a safe and reliable mode of transportation for myself and, more importantly, my daughter! I appreciate everything that these two did for me and I will be sending everyone I know in to see these guys! Thank you so much for everything! More