
Dewey Ford
Ankeny, IA
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Andy was very knowledgeable. We took our time and test drove several dealerships. He even logged onto the computer and looked at the competitions inventory for us to compare. The only problem with our e drove several dealerships. He even logged onto the computer and looked at the competitions inventory for us to compare. The only problem with our experience was the wait time it took to get started on the paperwork. More
HERB MILLER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cant say enough about this guy :) He was everything that anyone wants when th MILLER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cant say enough about this guy :) He was everything that anyone wants when they are purchasing a new vehicle. I called him the day before and set up an early 8:30am appointment to see him and test drive a car I seen online. We live about 1 hr 45 minutes away. We came in early and was unsure what we were buying that day. All we knew was that we needed used, good gas mileage and low miles. We test drove 3 cars that morning. All in which he drove up for us and parked. Doing this all for us while it rained! We took all morning to decide what it was that we wanted and he was the most patient person I have ever seen. He sat with us, went over options and was friendly as can be. He told us a few person things about himself which made us feel RIGHT AT HOME. He worked hard for us to get into the vehicle we choose all while doing it in our budget. We were there over the noon hour and had our 2 kids with us. Herb even went and got our kids Burger King WOW that has never happened. Once again I cant say enough about this guy. We had no hassels at all with our experience and will definately return to buy our next vehicle when I graduate nursing school all because of Herb! We hope you are still there when we come back Herb WE LOVE YOU. Thanks so much :) More
Ron Pink was excellent and made our expierence great! We couldn't have ask for anything better! We will definitely refer our friends and family! couldn't have ask for anything better! We will definitely refer our friends and family! More
Our experience at Dewey Ford was rewarding from beginning to end. Ben Praska answered all questions and was very personable, not pushy or insistent. We were also pleased with Stephanie Alber who did a grea to end. Ben Praska answered all questions and was very personable, not pushy or insistent. We were also pleased with Stephanie Alber who did a great job finding us the best loan/interest available and suited to us. She as well was helpful and knowledgable about all financial questions, warranty and "extras." She was pleasant and personable, she seemed to enjoy her job and it showed with her positive attitude and smile. Josh Reinhart was our delivery coordinator. He was very helpful as he showed me all of the "gadgets" and how they worked. He definitely knows what he is talking about! He gave me his card and encouraged me to call if I had any questions, he was very confident in himself and his knowledge. As we were waiting for paperwork one of the business managers came by to thank us for our business and asked if we needed help with anything else. What I liked most was that at each encounter we were asked if we were being treated well, did we have any concerns that needed addressed and please let them know so they could be rectified. They all had a nice, firm handshake and smile to greet us, and the same before we left. Very pleasant experience! Jim and Lainey Russell More
Ron done a very good job showing my wife and I first the new Fusion cars, then the used cars. Ron was very knowledgeable and helpful in finding us a great car. Thank you, B&L new Fusion cars, then the used cars. Ron was very knowledgeable and helpful in finding us a great car. Thank you, B&L More
Peter Lucas was superb as a sales person. However, I do not know the name of the person who did the final paper work - I did not appreciate his trying to shove all the extras (add'l warranties etc) down my not know the name of the person who did the final paper work - I did not appreciate his trying to shove all the extras (add'l warranties etc) down my throat. Why can't people accept the answer no - instead of going on and on and on trying to get you to purchase more things? I also was not happy after I decided to buy that I had to wait 3 hours before everything was completed - I had an 80 mile drive to get home and sitting around is not exactly my cup of tea - it was so late (got home at 9:00 P.M.) and was unable to eat before then because I have night blindness and had to get home before dark. I kept telling the guy that did the final paperwork I just wanted to get done and get out of there so I could get home because of my night blindness. It is questionable as to whether I would recommend this dealership because of having to wait so long and the way the personnel with the final paperwork was so pushy. I do, however, recommend Peter Lucas. More
I was looking to buy a 2012 Ford Super Duty and checked with three different dealers. Ron Pink at Dewey Ford had the best price along with knowledge of what he was selling. It was a great experience over with three different dealers. Ron Pink at Dewey Ford had the best price along with knowledge of what he was selling. It was a great experience overall and Ron Pink is what I would call a great salesman. So many today don't know their product or care after you have purchased the vehicle. If you are looking for a new or used Ford I would recommend Ron Pink at Dewey Ford. More
Very friendly, courteous, and prompt! I was very pleased with the level of service provided, the breadth of knowledge of the sales person, and variety of inventory that I was interested in. I was most pleas with the level of service provided, the breadth of knowledge of the sales person, and variety of inventory that I was interested in. I was most pleased with the non-pressure sales environment at Dewey! More
I gave Dewey Ford the ratings I did because the when I noticed two minor things wrong with the vehicle I was looking at it was offered to be fixed before I pickup the car. A lot of negotiating was done to noticed two minor things wrong with the vehicle I was looking at it was offered to be fixed before I pickup the car. A lot of negotiating was done to make the price that worked for me the price that they were offering. We picked a salesman from a referral and I would refer him to anyone. More
Great place to purchase a vehicle. Ron Pink and Stephanie Alber are great people with great people skills. Overall experience was great. Will return in the future no doubt. Alber are great people with great people skills. Overall experience was great. Will return in the future no doubt. More