Dewey Ford
Ankeny, IA
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Herb was very knowledgable about his products. I came in to look at a new explorer but realizing my needs he found me a used 2011 traverse that fit my needs perfectly. Thank you to look at a new explorer but realizing my needs he found me a used 2011 traverse that fit my needs perfectly. Thank you More
Great experience overall, Herb and Roger were extremely helpful and patient, in the span of two days I was in and out because of my work schedule and both of them kept me informed and updated throughout th helpful and patient, in the span of two days I was in and out because of my work schedule and both of them kept me informed and updated throughout the whole process. Drove home happy in my new truck on the second day. More
I was involved in an accident on Sunday Dec 2. and needed a car ASAP. This would be the first time I bought a car without the help of my parents or any family member and I was slightly nervous and upset abou a car ASAP. This would be the first time I bought a car without the help of my parents or any family member and I was slightly nervous and upset about the current car my insurance had just totaled. I had looked online for Ford Taurus’s for sale. Out of all the cars I found, the 2 that I was interested in were the lowest price and seemed like the best deal at Dewey Ford compared to everywhere else. Herb was the sales man that I was transferred to when I called Dec. 4 and asked if I could set up an appointment to look at it more closely. Herb called me the next day to verify that I was still coming and was very cheerful when I arrived the next evening (Dec. 5). The first car I was looking at had unfortunately been sold but the gray 2011 Ford Taurus was still there. We immediately went for a test drive. He was very friendly, in a great mood, very personable, and genuinely appeared to want to get me the right car at the right price. I never even had to ask for the Car Fax nor did he hide that it had been involved in a minor accident. He showed me everything that Dewey Ford's shop had fixed/maintenanced on the car, also. I had to go to work later that evening and Herb offered to come in on his day off to make sure that the sales process went smoothly. When I arrived the next morning, he went through all the paper work with me and set me up with others who helped to get my car financed and other additional services that I could get with my car. We did find that the keyless pad wasn’t working correctly and Doug McGrew said it would be fixed when it came in to get the other services done. My schedule is rather full as I work about 12 hours every day, so Herb offered to pick my car up for me and drop it back off for me when it would be serviced. I met with Todd to get all my finance issues worked out. He found the best loan for me and answered my many questions I had. To finish it all off, Herb drove my rental car back to Enterprise and made sure that I had everything taken care of before I left. This was an overall great experience and I will definitely recommend Dewey Ford to any person I know looking for a vehicle! Thank you for the great sales people you have at Dewey Ford! More
I recently purchased a used 2011 Ford Fusion at Dewey and worked with Adam Ratzlaff who I met this summer at a wedding reception. When I called him 3 weeks ago to let him know I was ready to look at vehicle worked with Adam Ratzlaff who I met this summer at a wedding reception. When I called him 3 weeks ago to let him know I was ready to look at vehicles, he remembered me immediately and invited me to come in at my convenience. I went over one evening and kept him late, past closing, but he never made me feel like i had to rush. We test drove 3 vehicles and the 3rd one is the one I purchased. Since it was going to be my wife's car, I got to bring it home overnight so she could test drive it the next day. That next day both my wife and I went to Dewey, worked out a great deal and started the paperwork. Again we were the last customers on the lot and it was a Friday night. Rather than keep their employees any later we were able to complete our paperwork and financing the next day. Chris Glenn the financing manager was a pleasure to work with and was straight-forward and very easy to work with. I know it's their job but during the whole process, I felt like we were their only and most valued customer! Jeff Champagne - Ankeny, IA More
My wife and I had the ultimate buying experience with Dewy Ford in Ankeny Iowa. This dealership had a large inventory and a very knowledgeable staff. The large inventory made our shopping convenient Dewy Ford in Ankeny Iowa. This dealership had a large inventory and a very knowledgeable staff. The large inventory made our shopping convenient for comparison and test driving. The staff was very knowledgeable in each area of modality which made our buying experience very swiftly, accurately, and professional. Our salesman, Dennis O’Meara, listened to our very specific needs and with out hesitation would educate us with the new options available. Mr. O’Meara took the time to show us vehicles with the latest options and demonstrated how the features worked. We discussed trade in value and never once did we feel pressured. In fact, we returned to the dealership three times before we made up our minds to purchase. Dennis was professional, honest, and displayed integrity. He encouraged us to be comfortable with our decision. It was Dennis why we returned to make our purchase. The next process was financing. Dennis introduced us to the people that we would be working with to make this deal happen. The finance person explained our rebate, trade-in value, and final cost to finance. Not once did we feel intimidated. We truly appreciated the fact that all the financial aspects were explained in detail and without any surprises. Dennis O’Meara is an extraordinaire salesman. We felt like Dennis had our best interest in mind. He truly believes in the customer, customer service and representing Dewy Ford. Dewy Ford is very lucky to have him as a team member. Robert S More
We Looked at vehickles in Ft. Dodge, Ames, and Ankeny. We Looked at vehickles in Ft. Dodge, Ames, and Ankeny. Dennis O'Meara was the first salesman that came to the lot to ask if he could help us, he We Looked at vehickles in Ft. Dodge, Ames, and Ankeny. Dennis O'Meara was the first salesman that came to the lot to ask if he could help us, he and the staff were helpful and pleasant to work with. They were also the first sales people that acted like they really wanted to sell us a truck. They went the extra mile and for the second time in 4 years sold us a new vehickle. They try very hard to meet any special needs and get you just what you want. A pleasure to do business with! Dan and Karen McGrane More
Jake Paskert worked with us to find just the right truck. I went to buy new but we found a used one with low mileage with everything I wanted and the price was right! Jake is a fine young man with the skills I went to buy new but we found a used one with low mileage with everything I wanted and the price was right! Jake is a fine young man with the skills it takes to excel in this business. He was very friendly and helpful, exceeding expectations of a car salesman. Any questions or concerns I had were handled be Jake immediately. I wish him the best in this competitive career. Also, this is the second F150 I have purchased at Dewey and their all around knowledge and customer service will keep me coming back. More
Partrick Grady and the staff who assisted me were much more than friendly and helpful. They seemed to actually care that they found the perfect car for my comfort and needs. I am happy to recommend Patri more than friendly and helpful. They seemed to actually care that they found the perfect car for my comfort and needs. I am happy to recommend Patrick and Dewey Ford to my friends and family. Thanks you so much! More
Everyone at the Dealership went out of their way to help us.Ron Pink and Harley Deems worked with me to get the best deal around for my new truck.The service dept.helped me come back to this dealership beca us.Ron Pink and Harley Deems worked with me to get the best deal around for my new truck.The service dept.helped me come back to this dealership because of the way they work out any problems I have had with other vehicles from this dealership. Great Dealership! More
It wasw very easy to work with these two gentlemen. They worked with us to make sure we got exactly what we were looking for and made sure that we were satisfied before we left with our new vehicle. worked with us to make sure we got exactly what we were looking for and made sure that we were satisfied before we left with our new vehicle. More