
Dewey Ford
Ankeny, IA
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Ron Pink and Harley were very friendly and great to work Ron Pink and Harley were very friendly and great to work with when i bought my new escape.I love the car and Ron made it very easy to ma Ron Pink and Harley were very friendly and great to work with when i bought my new escape.I love the car and Ron made it very easy to make a decision on and got me in and out with no problems. They explained every thing in detail on my suv and how it works. Thanks again and i will be telling everyone to go to Dewey Ford for their great service. More
Highest marks to Dewey Ford because they had the car as advertised and ready to show. Adam Ratzlaff, our salesman, was polished, professional, personable, and facilitated an extremely positive car-buying advertised and ready to show. Adam Ratzlaff, our salesman, was polished, professional, personable, and facilitated an extremely positive car-buying experience for us. The rest of the staff we had contact with was equally professional and great to work with. Although the pre-owned car is not a Ford product, Adam was fully acquainted with its features. When we picked up our new ride from Dewey, he had made certain it was detailed and it just shone. He took us out to our "new" GMC Terrain and gave us a brief but effective tutorial covering operation of the car's equipment such as auto close on the back door, mirror adjustments and heat features, heating and cooling system, stereo system, and window wiper functions. Post purchase, we have been watching prices on cars similar to our purchase and are completely confident that at Dewey Ford we found the right car for the right price. We are completely satisfied. More
We recently traded a vehicle and purchased a 2012 Dodge Durango Citadel from the Dewey team. Brett McLean was very helpful and patient as we drove 3 different vehicles and helped narrow our search to the Durango Citadel from the Dewey team. Brett McLean was very helpful and patient as we drove 3 different vehicles and helped narrow our search to the vehicle that best fit our needs and budget. he coordinated the delivery of a few "punchlist items" and followed up a number of times with us to confirm our satisfaction. Todd Prall was very professional and worked with us to get the most out of our trade-in and to feel satisfied with the best price on the new vehicle. we will be using Dewey in the future and will be recommending our friends and family to start their searches at Dewey Ford in Ankeny More
I hadn't been to a dealer for car purchase in over 20 years. I was looking for a certified used, low miles, good mileage vehicle. Due to my work schedule, my available hours don't always mesh with busine years. I was looking for a certified used, low miles, good mileage vehicle. Due to my work schedule, my available hours don't always mesh with businesses. Thanks to Dennis, and the team, the experience at Dewey exceeded my expectations. At another dealership, I was totally ignored. And at others the focus seemed to be for new sales. At Dewey I was greeted immediately and was with a sales rep within minutes. Dennis stayed nearly an hour after closing to give me more time for test driving. I returned the next day after having narrowed my options and being better prepared with budget considerations. They worked with me to choose the best vehicle and obtained the best financing for me. From beginning on Friday late afternoon, to completing the deal on Monday morning, they couldn't have been more accommodating. I feel safer in my new car than I've felt for over three years in my previous one. I am COMPLETELY satisfied. More
Patrick Grady went above and beyond to find the right car for me. He was very informative and answered all my questions and he took that extra mile to make sure I was satisfied and happy with my decision, for me. He was very informative and answered all my questions and he took that extra mile to make sure I was satisfied and happy with my decision, 2014 Ford Focus. The whole process from the moment I walked into Dewey Ford until my husband and I drove off the lot, the whole Dewey Ford Team and Patrick Grady made our experience buying a car an enjoyable event. I would like to extend a thank to the whole team for all their help as I greatly appreciate it. I have bought my last five cars and Dewey Ford and will continue to do so in the future. I never keep it a secret to my friends where I purchase my vehicles and will continue to recommend this dealership to them. More
overall had a good experience with a well informed and courtious salesman. All the we people that we delt with to buy our new Escape were well informed and courtious courtious salesman. All the we people that we delt with to buy our new Escape were well informed and courtious More
Save yourself the stress. Very dishonest. A few examples I Was told they do not negotiate price on pre-owned by salesman who also outright lied & told us unneccessary purchases were required. Uneducated wi I Was told they do not negotiate price on pre-owned by salesman who also outright lied & told us unneccessary purchases were required. Uneducated with the car buying experience he took us for things we didnt notice right away.( Keyless entry that doesnt work) We should have walked away. Now we are angry rather than the expected happy car buying experience. More
We bought the car from out of state over the internet through Brett McLean. When we arrived, the car was exactly as he promised and the price exactly what we agreed upon with no surprises. In their hea through Brett McLean. When we arrived, the car was exactly as he promised and the price exactly what we agreed upon with no surprises. In their heated delivery bay, Alli Perez took time to explain the features and made sure we were completely comfortable with it. All of the staff made us feel welcome and we were very happy we bought the car from Dewey Ford. More
Fantastic experience with Dewey Ford. I live 2 hours away with other local Ford Dealers but went back to Dewey Ford after they found and got me into a 2011 Ford Mustang, that first experience with them was with other local Ford Dealers but went back to Dewey Ford after they found and got me into a 2011 Ford Mustang, that first experience with them was really good, this one went over the Top they are just fantastic, they got me into the vehicle we wanted and also the right price range, never pushy or misinformed on anything the whole time. Was even close to closing time and none of them ever worried about the clock the just focused on our needs. Thanks to Zack, Adam and Griffen. Roger & Kami Thenhaus More