Dewey Ford
Ankeny, IA
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I hadn't been to a dealer for car purchase in over 20 years. I was looking for a certified used, low miles, good mileage vehicle. Due to my work schedule, my available hours don't always mesh with busine years. I was looking for a certified used, low miles, good mileage vehicle. Due to my work schedule, my available hours don't always mesh with businesses. Thanks to Dennis, and the team, the experience at Dewey exceeded my expectations. At another dealership, I was totally ignored. And at others the focus seemed to be for new sales. At Dewey I was greeted immediately and was with a sales rep within minutes. Dennis stayed nearly an hour after closing to give me more time for test driving. I returned the next day after having narrowed my options and being better prepared with budget considerations. They worked with me to choose the best vehicle and obtained the best financing for me. From beginning on Friday late afternoon, to completing the deal on Monday morning, they couldn't have been more accommodating. I feel safer in my new car than I've felt for over three years in my previous one. I am COMPLETELY satisfied. More
Patrick Grady went above and beyond to find the right car for me. He was very informative and answered all my questions and he took that extra mile to make sure I was satisfied and happy with my decision, for me. He was very informative and answered all my questions and he took that extra mile to make sure I was satisfied and happy with my decision, 2014 Ford Focus. The whole process from the moment I walked into Dewey Ford until my husband and I drove off the lot, the whole Dewey Ford Team and Patrick Grady made our experience buying a car an enjoyable event. I would like to extend a thank to the whole team for all their help as I greatly appreciate it. I have bought my last five cars and Dewey Ford and will continue to do so in the future. I never keep it a secret to my friends where I purchase my vehicles and will continue to recommend this dealership to them. More
overall had a good experience with a well informed and courtious salesman. All the we people that we delt with to buy our new Escape were well informed and courtious courtious salesman. All the we people that we delt with to buy our new Escape were well informed and courtious More
Save yourself the stress. Very dishonest. A few examples I Was told they do not negotiate price on pre-owned by salesman who also outright lied & told us unneccessary purchases were required. Uneducated wi I Was told they do not negotiate price on pre-owned by salesman who also outright lied & told us unneccessary purchases were required. Uneducated with the car buying experience he took us for things we didnt notice right away.( Keyless entry that doesnt work) We should have walked away. Now we are angry rather than the expected happy car buying experience. More
We bought the car from out of state over the internet through Brett McLean. When we arrived, the car was exactly as he promised and the price exactly what we agreed upon with no surprises. In their hea through Brett McLean. When we arrived, the car was exactly as he promised and the price exactly what we agreed upon with no surprises. In their heated delivery bay, Alli Perez took time to explain the features and made sure we were completely comfortable with it. All of the staff made us feel welcome and we were very happy we bought the car from Dewey Ford. More
Fantastic experience with Dewey Ford. I live 2 hours away with other local Ford Dealers but went back to Dewey Ford after they found and got me into a 2011 Ford Mustang, that first experience with them was with other local Ford Dealers but went back to Dewey Ford after they found and got me into a 2011 Ford Mustang, that first experience with them was really good, this one went over the Top they are just fantastic, they got me into the vehicle we wanted and also the right price range, never pushy or misinformed on anything the whole time. Was even close to closing time and none of them ever worried about the clock the just focused on our needs. Thanks to Zack, Adam and Griffen. Roger & Kami Thenhaus More
These people treat me like family when I'm there. I've been looking for a car and been to a few dealerships but none of them made me feel like the Dewey Ford Team. They searched the lot to find the I've been looking for a car and been to a few dealerships but none of them made me feel like the Dewey Ford Team. They searched the lot to find the car with exactly the options I wanted and then made it fun. Not the hassle and pressure of buying a car. I've always driven Chevy's but my husband always drove Fords so I went in to give them a shot. Love, love, love these people. So fun and kind. Love my car! Just wish it wasn't so messy outside as I don't like it to be dirty! Will buy from them in the future! It's a promise. Sincerely Diane Mihalovich Ankeny, Iowa Please don't send me any e-mails. More
Multi point inspection supposed to include topping off the fluids. My coolant was really low (below min line) and I expected it to be topped off. But I saw the same level of coolant after I got back home the fluids. My coolant was really low (below min line) and I expected it to be topped off. But I saw the same level of coolant after I got back home though there was a green check box marked on the check list next to the "coolant". If you don't think you should be topping off the coolant I at least expect you to bring to my attention that it is below the min level. Very poor service. Now I’m concerned if I got the proper inspection of my car at this dealership. More
We love our new truck! Wyatt found exactly what my wife and I were looking for. We were able to select the features we liked from the more expensive models and trim what we didn't need. Not everyone real and I were looking for. We were able to select the features we liked from the more expensive models and trim what we didn't need. Not everyone really needs heated and cooled seats or the option to reconfigure anything in your car with the push of a button. Wyatt located a model that was a perfect fit for us. More