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Dewey Ford

Ankeny, IA

3.7
529 Reviews

3055 Southeast Delaware Avenue

Ankeny, IA

50021

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Showing 529 reviews

March 02, 2014

I hadn't been to a dealer for car purchase in over 20 years. I was looking for a certified used, low miles, good mileage vehicle. Due to my work schedule, my available hours don't always mesh with busine More

by ctippins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Omeara
Mar 26, 2014 -

Dewey Ford responded

Thank you for sharing that with us. We are thrilled that we were able to surpass your expectations and that you feel safer in your new car. If you need anything else, please stop by or call.

March 02, 2014

Patrick Grady went above and beyond to find the right car for me. He was very informative and answered all my questions and he took that extra mile to make sure I was satisfied and happy with my decision, More

by pkmcguire60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in processing the loan papers
Mar 26, 2014 -

Dewey Ford responded

We are honored to have had you as a part of the Dewey Ford family for so long and look forward to many more years!

February 23, 2014

overall had a good experience with a well informed and courtious salesman. All the we people that we delt with to buy our new Escape were well informed and courtious More

by johno478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lucas
Feb 25, 2014 -

Dewey Ford responded

Thank you for sharing that and for choosing Dewey Ford, we will continue to strive to deserve and earn your business. Hope you enjoy your new Escape!

February 14, 2014

Save yourself the stress. Very dishonest. A few examples I Was told they do not negotiate price on pre-owned by salesman who also outright lied & told us unneccessary purchases were required. Uneducated wi More

by AverageCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Sexton, Steve Sexton
Feb 14, 2014 -

Dewey Ford responded

We're sorry to hear that you didn't have a satisfactory experience, and we hate the thought of you having left feeling like you weren't taken excellent care of. We want you to be happy with your purchase and to enjoy your new car. We would like to discuss what occurred to clear up any issues that still remain. Please contact our General Sales Manager, Harley Deems at 515-289-4949.

February 10, 2014

We bought the car from out of state over the internet through Brett McLean. When we arrived, the car was exactly as he promised and the price exactly what we agreed upon with no surprises. In their hea More

by bmac74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McLean
Feb 11, 2014 -

Dewey Ford responded

We're happy to hear that our efforts to make your car buying experience as smooth as possible worked. We hope that you enjoy your new car and don't hesitate to contact us if you need anything else.

January 26, 2014

Fantastic experience with Dewey Ford. I live 2 hours away with other local Ford Dealers but went back to Dewey Ford after they found and got me into a 2011 Ford Mustang, that first experience with them was More

by rogt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griffen, Adam Ratzlaff
Jan 27, 2014 -

Dewey Ford responded

We're so glad we were able to get you into the vehicle you wanted, at the price you needed. Our customers are our number one concern, so we are very pleased to hear you had a good experience. Please don't hesitate to contact us if you need anything in the future.

January 06, 2014

Ron was very helpful in figuring out my needs and wants and making it happen. :) He was very patient with me. I truly appreciate his service! More

by ibegambit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brant
December 15, 2013

These people treat me like family when I'm there. I've been looking for a car and been to a few dealerships but none of them made me feel like the Dewey Ford Team. They searched the lot to find the More

by mihalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Youngbear, Jonathan Schulte, Harley Deems
Dec 16, 2013 -

Dewey Ford responded

Thank you for sharing that! We're happy to hear that you had a great experience. We're sorry you felt your car wasn't as clean as you would like. Stop by anytime and get a car wash on us. We hope to see you soon.

November 19, 2013

Multi point inspection supposed to include topping off the fluids. My coolant was really low (below min line) and I expected it to be topped off. But I saw the same level of coolant after I got back home More

by therubytiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Johnson
October 03, 2013

We love our new truck! Wyatt found exactly what my wife and I were looking for. We were able to select the features we liked from the more expensive models and trim what we didn't need. Not everyone real More

by BrandonAmanda2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Madsen
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