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Dewey Ford

Ankeny, IA

3.7
529 Reviews

3055 Southeast Delaware Avenue

Ankeny, IA

50021

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Showing 529 reviews

July 01, 2023

Great group of people to deal with. Made my car buying a fun time. Give them a try. More

by murphy.x3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
josh ryan, Ron Brant, Matt Miller, Mike Allen, Scot Bergman
June 17, 2023

The dealership was super welcoming and the whole process was easy and quick! 10/10 recommend More

by holmes_mackenzie08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton in sales, Jake I’m finance
June 02, 2023

So back on December 1st 2022 I wrote a review about my daughter's purchase of a Kia Soul....to date Dewey Ford has NOT taken care of the problem and she is STILL having to try to get them to follow throug More

by macarolsmith8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
May 30, 2023

Very poor service. Scheduled an oil change at 9:00 am. I arrived at 8:45. 3 hours later my service was completed. This was "quick change" never once did anyone appro More

by tdk58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teri Saenz, Nathan Karr, Larry Thielen, Marcus Freund, John McCollum, Bill Doyle, Jason McNertney, Nick Deschane, John Bentley JR
May 05, 2023

Safety check apparently doesn't include working turn and stop lights on all rear lights. Right rear stop and turn light not working on used vehicle I just purchased. More

by rhackett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton (sales)****
March 08, 2023

This was the best car buying experience I’ve ever had. Chandra has an excellent understanding of customer service. More

by angilien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandra and Nic
January 28, 2023

They listen to what you want and don’t try to talk you into something else. Asked what options we wanted in a car and delivered on those items with a car on the lot. More

by Shirleympack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Myers
January 21, 2023

Great customer service . .very personable ..high recommend this staff..great experience.. easy to work with More

by Dixie cox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra plager
January 09, 2023

Alex, our salesman was very helpful and knew exactly what we wanted. Highly recommend!! They did a great job. More

by Dan.ren6231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex , Kevin Kauzlarich
December 01, 2022

My daughter bought a 2016 "certified" Kia Soul from Dewey Ford in ankeny iowa 3 WEEKS AGO...I had no idea they were so sneaky and greedy. The certified car she bought was using A LOT of oil and it turn More

by Macarolj
Recommend Dealer
No
Employees Worked With
Do not want to include a name at this time
Dec 08, 2022 -

Dewey Ford responded

Hello, Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent with us, and we are sorry to hear that your daughter's experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Thank you. Teri Saenz, General Manager tsaenz@deweyford.com

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