Dewey Ford

On 6/28/23, Dewey Ford Service, Ankeny, IA recommended the replacement of the DPF (Diesel Particulate Filter on my 2015 Ford F250 (est. $7500) I declined the repair deciding to get a 2nd opinion. I too the replacement of the DPF (Diesel Particulate Filter on my 2015 Ford F250 (est. $7500) I declined the repair deciding to get a 2nd opinion. I took my truck to an independent repair center. The DPF did not need replacement. The DEF (Diesel Exhaust Fluid) system needed repair in order to clean & regenerate the DPF. My truck’s emission system is functioning normally. I am very happy I didn’t trust Dewey Ford with this repair. I am $7500 richer & Dewey Ford is $7500 poorer. More

Great group of people to deal with. Made my car buying a fun time. Give them a try. Made my car buying a fun time. Give them a try. More

The dealership was super welcoming and the whole process was easy and quick! 10/10 recommend was easy and quick! 10/10 recommend More

So back on December 1st 2022 I wrote a review about my daughter's purchase of a Kia Soul....to date Dewey Ford has NOT taken care of the problem and she is STILL having to try to get them to follow throug daughter's purchase of a Kia Soul....to date Dewey Ford has NOT taken care of the problem and she is STILL having to try to get them to follow through with fixing the car. I remind you she purchased an almost $4500 warranty in addition to the fact this was SUPPOSED to be a certified vehicle. DEWEY YOU HAVENT TREATED HER BETTER YOU HAVE TAKEN ADVANTAGE OF HER! More

Very poor service. Scheduled an oil change at 9:00 am. I arrived at 8:45. 3 hours later my service was completed. This was "quick change" never once did anyone appro Scheduled an oil change at 9:00 am. I arrived at 8:45. 3 hours later my service was completed. This was "quick change" never once did anyone approach me to apologize for the lengthy time it was taking. I have purchased several vehicles from this dealership. This has ended, I shall never I mean never step foot in this establishment again. There were at least 5 individuals that came after me and left before me. The only reason that i returned was it was my last service on the "advantage care package" Anyone who wants to subject their selves to such poor service call this number 515-289-4949 There is not enough money they could throw my way that could change my mind about this dealership, there are too many other Ford dealerships that would value my business More

Safety check apparently doesn't include working turn and stop lights on all rear lights. Right rear stop and turn light not working on used vehicle I just purchased. stop lights on all rear lights. Right rear stop and turn light not working on used vehicle I just purchased. More

This was the best car buying experience I’ve ever had. Chandra has an excellent understanding of customer service. Chandra has an excellent understanding of customer service. More

They listen to what you want and don’t try to talk you into something else. Asked what options we wanted in a car and delivered on those items with a car on the lot. into something else. Asked what options we wanted in a car and delivered on those items with a car on the lot. More

Great customer service . .very personable ..high recommend this staff..great experience.. easy to work with .very personable ..high recommend this staff..great experience.. easy to work with More

Alex, our salesman was very helpful and knew exactly what we wanted. Highly recommend!! They did a great job. we wanted. Highly recommend!! They did a great job. More